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Help with HJT file?[RESOLVED]

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i have a netbook with Windows XP which has had some problems for a while. Freezing, slow to run, windows explorer takes approx. 5 mins to open when computer has started. Windows installer keeps popping up when random buttons are clicked. I cannot acces Windows update or manually install any updates. I cannot install AVG or another anti-virus as it always fails due to "another installation already in progress". I have managed to install tune up programs to no avail, & windows defender or one care scanner are not finding any viruses. Hijack this is my last resort. Hopefully someone can spot what the problem is???

Thanks in advance for any help you can offer??

I include the log file here as it would not attach!

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 12:58:16 PM, on 29/01/2011

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\Program Files\Roxio\BackOnTrack\Instant Restore\BOTService.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

c:\program files\idt\wdm\STacSV.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\msiexec.exe

C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ie&c=91&bd=Pavilion&pf=cnnb

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.ie

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.ie

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6886.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1289937724671

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab

O16 - DPF: {6824D897-F7E1-4E41-B84B-B1D3FA4BF1BD} (PCPitstop AntiVirus) - http://utilities.pcpitstop.com/Exterminate2/pcpitstopAntiVirus.dll

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1285972845937

O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab

O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-31-0.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O23 - Service: BOTService - Sonic Solutions - C:\Program Files\Roxio\BackOnTrack\Instant Restore\BOTService.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:\program files\idt\wdm\STacSV.exe

--

End of file - 4397 bytes

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Hello, K-Dog

Welcome to the BestTechie Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

Please take note of some guidelines for this fix:

  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.

  1. Please download OTL from one of the following mirrors:

[*]Save it to your desktop.

[*]Double click on the otlDesktopIcon.png icon on your desktop.

[*]Under the Custom Scan box paste this in

netsvcs

%SYSTEMDRIVE%\*.exe

%systemroot%\*. /mp /s

CREATERESTOREPOINT

[*]Push the Quick Scan button.

[*]Two reports will open, copy and paste them in a reply here:

  • OTL.txt <-- Will be opened
  • Extra.txt <-- Will be minimized

Please download Rootkit Unhooker from one of the following links and save it to your desktop.

Link 1 (.exe file) Link 2 (zipped file) Link 3 (.rar file)

In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program. Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.

-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".

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Hey Tom,

Thanks for your response. Prior to your post I had run a spybot search & destroy scan but I won't run anything else until i have completed your instructions.

The results of the OTL scan are as follows:

OTL.Txt

Extras.Txt

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Hi again Tom,

I got nowhere with the Rootkit Unhooker, basically i spent all night trying to get it going to no avail. It downloads fine, installed fine but when i clcik it to open a small box saying " Please wait a few seconds.... Initialising" appears & then nothing more happens. The computer totally freezes on that screen, cannot open anything else, the clock doesn't even change & i have to hold the power button to shut the pc down. I removed the program & installed another version but same thing happened. SO no results there for ya...

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Hi,

Please don't attach the logfiles, just post them here in the thread :)

Please go here and have a look how you can disable your security software.

Download Combofix from any of the links below but rename it to <schrauber> before saving it to your desktop.

Link 1

Link 2

--------------------------------------------------------------------

Double click on the renamed Combofix.exe & follow the prompts.

  • When finished, it will produce a report for you.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

whatnext.png

Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.

ComboFix SHOULD NOT be used unless requested by a forum helper

If you need help, see this link:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

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Hi,

I have followed these steps... firstly I disabled Avira (not a problem), then ComboFix said that AVG Free was running, which I thought it wasn't. I couldn't find a running AVG program, so I ran AVG removal tool, & ComboFix still said AVG was running. I assumed it was a glitch so I ran ComboFix (you will see from the report that it DOES say AVG is running, I just couldn't find the location).

First few steps went fine, the Windows Recovery Console was not installed so it connected with the Microsoft site & downlaoded 100% but then didn't install the console. I don't know why this is?? ComboFix ran fine after that & I enclose the log report.

So just remember when viewing it:

1 - AVG was running but I couldn't find it

2 - the recovery console was not & is not now installed.

Just in case these facts affect how we proceed from here.

Thanks,

K-Dog

ComboFix 11-01-31.01 - miss madigan 31/01/2011 21:10:28.1.2 - x86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1015.589 [GMT 0:00]

Running from: c:\documents and settings\miss madigan\Desktop\schrauber.exe

AV: AntiVir Desktop *Disabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}

AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Legacy_RKHIT

-------\Service_RkHit

((((((((((((((((((((((((( Files Created from 2010-12-28 to 2011-01-31 )))))))))))))))))))))))))))))))

.

2011-01-30 19:13 . 2011-01-31 11:39 34560 ----a-w- c:\windows\system32\drivers\Normandy.sys

2011-01-30 17:56 . 2011-01-30 17:56 -------- d-----w- c:\program files\Spybot - Search & Destroy

2011-01-30 15:29 . 2011-01-30 15:29 -------- d-----w- c:\documents and settings\miss madigan\Application Data\Avira

2011-01-30 15:27 . 2010-12-13 08:40 61960 ----a-w- c:\windows\system32\drivers\avgntflt.sys

2011-01-30 15:27 . 2010-12-13 08:40 135096 ----a-w- c:\windows\system32\drivers\avipbb.sys

2011-01-30 15:27 . 2010-06-17 14:27 45416 ----a-w- c:\windows\system32\drivers\avgntdd.sys

2011-01-30 15:27 . 2010-06-17 14:27 22360 ----a-w- c:\windows\system32\drivers\avgntmgr.sys

2011-01-30 15:27 . 2011-01-30 15:27 -------- d-----w- c:\program files\Avira

2011-01-30 15:27 . 2011-01-30 15:27 -------- d-----w- c:\documents and settings\All Users\Application Data\Avira

2011-01-30 14:24 . 2011-01-30 17:42 -------- d-----w- c:\program files\MSECACHE

2011-01-29 12:45 . 2011-01-29 12:45 388096 ----a-r- c:\documents and settings\miss madigan\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe

2011-01-29 12:45 . 2011-01-29 12:45 -------- d-----w- c:\program files\Trend Micro

2011-01-28 20:03 . 2009-10-22 12:54 37392 ----a-w- c:\windows\system32\drivers\82495002.sys

2011-01-28 20:02 . 2009-09-25 16:59 128016 ----a-w- c:\windows\system32\drivers\82495001.sys

2011-01-28 20:02 . 2009-10-09 22:31 315408 ----a-w- c:\windows\system32\drivers\8249500.sys

2011-01-28 19:51 . 2011-01-28 19:52 -------- d-----w- c:\documents and settings\All Users\Application Data\AOL

2011-01-28 17:21 . 2011-01-28 17:21 -------- d-----w- c:\documents and settings\All Users\Application Data\PCPitstop

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-12-18 22:17 . 2010-12-18 22:17 951291 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\remregfix.reg

2010-12-18 22:17 . 2010-12-18 22:17 896 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\databasepath.reg

2010-12-18 22:17 . 2010-12-18 22:17 890 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\Remove-itRestorePoint.vbs

