3 Problems With Windows 2000


Recommended Posts

Dear Forum members and moderators-

I am having 3 problems with my old computer that runs Windows 2000.

1. I loaded my new printer software and received the following message:

Cannot Find SHELL.DLL The printer is working temporarily after uninstall and install again. Any

ideas how to fix??

2. I located a website (Merijn.org) where I can download the shell.dll file but I cannot find the folder

C:\WINNT\System32\dllcache. This folder is recommended as the download location of the zipped file

Then copy it into C:\Winnt\System32\shell.dll. I cannot find either of these folders.

3. When the system boots up now I am receiving the following Unable to find Windows2000

root>\system32\ntoskrnl.exe.

Please help if you can. I am a little more dangerous than a novice computer person.

Thank you in advance,

dvmdave in Virginia, USA

Link to post
Share on other sites

By the way, I moved this thread to PC Support since it's a thread for help and not a tip or a trick. B)

As for question #3 that isn't good at all, if you don't know what ntoskrnl.exe is it's a vital system file.

ntoskrnl.exe is a critical process in the boot-up cycle of your computer. Look here for more info as well as some suggested fixes that might help you out: http://www.computerhope.com/issues/ch000646.htm

B

Link to post
Share on other sites
Well the folder you are looking for is hidden, i do belive, so in your file browser goto:

Tools > Folder Options > (Tab) View > Show Hidden Files and Folders

Thanks fubz for the rapid reply-

The show hidden files and folders was checked......Ouch! I would welcome your other thoughts.

dvmdave

Link to post
Share on other sites
By the way, I moved this thread to PC Support since it's a thread for help and not a tip or a trick. B)

As for question #3 that isn't good at all, if you don't know what ntoskrnl.exe is it's a vital system file.

ntoskrnl.exe is a critical process in the boot-up cycle of your computer. Look here for more info as well as some suggested fixes that might help you out: http://www.computerhope.com/issues/ch000646.htm

B

Thanks B- Sorry I posted in the wrong section.........I am new to the site.

I will try the website you suggested.

Thank you,

dvmdave

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...