sherryo

01/04/06 Hjt Log

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Services: System Restore and Printer Spooler won't start. Both set to Auto. AV is working but it says it is not installed. Did Trend Micro, Panda, BitDefender and Kaspersky scans. Fixed/removed all found. Ran Spybot, AdAware, ASquared, Elite Toolbar Remover. Fixed/removed all found. Still have the same problems. Thanks in advance for all help!

Logfile of HijackThis v1.99.1

Scan saved at 1:14:21 PM, on 1/4/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\Iomega\System32\AppServices.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\WINDOWS\system32\wfxsnt40.exe

C:\Program Files\Microsoft AntiSpyware\gcasServ.exe

C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe

C:\PROGRA~1\Yahoo!\YOP\yop.exe

C:\Program Files\Yahoo!\Antivirus\CAVTray.exe

C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\WINDOWS\system32\ctfmon.exe

C:\PROGRA~1\Yahoo!\browser\ycommon.exe

C:\Program Files\Sierra\Planner\PLNRnote.exe

C:\WINDOWS\system32\ntvdm.exe

C:\Program Files\SpywareGuard\sgmain.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe

C:\Program Files\SpywareGuard\sgbhp.exe

C:\Program Files\Yahoo!\browser\ybrowser.exe

C:\Program Files\Yahoo!\browser\ybrwicon.exe

C:\Program Files\SBPaper\paper.exe

C:\Program Files\MailWasher\MailWasher.exe

C:\Program Files\Outlook Express\msimn.exe

C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.accoona.com/search_assistant/ac...mpaign=wdz0605a

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll

O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll

O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll

O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.01.0000.2214\en-us\msntb.dll

O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll

O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.01.0000.2214\en-us\msntb.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"

O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn\Autolaunch.exe"

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart

O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM

O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"

O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [spyCatcher Reminder] "C:\Program Files\SpyCatcher 2006\SpyCatcher.exe" reminder

O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE

O4 - Startup: Scheduler.lnk = C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe

O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe

O4 - Startup: WKCALREM.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe

O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\Program Files\Sierra\Planner\PLNRnote.exe

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O4 - Global Startup: SpyCatcher Protector.lnk = C:\Program Files\SpyCatcher 2006\Protector.exe

O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM

O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm

O8 - Extra context menu item: + &Download Express: download this file - C:\Program Files\Download Express\Add_Url.htm

O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM

O8 - Extra context menu item: Download &All by FD - file://C:\Program Files\FreshDevices\FreshDownload\fdiectx2.htm

O8 - Extra context menu item: Download with &FD - file://C:\Program Files\FreshDevices\FreshDownload\fdiectx.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.02.0000.1007\en-us\msntabres.dll/229?b742344736ca453fade29165812aa1a9

O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.02.0000.1007\en-us\msntabres.dll/230?b742344736ca453fade29165812aa1a9

O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm

O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm

O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com

O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab

O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kav...can_unicode.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab

O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/us/regis...34/sdcregie.cab

O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/as...rl/LSSupCtl.cab

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll

O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral.msn.com/cabs/pmupd806.exe

O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe

O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.pestpatrol.com/pestscan/pestscan.cab

O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1102460293538

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {70647AB5-18FD-4142-82B0-5852478DD0D4} (Keynote Connector Launcher) - http://xms.keynote.com/applications/connec...torLauncher.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {78FAE917-35E2-4A6B-9B40-000AD226482B} (MSN Money Ticker) - http://moneycentral.msn.com/cabs/ticker.cab

O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab

O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab

O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as...rl/SymAData.cab

O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...650/mcfscan.cab

O20 - AppInit_DLLs: interceptor.dll,wbsys.dll

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll

O20 - Winlogon Notify: MCPClient - C:\PROGRA~1\COMMON~1\Stardock\mcpstub.dll

O20 - Winlogon Notify: WB - C:\Program Files\Stardock\Object Desktop\ThemeManager\fastload.dll

O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe

O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: Intel NCS NetService (NetSvc) - IntelĀ® Corporation - c:\Program Files\Intel\NCS\Sync\NetSvc.exe

O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

O23 - Service: WinFax PRO (wfxsvc) - Symantec Corporation - C:\WINDOWS\System32\WFXSVC.EXE

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Hi SLO!

Please print out these directions for use if/when you cannot access this page.

Your log is fairly clean of malware, just a few things to get rid of. If after this you are still havin issues, let me know.

Before starting any cleaning steps, please disable the Microsoft Anti-Spyware real-time protection:

  1. Right-click on the Microsoft Anti-Spyware tray icon by your clock (it's the one with the red and yellow bulls-eye).
  2. Click on "Security Agents Status".
  3. Click on "Disable real-time protection".

Next, open Microsoft Anti-Spyware.

  1. Click on the Options menu, then Settings.
  2. Select "Real Time Protection" from the left column.
  3. Uncheck "Enable (MSAS) Security Agents" and "Enable real-time spyware threat protection".
  4. Click the Save button.

Finally, Right-click on the MSAS tray icon, select "Shutdown Microsoft Antispyware", and click "Yes" in the dialog that comes up.

You can reenable it once your system is clean.

Please scan with HJT and place a check next to the following items:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.accoona.com/search_assistant/ac...mpaign=wdz0605a

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

O8 - Extra context menu item: Download &All by FD - file://C:\Program Files\FreshDevices\FreshDownload\fdiectx2.htm

O8 - Extra context menu item: Download with &FD - file://C:\Program Files\FreshDevices\FreshDownload\fdiectx.htm

Then, make sure all browser windows and other application are closed, and click the Fix Checked button.

Reboot, and post a new HJT log.

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Good to hear you got it worked out! :thumbsup:

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

  1. Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
  2. AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
  3. SpywareBlaster - Great prevention tool to keep malware from installing on your system.
  4. SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
  5. IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
  6. ATF Cleaner - Cleans temporary files from web browsers, and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  7. Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  8. Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

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