2010-12-18 22:17 . 2010-12-18 22:17 5228 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\nfig.reg

2010-12-18 22:17 . 2010-12-18 22:17 4994 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\s.reg

2010-12-18 22:17 . 2010-12-18 22:17 4512 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\hpregfix.reg

2010-12-18 22:17 . 2010-12-18 22:17 4224 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\beep.sys

2010-12-18 22:17 . 2010-12-18 22:17 3008 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\bgregfix.reg

2010-12-18 22:17 . 2010-12-18 22:17 2600 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\exefix.reg

2010-12-18 22:17 . 2010-12-18 22:17 18308 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\IEDef.reg

2010-12-18 22:17 . 2010-12-18 22:17 1754 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\regf.reg

2010-12-18 22:17 . 2010-12-18 22:17 29634504 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\scan.exe

2010-12-18 22:17 . 2008-04-15 12:00 4224 ----a-w- c:\windows\system32\drivers\beep.sys

2010-12-18 22:17 . 2010-12-18 22:17 16384 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\tskill.exe

2010-11-16 19:30 . 2010-10-10 16:02 10240 ----a-w- c:\windows\system32\drivers\compbatt.sys

.

<pre>
c:\program files\Adobe\Reader 9.0\Reader\Reader_sl .exe
c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM .exe
c:\program files\Common Files\Java\Java Update\jusched .exe
c:\program files\CyberLink\YouCam\YouCamTray .exe
c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu .exe
c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain .exe
c:\program files\HP\HPBTWD .exe
c:\program files\IDT\WDM\sttray .exe
c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr .exe
c:\program files\Synaptics\SynTP\SynTPEnh .exe
c:\program files\syncables\syncables desktop\Syncables .exe
c:\program files\uTorrent\uTorrent .exe
</pre>

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-15 131072]

"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2010-12-13 281768]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-15 15360]

"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]

@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]

@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]

backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^miss madigan^Start Menu^Programs^Startup^_uninst_setup_9.0.0.722_19.11.2010_22-12.exe.lnk]

backup=c:\windows\pss\_uninst_setup_9.0.0.722_19.11.2010_22-12.exe.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]

c:\windows\system32\dumprep 0 -k [X]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AESTFltr]

2009-02-18 21:41 737280 ----a-w- c:\windows\system32\AESTFltr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]

2008-04-15 12:00 15360 ----a-w- c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]

2008-02-15 21:46 159744 ----a-w- c:\windows\system32\hkcmd.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\syncables\\syncables desktop\\jre\\bin\\javaw.exe"=

"c:\\Program Files\\uTorrent\\uTorrent .exe"=

"c:\\Program Files\\uTorrent\\uTorrent.exe"=

"c:\\WINDOWS\\system32\\sessmgr.exe"=

R0 SysCow;SysCow;c:\windows\system32\drivers\syscow32x.sys [24/09/2008 21:09 103792]

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [30/01/2011 15:27 135336]

R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [03/11/2006 19:19 13592]

R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [05/06/2009 12:16 113664]

R3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [02/03/2009 21:03 38912]

S2 BOTService;BOTService;"c:\program files\Roxio\BackOnTrack\Instant Restore\BOTService.exe" --> c:\program files\Roxio\BackOnTrack\Instant Restore\BOTService.exe [?]

S3 RSUSBSTOR;RTS5121.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RTS5121.sys [05/06/2009 12:17 160256]

S3 Rts516xIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys --> c:\windows\system32\DRIVERS\Rts516xIR.sys [?]

S3 utexntcx;AVZ Kernel Driver;\??\c:\windows\system32\Drivers\utexntcx.sys --> c:\windows\system32\Drivers\utexntcx.sys [?]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs

sepmfxtv

.

Contents of the 'Scheduled Tasks' folder

2011-01-27 c:\windows\Tasks\BackOnTrack Update.job

- c:\windows\BotInvokeUpdate.exe [2009-07-23 05:41]

2011-01-31 c:\windows\Tasks\MP Scheduled Scan.job

- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 19:20]

.

.

------- Supplementary Scan -------

.

uStart Page = www.google.ie

mStart Page = www.google.ie

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000

Trusted Zone: microsoft.com

.

- - - - ORPHANS REMOVED - - - -

SafeBoot-klmdb.sys

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2011-01-31 21:26

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(1460)

c:\windows\system32\WININET.dll

c:\windows\system32\msi.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\webcheck.dll

c:\windows\system32\WPDShServiceObj.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

.

------------------------ Other Running Processes ------------------------

.

c:\program files\idt\wdm\STacSV.exe

c:\program files\Avira\AntiVir Desktop\avguard.exe

c:\program files\Avira\AntiVir Desktop\avshadow.exe

c:\windows\system32\igfxsrvc.exe

.

**************************************************************************

.

Completion time: 2011-01-31 21:31:37 - machine was rebooted

ComboFix-quarantined-files.txt 2011-01-31 21:31

Pre-Run: 140,954,198,016 bytes free

Post-Run: 140,876,398,592 bytes free

- - End Of File - - 280CB042CF25FCBF6B4F4689E5B78EAD

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Hi,

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:


RenV::
c:\program files\Adobe\Reader 9.0\Reader\Reader_sl .exe
c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM .exe
c:\program files\Common Files\Java\Java Update\jusched .exe
c:\program files\CyberLink\YouCam\YouCamTray .exe
c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu .exe
c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain .exe
c:\program files\HP\HPBTWD .exe
c:\program files\IDT\WDM\sttray .exe
c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr .exe
c:\program files\Synaptics\SynTP\SynTPEnh .exe
c:\program files\syncables\syncables desktop\Syncables .exe
c:\program files\uTorrent\uTorrent .exe
Driver::
sepmfxtv
SysCow
File::
c:\windows\system32\drivers\syscow32x.sys
NetSvc::
sepmfxtv
DDS::
uStart Page = www.google.ie
mStart Page = www.google.ie


Save this as CFScript.txt, in the same location as ComboFix.exe

CFScriptB-4.gif

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

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Hey,

Thanks again for all your help so far. I followed your last instructions, (& searched unsuccessfully for AVG & tried to disbale it but i got nowhere again). Ran combofix as you said, after draging and dropping the text above into it. The log is as follows:

ComboFix 11-01-31.02 - miss madigan 04/02/2011 14:51:20.2.2 - x86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1015.588 [GMT 0:00]

Running from: c:\documents and settings\miss madigan\Desktop\schrauber.exe

Command switches used :: c:\documents and settings\miss madigan\Desktop\CFScript.txt

AV: AntiVir Desktop *Disabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}

AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

FILE ::

"c:\windows\system32\drivers\syscow32x.sys"

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Legacy_SYSCOW

-------\Service_SysCow

((((((((((((((((((((((((( Files Created from 2011-01-04 to 2011-02-04 )))))))))))))))))))))))))))))))

.

