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Preparation Guide for Removing Malware & Junk

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 It is highly recommended to get your computer check ups at least twice a year just to rid yourself of unwanted junk & to clean your registry !!

You may be surprised at what we find !
===========================

First back up your computer !!

Create a Backup With Tweaking.com Registry Backup (TCRB)
Please download TCRB from HERE and save it to your Desktop.  >>> http://www.bleepingcomputer.com/download/registry-backup/dl/261/
Double-click on tweaking.com_registry_backup_setup.exe and follow the prompts to install TCRB.
Launch TCRB.
Click the Backup Registry tab and make sure all the boxes are checked.
Click on Backup Now.
Once the backup is finished you can now exit the program.

 

NEXT

 

AdwCleaner
       
Please download  https://toolslib.net/downloads/viewdownload/1-adwcleaner/  by Xplode onto your desktop.
Double click on AdwCleaner.exe to run the tool again.
       Windows XP : Double click on the icon to run it.

       Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"

    *Click on the Scan button.
    *AdwCleaner will begin to scan your computer like it did before.
    *After the scan has finished .......
    
    This time, click on the "Clean" button.
    
    *Press OK when asked to close all programs and follow the onscreen prompts.
    *Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
    *After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
    *Copy and paste the contents of that logfile in your next reply.
    *A copy of that logfile will also be saved in the C:\AdwCleaner folder.


NEXT


Run RogueKiller

IMPORTANT: Please remove any usb or external drives from the computer before you run this scan!

* Download RogueKiller to your desktop  >>> http://www.bleepingcomputer.com/download/roguekiller/dl/121/
* Close all running programs
* For Windows Vista/Seven, right click -> run as administrator, for XP simply double-click on RogueKiller.exe
* When the pre-scan is finished, click on Scan
* Click on Report and copy/paste the content in your next post
    NOTE: DO NOT attempt to remove anything that the scan detects –everything that is reported is not necessarily bad
* If the program is blocked, continue to try it several times. If it still doesn’t work, (it could happen), rename it to winlogon.exe.

Please post the contents of the RKreport.txt in your next reply.


NEXT


Download the free version Malwarebytes' Anti-Malware (save it to your desktop).  >>> https://www.malwarebytes.org/antimalware/
     
      * Windows XP : Double click on the icon to run it.
      *  Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
      
* On the Dashboard click on Update Now
* Go to the Setting Tab
* Under Setting go to Detection and Protection
* Under PUP and PUM make sure both are set to show Treat Detections as Malware
* Go to Advanced setting and make sure Automatically Quarantine Detected Items is checked
* Then on the Dashboard click on Scan
* Make sure to select THREAT SCAN
* Then click on Scan

When the scan is finished on the bottom right click on SAVE RESULTS then select Copy to Clipboard
Please paste the log back into this thread for review
Exit Malwarebytes
   


Thanks

Chuck

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