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baker7

BLACK SCREEN FIX: VNC

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https://support.realvnc.com/knowledgebase/article/View/345/5/vnc-server-in-virtual-mode-appears-to-hang-or-you-see-a-grey-screen-because-a-desktop-environment-cannot-be-loaded

 

Going from your description, the reason for the issue you face is that VNC Server doesn't work well with version 3 of Gnome (including the Cinnamon desktop environment) in Virtual mode. For this circumstance, I'd recommend using an alternative desktop such as XFCE or KDE as per the following article:

In addition to the desktops listed, I've successfully used the MATE desktop in Virtual mode.

Regards,
Ally
RealVNC Product Support

Ticket Details

 

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