2011-01-30 19:13 . 2011-01-31 11:39 34560 ----a-w- c:\windows\system32\drivers\Normandy.sys

2011-01-30 17:56 . 2011-01-30 17:56 -------- d-----w- c:\program files\Spybot - Search & Destroy

2011-01-30 15:29 . 2011-01-30 15:29 -------- d-----w- c:\documents and settings\miss madigan\Application Data\Avira

2011-01-30 15:27 . 2010-12-13 08:40 61960 ----a-w- c:\windows\system32\drivers\avgntflt.sys

2011-01-30 15:27 . 2010-12-13 08:40 135096 ----a-w- c:\windows\system32\drivers\avipbb.sys

2011-01-30 15:27 . 2010-06-17 14:27 45416 ----a-w- c:\windows\system32\drivers\avgntdd.sys

2011-01-30 15:27 . 2010-06-17 14:27 22360 ----a-w- c:\windows\system32\drivers\avgntmgr.sys

2011-01-30 15:27 . 2011-01-30 15:27 -------- d-----w- c:\program files\Avira

2011-01-30 15:27 . 2011-01-30 15:27 -------- d-----w- c:\documents and settings\All Users\Application Data\Avira

2011-01-30 14:24 . 2011-01-30 17:42 -------- d-----w- c:\program files\MSECACHE

2011-01-29 12:45 . 2011-01-29 12:45 388096 ----a-r- c:\documents and settings\miss madigan\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe

2011-01-29 12:45 . 2011-01-29 12:45 -------- d-----w- c:\program files\Trend Micro

2011-01-28 20:03 . 2009-10-22 12:54 37392 ----a-w- c:\windows\system32\drivers\82495002.sys

2011-01-28 20:02 . 2009-09-25 16:59 128016 ----a-w- c:\windows\system32\drivers\82495001.sys

2011-01-28 20:02 . 2009-10-09 22:31 315408 ----a-w- c:\windows\system32\drivers\8249500.sys

2011-01-28 19:51 . 2011-01-28 19:52 -------- d-----w- c:\documents and settings\All Users\Application Data\AOL

2011-01-28 17:21 . 2011-01-28 17:21 -------- d-----w- c:\documents and settings\All Users\Application Data\PCPitstop

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-12-18 22:17 . 2010-12-18 22:17 951291 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\remregfix.reg

2010-12-18 22:17 . 2010-12-18 22:17 896 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\databasepath.reg

2010-12-18 22:17 . 2010-12-18 22:17 890 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\Remove-itRestorePoint.vbs

2010-12-18 22:17 . 2010-12-18 22:17 5228 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\nfig.reg

2010-12-18 22:17 . 2010-12-18 22:17 4994 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\s.reg

2010-12-18 22:17 . 2010-12-18 22:17 4512 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\hpregfix.reg

2010-12-18 22:17 . 2010-12-18 22:17 4224 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\beep.sys

2010-12-18 22:17 . 2010-12-18 22:17 3008 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\bgregfix.reg

2010-12-18 22:17 . 2010-12-18 22:17 2600 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\exefix.reg

2010-12-18 22:17 . 2010-12-18 22:17 18308 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\IEDef.reg

2010-12-18 22:17 . 2010-12-18 22:17 1754 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\regf.reg

2010-12-18 22:17 . 2010-12-18 22:17 29634504 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\scan.exe

2010-12-18 22:17 . 2008-04-15 12:00 4224 ----a-w- c:\windows\system32\drivers\beep.sys

2010-12-18 22:17 . 2010-12-18 22:17 16384 ----a-w- c:\documents and settings\miss madigan\Local Settings\Application Data\tskill.exe

2010-11-16 19:30 . 2010-10-10 16:02 10240 ----a-w- c:\windows\system32\drivers\compbatt.sys

.

((((((((((((((((((((((((((((( [email protected]_21.25.05 )))))))))))))))))))))))))))))))))))))))))

.

- 2008-06-25 01:26 . 2011-01-31 20:31 71912 c:\windows\system32\perfc009.dat

+ 2008-06-25 01:26 . 2011-02-04 14:44 71912 c:\windows\system32\perfc009.dat

+ 2008-06-25 01:26 . 2011-02-04 14:44 442334 c:\windows\system32\perfh009.dat

- 2008-06-25 01:26 . 2011-01-31 20:31 442334 c:\windows\system32\perfh009.dat

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-15 131072]

"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2010-12-13 281768]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-15 15360]

"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]

@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]

@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]

backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^miss madigan^Start Menu^Programs^Startup^_uninst_setup_9.0.0.722_19.11.2010_22-12.exe.lnk]

backup=c:\windows\pss\_uninst_setup_9.0.0.722_19.11.2010_22-12.exe.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]

c:\windows\system32\dumprep 0 -k [X]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AESTFltr]

2009-02-18 21:41 737280 ----a-w- c:\windows\system32\AESTFltr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]

2008-04-15 12:00 15360 ----a-w- c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]

2008-02-15 21:46 159744 ----a-w- c:\windows\system32\hkcmd.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\syncables\\syncables desktop\\jre\\bin\\javaw.exe"=

"c:\\Program Files\\uTorrent\\uTorrent.exe"=

"c:\\WINDOWS\\system32\\sessmgr.exe"=

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [30/01/2011 15:27 135336]

R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [03/11/2006 19:19 13592]

R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [05/06/2009 12:16 113664]

R3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [02/03/2009 21:03 38912]

S2 BOTService;BOTService;"c:\program files\Roxio\BackOnTrack\Instant Restore\BOTService.exe" --> c:\program files\Roxio\BackOnTrack\Instant Restore\BOTService.exe [?]

S3 RSUSBSTOR;RTS5121.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RTS5121.sys [05/06/2009 12:17 160256]

S3 Rts516xIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys --> c:\windows\system32\DRIVERS\Rts516xIR.sys [?]

S3 utexntcx;AVZ Kernel Driver;\??\c:\windows\system32\Drivers\utexntcx.sys --> c:\windows\system32\Drivers\utexntcx.sys [?]

.

Contents of the 'Scheduled Tasks' folder

2011-01-27 c:\windows\Tasks\BackOnTrack Update.job

- c:\windows\BotInvokeUpdate.exe [2009-07-23 05:41]

2011-02-04 c:\windows\Tasks\MP Scheduled Scan.job

- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 19:20]

.

.

------- Supplementary Scan -------

.

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000

Trusted Zone: microsoft.com

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2011-02-04 15:06

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3188)

c:\windows\system32\WININET.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\msi.dll

c:\windows\system32\webcheck.dll

c:\windows\system32\WPDShServiceObj.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

.

------------------------ Other Running Processes ------------------------

.

c:\program files\idt\wdm\STacSV.exe

c:\program files\Avira\AntiVir Desktop\avguard.exe

c:\program files\Avira\AntiVir Desktop\avshadow.exe

c:\windows\system32\igfxsrvc.exe

.

**************************************************************************

.

