Apple has said it’s aware of a bug in iOS 7 that is disrupting some iMessages from being sent and is working on a fix. This news comes after the complaints started to pile up as a great deal of people upgraded to iOS 7 in record time.
Many annoyed iOS users took to Twitter and Apple’s message boards to report problems sending messages through iMessage. The most frequent complaint is that messages appear to be sent, but later appear with a red exclamation point indicating they did not go through.
The simplest and most often-suggested work-around by users is to restart the device. Another option being suggested is to disable iMessage, reset the Network Settings, and then turn iMessage back on. (To reset the settings, go to Settings → General Reset → Reset Network Settings.)
“We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update,” Apple said in a statement. “In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users.”
Apple fan and Google Venture Partner, MG Siegler took to Twitter over the past two days to express his disappointment with the issues relating to iMessage on iOS 7.
I've reset phone, turned iMessage on and off, reset network settings. Still cannot send a single iMessage. 4 days and counting.
— MG Siegler (@parislemon) September 30, 2013
Down goes iMessage again. Unbelievable. The fixes out there fix temporarily. Then come back. Apple has a very real problem on its hands.
— MG Siegler (@parislemon) October 1, 2013
I’m sure he’s pleased to hear the news that an update is on the way. Now it’s just a question of when will it show up?