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Malware Check-up

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It is highly recommended to get your computer check ups at least once a year just to rid yourself of unwanted junk & to clean your registry !!

You may be surprised at what we find, i was on mine !

 

FARBAR
Download the correct version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit) >>> http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Farbar Recovery Scan Tool (32 bit) >>> http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
 

 

 

AdwCleaner

Please download adwcleaner by Xplode onto your desktop.

 

Double click on AdwCleaner.exe to run the tool again.

    *Click on the Scan button.
    *AdwCleaner will begin to scan your computer like it did before.
    *After the scan has finished...
    *This time, click on the Clean button.
    *Press OK when asked to close all programs and follow the onscreen prompts.
    *Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
    *After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
    *Copy and paste the contents of that logfile in your next reply.
    *A copy of that logfile will also be saved in the C:\AdwCleaner folder.






NEXT



thisisujrt-1.gif
    Please download Junkware Removal Tool and save to your desk top.



Shut down your protection software now to avoid potential conflicts.

* Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
* The tool will open and start scanning your system.
* Please be patient as this can take a while to complete depending on your system's specifications.
* On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
* Post the contents of JRT.txt into your next reply !

Re-Boot your computer now !!



NEXT

 

 

 

 

MALWAREBYTES with Pics:

Please download http://www.malwarebytes.org/mbam-download.php Malwarebytes


    * Double-click  mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to  Update Malwarebytes' Anti-Malware and  Launch Malwarebytes' Anti-Malware, then click  Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select  Perform quick scan, then click Scan.

mbam-1.jpg


When the scan is complete, click  OK, then  Show Results to view the results.

scan-finished.jpg

    *  Then click  Remove Selected .
    * When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
    * Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.



Please don't attach the scans / logs, use "copy/paste".

 

 

If you run these be sure and save the logs in case the person helping you needs to look at them !!

 

Thanks

Chuck

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