Completion time: 2011-02-04 15:12:04 - machine was rebooted

ComboFix-quarantined-files.txt 2011-02-04 15:12

ComboFix2.txt 2011-01-31 21:31

Pre-Run: 140,894,076,928 bytes free

Post-Run: 144,615,481,344 bytes free

- - End Of File - - 6839704EEB39D24F558FAD6A41AF8269

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Hi,

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Please click this link-->Jotti

When the jotti page has finished loading, click the browse button and navigate to the files listed below in bold, then click Submit. You will only be able to have one file scanned at a time.

c:\windows\system32\drivers\82495002.sys

c:\windows\system32\drivers\82495001.sys

c:\windows\system32\drivers\8249500.sys

Please post back the results of the scan in your next post.

If Jotti is busy, try the same at Virustotal: http://www.virustotal.com/

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Hey,

the results of the Jotti scan were as follows:

For c:\windows\system32\drivers\82495002.sys

Filename: 82495002.sys

Status: Scan finished. 0 out of 19 scanners reported malware.

Scan taken on: Mon 7 Feb 2011 15:31:02

Additional info

File size: 37392 bytes

Filetype: PE32 executable for MS Windows (DLL) (native) Intel 80386 32-bit

MD5: a305fad3719c5db0c13d1c2bfd08a04d

SHA1: cd7300ae608db1ca6583736b9648cf36b476f832

For: c:\windows\system32\drivers\82495001.sys

Filename: 82495001.sys

Status: Scan finished. 0 out of 19 scanners reported malware.

Scan taken on: Mon 7 Feb 2011 15:33:13

Additional info

File size: 128016 bytes

Filetype: PE32 executable for MS Windows (native) Intel 80386 32-bit

MD5: 7dd41b7ac1fbb1dbf20bb1f4e4fbe58c

SHA1: c763c52f8b0dbb6594f1a81246ae2c27c6f74557

For: c:\windows\system32\drivers\8249500.sys

Filename: 8249500.sys

Status: Scan finished. 0 out of 19 scanners reported malware.

Scan taken on: Mon 7 Feb 2011 15:36:05

Additional info

File size: 315408 bytes

Filetype: PE32 executable for MS Windows (native) Intel 80386 32-bit

MD5: 66ef49622baa18e4d4f1fe4bae1d51b8

SHA1: 0c2651ff9f5661ae124408c457f6c8ac20f0c9cb

Thanks!

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Nice :)

How is it running now?

bf_new.gif Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.

Please run a free online scan with the ESET Online Scanner

Note: You will need to use Internet Explorer for this scan

  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, you may close the window
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic

Also please open OTL, set the extra registry tab to use safe list and hit the run scan button, post back with the 2 logfiles. Then we can cleanup our work :).

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Hey,

Yes the netbook is running much smoother. No freezing problems for the last while anyhooo, it is starting up quicker & it actually accessed Windows Update today & downloaded & installed updates which it has been unable to do for months. I ran the last few scans you suggested & the results were as follows:

Malwarebytes Anti-Malware Results:

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 5706

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

07/02/2011 22:40:32

mbam-log-2011-02-07 (22-40-32).txt

Scan type: Quick scan

Objects scanned: 146499

Time elapsed: 5 minute(s), 32 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 1

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogoff (PUM.Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

ESET Online Scanner:

[email protected] as CAB hook log:

OnlineScanner.ocx - registred OK

esets_scanner_update returned -1 esets_gle=53251

# version=7

# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)

# OnlineScanner.ocx=1.0.0.6419

# api_version=3.0.2

# EOSSerial=1f927064c5e65c40b6d422b018175e37

# end=finished

# remove_checked=true

# archives_checked=false

# unwanted_checked=true

# unsafe_checked=false

# antistealth_checked=true

# utc_time=2011-02-08 12:01:37

# local_time=2011-02-08 12:01:37 (+0000, GMT Standard Time)

# country="United Kingdom"

# lang=1033

# osver=5.1.2600 NT Service Pack 3

# compatibility_mode=512 16777215 100 0 818926 818926 0 0

# compatibility_mode=1797 16775125 100 93 3826 33653416 42712 0

# compatibility_mode=6143 16777215 0 0 0 0 0 0

# compatibility_mode=8192 67108863 100 0 5279 5279 0 0

# scanned=120688

# found=0

# cleaned=0

# scan_time=2832

OTL Log:OTL logfile created on: 08/02/2011 00:03:59 - Run 2

OTL by OldTimer - Version 3.2.20.6 Folder = C:\Documents and Settings\miss madigan\Desktop\new

Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation

Internet Explorer (Version = 8.0.6001.18702)

Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1,015.00 Mb Total Physical Memory | 462.00 Mb Available Physical Memory | 46.00% Memory free

2.00 Gb Paging File | 2.00 Gb Available in Paging File | 79.00% Paging File free

Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files

Drive C: | 149.04 Gb Total Space | 133.68 Gb Free Space | 89.70% Space Free | Partition Type: NTFS

Computer Name: CLAIRE | User Name: miss madigan | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: Current user

Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/01/30 18:44:56 | 000,602,624 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\miss madigan\desktop\new\OTL.exe

PRC - [2010/12/13 08:40:07 | 000,135,336 | ---- | M] (Avira GmbH) -- C:\Program Files\Avira\AntiVir Desktop\sched.exe

PRC - [2010/12/13 08:39:54 | 000,281,768 | ---- | M] (Avira GmbH) -- C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

PRC - [2010/12/13 08:39:54 | 000,267,944 | ---- | M] (Avira GmbH) -- C:\Program Files\Avira\AntiVir Desktop\avguard.exe

PRC - [2010/01/14 21:11:00 | 000,076,968 | ---- | M] (Avira GmbH) -- C:\Program Files\Avira\AntiVir Desktop\avshadow.exe

PRC - [2009/03/30 20:47:00 | 000,254,042 | ---- | M] (IDT, Inc.) -- c:\Program Files\IDT\WDM\stacsv.exe

PRC - [2008/04/15 12:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe

PRC - [2006/11/03 19:19:58 | 000,013,592 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MsMpEng.exe

========== Modules (SafeList) ==========

MOD - [2011/01/30 18:44:56 | 000,602,624 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\miss madigan\desktop\new\OTL.exe

MOD - [2010/08/23 16:12:02 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll

========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- -- (HidServ)

SRV - File not found [Auto | Stopped] -- -- (BOTService)

SRV - File not found [On_Demand | Stopped] -- -- (AppMgmt)

SRV - [2010/12/13 08:40:07 | 000,135,336 | ---- | M] (Avira GmbH) [Auto | Running] -- C:\Program Files\Avira\AntiVir Desktop\sched.exe -- (AntiVirSchedulerService)

SRV - [2010/12/13 08:39:54 | 000,267,944 | ---- | M] (Avira GmbH) [Auto | Running] -- C:\Program Files\Avira\AntiVir Desktop\avguard.exe -- (AntiVirService)

SRV - [2009/03/30 20:47:00 | 000,254,042 | ---- | M] (IDT, Inc.) [Auto | Running] -- c:\Program Files\IDT\WDM\stacsv.exe -- (STacSV)

SRV - [2006/11/03 19:19:58 | 000,013,592 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MsMpEng.exe -- (WinDefend)

========== Driver Services (SafeList) ==========

DRV - [2010/12/13 08:40:21 | 000,135,096 | ---- | M] (Avira GmbH) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avipbb.sys -- (avipbb)

DRV - [2010/12/13 08:40:21 | 000,061,960 | ---- | M] (Avira GmbH) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\avgntflt.sys -- (avgntflt)

DRV - [2010/06/17 14:27:22 | 000,028,520 | ---- | M] (Avira GmbH) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\ssmdrv.sys -- (ssmdrv)

DRV - [2010/06/17 14:27:12 | 000,011,608 | ---- | M] (Avira GmbH) [Kernel | System | Running] -- C:\Program Files\Avira\AntiVir Desktop\avgio.sys -- (avgio)

DRV - [2009/06/05 12:18:50 | 001,735,040 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BCMWL5.SYS -- (BCM43XX)

DRV - [2009/03/30 20:47:00 | 001,550,891 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\sthda.sys -- (STHDA)

DRV - [2009/03/19 18:55:06 | 000,113,664 | ---- | M] (Andrea Electronics Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\AESTAud.sys -- (AESTAud)

DRV - [2009/03/02 21:03:48 | 000,038,912 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\l1c51x86.sys -- (L1c)

DRV - [2009/01/16 02:41:00 | 000,206,512 | ---- | M] (Synaptics, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SynTP.sys -- (SynTP)

DRV - [2008/11/22 01:36:46 | 000,160,256 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\RTS5121.sys -- (RSUSBSTOR)

DRV - [2008/04/15 12:00:00 | 000,144,384 | ---- | M] (Windows ® Server 2003 DDK provider) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\hdaudbus.sys -- (HDAudBus)

DRV - [2008/04/14 23:06:40 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Disabled | Stopped] -- C:\windows\system32\DRIVERS\amdagp.sys -- (amdagp)

DRV - [2008/04/14 23:06:40 | 000,040,960 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Disabled | Stopped] -- C:\windows\system32\DRIVERS\sisagp.sys -- (sisagp)

DRV - [2008/02/15 22:12:06 | 005,854,752 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\igxpmp32.sys -- (ialm)

DRV - [2001/08/18 13:07:44 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\windows\system32\DRIVERS\sparrow.sys -- (Sparrow)

DRV - [2001/08/18 13:07:42 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\windows\system32\DRIVERS\sym_u3.sys -- (sym_u3)

DRV - [2001/08/18 13:07:40 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\windows\system32\DRIVERS\sym_hi.sys -- (sym_hi)

DRV - [2001/08/18 13:07:36 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\windows\system32\DRIVERS\symc8xx.sys -- (symc8xx)

DRV - [2001/08/18 13:07:34 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Disabled | Stopped] -- C:\windows\system32\DRIVERS\symc810.sys -- (symc810)

DRV - [2001/08/18 12:52:22 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\windows\system32\DRIVERS\ultra.sys -- (ultra)

DRV - [2001/08/18 12:52:20 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\windows\system32\DRIVERS\ql12160.sys -- (ql12160)

DRV - [2001/08/18 12:52:20 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\windows\system32\DRIVERS\ql1080.sys -- (ql1080)

DRV - [2001/08/18 12:52:18 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\windows\system32\DRIVERS\ql1280.sys -- (ql1280)

DRV - [2001/08/18 12:52:16 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Disabled | Stopped] -- C:\windows\system32\DRIVERS\dac2w2k.sys -- (dac2w2k)

DRV - [2001/08/18 12:52:12 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Disabled | Stopped] -- C:\windows\system32\DRIVERS\mraid35x.sys -- (mraid35x)

DRV - [2001/08/18 12:52:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\windows\system32\DRIVERS\asc.sys -- (asc)

DRV - [2001/08/18 12:51:58 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\windows\system32\DRIVERS\asc3550.sys -- (asc3550)

DRV - [2001/08/18 12:51:56 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Boot | Running] -- C:\windows\system32\DRIVERS\aliide.sys -- (AliIde)

DRV - [2001/08/18 12:51:54 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\windows\system32\DRIVERS\cmdide.sys -- (CmdIde)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://uk.msn.com/?ocid=iehp

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-gb

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 7C 18 AE 8D B9 C6 CB 01 [binary data]

IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

O1 HOSTS File: ([2011/02/04 15:06:04 | 000,000,027 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts

O1 - Hosts: 127.0.0.1 localhost

O4 - HKLM..\Run: [avgnt] C:\Program Files\Avira\AntiVir Desktop\avgnt.exe (Avira GmbH)

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoControlPanel = 0

O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323

O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863

O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0

O15 - HKCU\..Trusted Domains: microsoft.com ([]http in Trusted sites)

O15 - HKCU\..Trusted Domains: microsoft.com ([]https in Trusted sites)

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} http://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab (Windows Genuine Advantage Validation Tool)

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab (Symantec AntiVirus scanner)

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6886.cab (Windows Live Safety Center Base Module)

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1289937724671 (WUWebControl Class)

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab (Symantec RuFSI Utility Class)

O16 - DPF: {6824D897-F7E1-4E41-B84B-B1D3FA4BF1BD} http://utilities.pcpitstop.com/Exterminate2/pcpitstopAntiVirus.dll (PCPitstop AntiVirus)

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1285972845937 (MUWebControl Class)

O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (OnlineScanner Control)

O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab (Reg Error: Key error.)

O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-31-0.cab (Reg Error: Key error.)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1

O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)

O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\windows\System32\igfxdev.dll (Intel Corporation)

O24 - Desktop WallPaper: C:\Documents and Settings\miss madigan\Local Settings\Application Data\Microsoft\Wallpaper1.bmp

O24 - Desktop BackupWallPaper: C:\Documents and Settings\miss madigan\Local Settings\Application Data\Microsoft\Wallpaper1.bmp

O28 - HKLM ShellExecuteHooks: {091EB208-39DD-417D-A5DD-7E2C2D8FB9CB} - C:\Program Files\Windows Defender\MpShHook.dll (Microsoft Corporation)

O32 - HKLM CDRom: AutoRun - 1

O34 - HKLM BootExecute: (autocheck autochk *) - File not found

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37 - HKLM\...com [@ = ComFile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/02/07 22:46:28 | 000,000,000 | ---D | C] -- C:\Program Files\ESET

[2011/02/07 22:36:19 | 000,000,000 | ---D | C] -- C:\Documents and Settings\miss madigan\Desktop\mon+tues results

[2011/02/07 22:32:38 | 000,000,000 | -HSD | C] -- C:\RECYCLER

[2011/02/07 22:32:29 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\windows\System32\drivers\mbamswissarmy.sys

[2011/02/07 22:32:29 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes' Anti-Malware

[2011/02/07 22:32:21 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\windows\System32\drivers\mbam.sys

[2011/02/07 22:32:20 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware

[2011/02/07 13:59:02 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Silverlight

[2011/02/07 11:36:05 | 000,040,960 | ---- | C] (Microsoft Corporation) -- C:\windows\System32\dllcache\ndproxy.sys

[2011/02/07 11:23:04 | 000,045,568 | ---- | C] (Microsoft Corporation) -- C:\windows\System32\dllcache\wab.exe

[2011/02/04 15:12:07 | 000,000,000 | ---D | C] -- C:\windows\temp

[2011/02/04 15:08:59 | 000,000,000 | ---D | C] -- C:\Documents and Settings\miss madigan\Desktop\new

[2011/01/31 21:07:00 | 000,212,480 | ---- | C] (SteelWerX) -- C:\windows\SWXCACLS.exe

[2011/01/31 21:07:00 | 000,161,792 | ---- | C] (SteelWerX) -- C:\windows\SWREG.exe

[2011/01/31 21:07:00 | 000,136,704 | ---- | C] (SteelWerX) -- C:\windows\SWSC.exe

[2011/01/31 21:07:00 | 000,031,232 | ---- | C] (NirSoft) -- C:\windows\NIRCMD.exe

[2011/01/31 20:56:26 | 000,000,000 | ---D | C] -- C:\windows\ERDNT

[2011/01/31 20:42:16 | 000,000,000 | ---D | C] -- C:\Qoobox

[2011/01/31 11:38:50 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Rootkit Unhooker LE

[2011/01/30 17:56:12 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Spybot - Search & Destroy

[2011/01/30 17:56:04 | 000,000,000 | ---D | C] -- C:\Program Files\Spybot - Search & Destroy

[2011/01/30 15:29:42 | 000,000,000 | ---D | C] -- C:\Documents and Settings\miss madigan\Application Data\Avira

[2011/01/30 15:28:18 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Avira

[2011/01/30 15:27:27 | 000,028,520 | ---- | C] (Avira GmbH) -- C:\windows\System32\drivers\ssmdrv.sys

[2011/01/30 15:27:23 | 000,135,096 | ---- | C] (Avira GmbH) -- C:\windows\System32\drivers\avipbb.sys

[2011/01/30 15:27:23 | 000,061,960 | ---- | C] (Avira GmbH) -- C:\windows\System32\drivers\avgntflt.sys

[2011/01/30 15:27:23 | 000,045,416 | ---- | C] (Avira GmbH) -- C:\windows\System32\drivers\avgntdd.sys

[2011/01/30 15:27:23 | 000,022,360 | ---- | C] (Avira GmbH) -- C:\windows\System32\drivers\avgntmgr.sys

[2011/01/30 15:27:21 | 000,000,000 | ---D | C] -- C:\Program Files\Avira

[2011/01/30 15:27:21 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Avira

[2011/01/30 14:24:56 | 000,000,000 | ---D | C] -- C:\Program Files\MSECACHE

[2011/01/29 12:45:41 | 000,000,000 | ---D | C] -- C:\Program Files\Trend Micro

[2011/01/28 21:26:21 | 000,000,000 | ---D | C] -- C:\windows\setup.pss

[2011/01/28 20:03:09 | 000,037,392 | ---- | C] (Kaspersky Lab) -- C:\windows\System32\drivers\82495002.sys

[2011/01/28 20:02:55 | 000,128,016 | ---- | C] (Kaspersky Lab) -- C:\windows\System32\drivers\82495001.sys

[2011/01/28 20:02:39 | 000,315,408 | ---- | C] (Kaspersky Lab) -- C:\windows\System32\drivers\8249500.sys

[2011/01/28 19:51:24 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\AOL

[2011/01/28 17:21:31 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\PCPitstop

[2011/01/18 22:22:56 | 000,000,000 | ---D | C] -- C:\Documents and Settings\miss madigan\My Documents\Downloads

[2010/12/18 22:17:15 | 000,004,224 | ---- | C] (Microsoft Corporation) -- C:\Documents and Settings\miss madigan\Local Settings\Application Data\beep.sys

[2010/12/18 22:17:10 | 029,634,504 | ---- | C] (Microsoft Corporation) -- C:\Documents and Settings\miss madigan\Local Settings\Application Data\scan.exe

[2010/12/18 22:17:10 | 000,016,384 | ---- | C] (Microsoft Corporation) -- C:\Documents and Settings\miss madigan\Local Settings\Application Data\tskill.exe

========== Files - Modified Within 30 Days ==========

[2011/02/08 00:02:10 | 000,001,158 | ---- | M] () -- C:\windows\System32\wpa.dbl

[2011/02/07 23:32:04 | 000,000,330 | -H-- | M] () -- C:\windows\tasks\MP Scheduled Scan.job

[2011/02/07 23:16:29 | 000,442,334 | ---- | M] () -- C:\windows\System32\perfh009.dat

[2011/02/07 23:16:29 | 000,071,912 | ---- | M] () -- C:\windows\System32\perfc009.dat

[2011/02/07 23:11:41 | 000,002,048 | --S- | M] () -- C:\windows\bootstat.dat

[2011/02/07 23:11:40 | 1064,620,032 | -HS- | M] () -- C:\hiberfil.sys

[2011/02/07 22:32:29 | 000,000,784 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk

[2011/02/07 14:15:13 | 000,000,230 | ---- | M] () -- C:\windows\tasks\BackOnTrack Update.job

[2011/02/07 14:15:06 | 000,247,904 | ---- | M] () -- C:\windows\System32\FNTCACHE.DAT

[2011/02/07 14:11:55 | 000,001,355 | ---- | M] () -- C:\windows\imsins.BAK

[2011/02/04 15:06:04 | 000,000,027 | ---- | M] () -- C:\windows\System32\drivers\etc\hosts

[2011/02/04 14:44:23 | 004,263,406 | R--- | M] () -- C:\Documents and Settings\miss madigan\Desktop\schrauber.exe

[2011/02/02 17:11:20 | 000,222,080 | ---- | M] (Microsoft Corporation) -- C:\windows\System32\MpSigStub.exe

[2011/01/31 11:39:02 | 000,034,560 | ---- | M] () -- C:\windows\System32\drivers\Normandy.sys

[2011/01/30 17:56:13 | 000,000,933 | ---- | M] () -- C:\Documents and Settings\miss madigan\Desktop\Spybot - Search & Destroy.lnk

[2011/01/30 15:28:18 | 000,001,707 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Avira AntiVir Control Center.lnk

[2011/01/28 22:19:09 | 000,000,254 | -HS- | M] () -- C:\BOOT.BAK

========== Files Created - No Company Name ==========

[2011/02/07 22:32:29 | 000,000,784 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk

[2011/02/04 14:40:18 | 1064,620,032 | -HS- | C] () -- C:\hiberfil.sys

[2011/01/31 21:07:00 | 000,256,512 | ---- | C] () -- C:\windows\PEV.exe

[2011/01/31 21:07:00 | 000,098,816 | ---- | C] () -- C:\windows\sed.exe

[2011/01/31 21:07:00 | 000,089,088 | ---- | C] () -- C:\windows\MBR.exe

[2011/01/31 21:07:00 | 000,080,412 | ---- | C] () -- C:\windows\grep.exe

[2011/01/31 21:07:00 | 000,068,096 | ---- | C] () -- C:\windows\zip.exe

[2011/01/31 20:41:21 | 004,263,406 | R--- | C] () -- C:\Documents and Settings\miss madigan\Desktop\schrauber.exe

[2011/01/30 19:13:41 | 000,034,560 | ---- | C] () -- C:\windows\System32\drivers\Normandy.sys

[2011/01/30 17:56:13 | 000,000,933 | ---- | C] () -- C:\Documents and Settings\miss madigan\Desktop\Spybot - Search & Destroy.lnk

[2011/01/30 15:28:18 | 000,001,707 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Avira AntiVir Control Center.lnk

[2011/01/28 21:30:29 | 000,000,254 | -HS- | C] () -- C:\BOOT.BAK

[2010/12/18 22:17:15 | 000,951,291 | ---- | C] () -- C:\Documents and Settings\miss madigan\Local Settings\Application Data\remregfix.reg

[2010/12/18 22:17:15 | 000,610,455 | ---- | C] () -- C:\Documents and Settings\miss madigan\Local Settings\Application Data\HOSTS

[2010/12/18 22:17:15 | 000,018,308 | ---- | C] () -- C:\Documents and Settings\miss madigan\Local Settings\Application Data\IEDef.reg

[2010/12/18 22:17:15 | 000,005,228 | ---- | C] () -- C:\Documents and Settings\miss madigan\Local Settings\Application Data\nfig.reg

[2010/12/18 22:17:15 | 000,004,994 | ---- | C] () -- C:\Documents and Settings\miss madigan\Local Settings\Application Data\s.reg

[2010/12/18 22:17:15 | 000,004,512 | ---- | C] () -- C:\Documents and Settings\miss madigan\Local Settings\Application Data\hpregfix.reg

[2010/12/18 22:17:15 | 000,003,008 | ---- | C] () -- C:\Documents and Settings\miss madigan\Local Settings\Application Data\bgregfix.reg

[2010/12/18 22:17:15 | 000,002,600 | ---- | C] () -- C:\Documents and Settings\miss madigan\Local Settings\Application Data\exefix.reg

[2010/12/18 22:17:15 | 000,001,754 | ---- | C] () -- C:\Documents and Settings\miss madigan\Local Settings\Application Data\regf.reg

[2010/12/18 22:17:15 | 000,000,896 | ---- | C] () -- C:\Documents and Settings\miss madigan\Local Settings\Application Data\databasepath.reg

[2010/12/18 22:17:15 | 000,000,890 | ---- | C] () -- C:\Documents and Settings\miss madigan\Local Settings\Application Data\Remove-itRestorePoint.vbs

[2010/10/29 20:28:30 | 000,044,800 | ---- | C] () -- C:\windows\System32\drivers\imzbwcdrxu.sys

[2010/10/20 20:18:53 | 000,000,036 | ---- | C] () -- C:\Documents and Settings\miss madigan\Local Settings\Application Data\housecall.guid.cache

[2010/10/18 20:44:52 | 000,000,376 | ---- | C] () -- C:\windows\ODBC.INI

[2010/10/01 19:16:14 | 000,004,608 | ---- | C] () -- C:\Documents and Settings\miss madigan\Local Settings\Application Data\77381BC7-E504-403C-B58D-E4A40A94395D.txt

[2010/10/01 19:16:01 | 000,004,190 | ---- | C] () -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\77381BC7-E504-403C-B58D-E4A40A94395D.txt

[2010/06/29 22:11:48 | 000,000,112 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\KFr2df.dat

[2010/05/24 17:07:30 | 000,011,264 | ---- | C] () -- C:\Documents and Settings\miss madigan\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

[2010/05/24 08:30:04 | 003,706,235 | ---- | C] () -- C:\Documents and Settings\miss madigan\Application Data\Katy Perry ft Snoop Dogg - California Girls.zip

[2010/05/19 11:18:04 | 000,016,384 | ---- | C] () -- C:\Documents and Settings\miss madigan\Application Data\Windowz.exe

[2010/03/03 00:00:00 | 004,555,278 | ---- | C] () -- C:\windows\System32\libavcodec.dll

[2010/03/03 00:00:00 | 001,449,935 | ---- | C] () -- C:\windows\System32\ffmpegmt.dll

[2010/03/03 00:00:00 | 000,882,688 | ---- | C] () -- C:\windows\System32\xvidcore.dll

[2010/03/03 00:00:00 | 000,877,385 | ---- | C] () -- C:\windows\System32\ff_x264.dll

[2010/03/03 00:00:00 | 000,556,491 | ---- | C] () -- C:\windows\System32\libmplayer.dll

[2010/03/03 00:00:00 | 000,336,384 | ---- | C] () -- C:\windows\System32\ff_libfaad2.dll

[2010/03/03 00:00:00 | 000,324,096 | ---- | C] () -- C:\windows\System32\TomsMoComp_ff.dll

[2010/03/03 00:00:00 | 000,248,320 | ---- | C] () -- C:\windows\System32\ff_kernelDeint.dll

[2010/03/03 00:00:00 | 000,216,576 | ---- | C] () -- C:\windows\System32\ff_libdts.dll

[2010/03/03 00:00:00 | 000,169,984 | ---- | C] () -- C:\windows\System32\ff_samplerate.dll

[2010/03/03 00:00:00 | 000,151,552 | ---- | C] () -- C:\windows\System32\ff_libmad.dll

[2010/03/03 00:00:00 | 000,145,408 | ---- | C] () -- C:\windows\System32\libmpeg2_ff.dll

[2010/03/03 00:00:00 | 000,121,856 | ---- | C] () -- C:\windows\System32\ff_liba52.dll

[2010/03/03 00:00:00 | 000,116,736 | ---- | C] () -- C:\windows\System32\ff_tremor.dll

[2010/03/03 00:00:00 | 000,100,864 | ---- | C] () -- C:\windows\System32\ff_wmv9.dll

[2010/03/03 00:00:00 | 000,097,792 | ---- | C] () -- C:\windows\System32\ff_unrar.dll

[2010/03/03 00:00:00 | 000,085,504 | ---- | C] () -- C:\windows\System32\ff_vfw.dll

[2009/11/14 18:37:08 | 000,154,112 | ---- | C] () -- C:\windows\System32\ts.dll

[2009/11/14 18:33:38 | 000,249,856 | ---- | C] () -- C:\windows\System32\dxr.dll

[2009/11/14 18:11:50 | 000,093,184 | ---- | C] () -- C:\windows\System32\avss.dll

[2009/11/14 18:11:42 | 000,150,016 | ---- | C] () -- C:\windows\System32\mkx.dll

[2009/11/14 18:11:42 | 000,141,824 | ---- | C] () -- C:\windows\System32\mp4.dll

[2009/11/14 18:11:40 | 000,123,392 | ---- | C] () -- C:\windows\System32\ogm.dll

[2009/11/14 18:11:40 | 000,109,568 | ---- | C] () -- C:\windows\System32\avi.dll

[2009/11/14 18:11:38 | 000,097,792 | ---- | C] () -- C:\windows\System32\avs.dll

[2009/11/14 18:11:32 | 000,080,384 | ---- | C] () -- C:\windows\System32\mkzlib.dll

[2009/11/14 18:11:32 | 000,024,576 | ---- | C] () -- C:\windows\System32\mkunicode.dll

[2009/06/07 16:24:04 | 000,180,224 | ---- | C] () -- C:\windows\System32\xvidvfw.dll

[2009/06/05 12:35:30 | 000,028,510 | ---- | C] () -- C:\windows\System32\oeminfo.ini

[2009/06/05 12:15:30 | 000,147,456 | ---- | C] () -- C:\windows\System32\igfxCoIn_v4926.dll

[2009/01/10 22:15:44 | 000,159,744 | ---- | C] () -- C:\windows\System32\mmfinfo.dll

[2008/11/06 16:37:32 | 003,596,288 | ---- | C] () -- C:\windows\System32\qt-dx331.dll

[2008/06/25 01:48:20 | 000,000,061 | ---- | C] () -- C:\windows\smscfg.ini

[2008/06/25 01:12:12 | 000,004,161 | ---- | C] () -- C:\windows\ODBCINST.INI

[2007/10/13 09:30:20 | 000,000,137 | ---- | C] () -- C:\windows\System32\Registration.ini

========== Alternate Data Streams ==========

@Alternate Data Stream - 147 bytes -> C:\Documents and Settings\All Users\Application Data\Temp:DFC5A2B2

@Alternate Data Stream - 136 bytes -> C:\Documents and Settings\All Users\Application Data\Temp:0B4227B4

@Alternate Data Stream - 102 bytes -> C:\Documents and Settings\All Users\Application Data\Temp:430C6D84

@Alternate Data Stream - 101 bytes -> C:\Documents and Settings\All Users\Application Data\Temp:1CE11B51

< End of report >

OTL Extras Results:

OTL Extras logfile created on: 08/02/2011 00:03:59 - Run 2

OTL by OldTimer - Version 3.2.20.6 Folder = C:\Documents and Settings\miss madigan\Desktop\new

Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation

Internet Explorer (Version = 8.0.6001.18702)

Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1,015.00 Mb Total Physical Memory | 462.00 Mb Available Physical Memory | 46.00% Memory free

2.00 Gb Paging File | 2.00 Gb Available in Paging File | 79.00% Paging File free

Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files

Drive C: | 149.04 Gb Total Space | 133.68 Gb Free Space | 89.70% Space Free | Partition Type: NTFS

Computer Name: CLAIRE | User Name: miss madigan | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: Current user

Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*

.url [@ = InternetShortcut] -- rundll32.exe ieframe.dll,OpenURL %l

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*

exefile [open] -- "%1" %*

InternetShortcut [open] -- rundll32.exe ieframe.dll,OpenURL %l

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)

Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

"FirstRunDisabled" = 1

"AntiVirusDisableNotify" = 0

"FirewallDisableNotify" = 0

"UpdatesDisableNotify" = 0

"AntiVirusOverride" = 0

"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]

"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]

"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]

"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

"EnableFirewall" = 1

"DoNotAllowExceptions" = 0

"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]

"C:\Program Files\syncables\syncables desktop\jre\bin\javaw.exe" = C:\Program Files\syncables\syncables desktop\jre\bin\javaw.exe:*:Disabled:Java Platform SE binary -- (Sun Microsystems, Inc.)

"C:\Program Files\uTorrent\uTorrent.exe" = C:\Program Files\uTorrent\uTorrent.exe:*:Enabled:µTorrent -- (BitTorrent, Inc.)

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam

"{082702D5-5DD8-4600-BCE5-48B15174687F}" = HP Doc Viewer

"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works

"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver

"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP

"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis

"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater

"{69DAC00A-7665-4E9B-B441-093D40736429}" = HP BatteryCheck 2.10 A2

"{6FABA483-0BAD-4EFA-9B1C-599CC4F6677D}" = HP User Guides 0139

"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable

"{76EFFC7C-17A6-479D-9E47-8E658C1695AE}" = Windows Backup Utility

"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com

"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable

"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight

"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system

"{90120409-6000-11D3-8CFE-0050048383C9}" = Microsoft Office XP Standard

"{909B62B0-8ACA-4061-A83B-09CAEF609619}" = MSXML 6.0 Parser

"{918F4F34-2544-4519-9479-9239C8DD69DF}" = syncables desktop

"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)

"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting

"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = USB2.0 Card Reader Software

"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

"{9ADABDDE-9644-461B-9E73-83FA3EFCAB50}" = HP Wireless Assistant

"{A06275F4-324B-4E85-95E6-87B2CD729401}" = Windows Defender

"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR

"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2

"{A93C4E94-1005-489D-BEAA-B873C1AA6CFC}" = HP Help and Support

"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3.2

"{AE469025-08BA-4B2A-915D-CC7765132419}" = Default Manager

"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy

"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2

"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1

"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1

"{DB518BA6-CB74-4EB6-9ABD-880B6D6E1F38}" = HpSdpAppCoreApp

"{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio

"{F333A33D-125C-32A2-8DCE-5C5D14231E27}" = Visual C++ 2008 x86 Runtime - (v9.0.30729)

"{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01" = Visual C++ 2008 x86 Runtime - v9.0.30729.01

"4F46AE07E545B0E89F0ECDA2928DE11652D170CF" = Windows Driver Package - MicroVision (Mvc25U870_VID_1262&PID_25FD) Image (01/14/2006 1.0.1.7)

"Adobe AIR" = Adobe AIR

"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX

"Avira AntiVir Desktop" = Avira AntiVir Personal - Free Antivirus

"Broadcom 802.11b Network Adapter" = Broadcom 802.11 Wireless LAN Adapter

"ESET Online Scanner" = ESET Online Scanner v3

"HDMI" = Intel® Graphics Media Accelerator Driver

"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs

"ie7" = Windows Internet Explorer 7

"ie8" = Windows Internet Explorer 8

"InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam

"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware

"Media Player - Codec Pack" = Media Player Codec Pack 3.9.5

"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1

"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1

"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs

"SynTPDeinstKey" = Synaptics Pointing Device Driver

"uTorrent" = µTorrent

"Windows Live OneCare safety scanner" = Windows Live OneCare safety scanner

"Windows Media Format Runtime" = Windows Media Format 11 runtime

"Windows Media Player" = Windows Media Player 11

"WinRAR archiver" = WinRAR archiver

========== Last 10 Event Log Errors ==========

[ Application Events ]

Error - 30/01/2011 10:47:13 | Computer Name = CLAIRE | Source = MsiInstaller | ID = 11500

Description = Product: Windows Installer Clean Up -- Error 1500. Another installation

is in progress. You must complete that installation before continuing this one.

Error - 30/01/2011 10:47:13 | Computer Name = CLAIRE | Source = MsiInstaller | ID = 11500

Description = Product: Windows Installer Clean Up -- Error 1500. Another installation

is in progress. You must complete that installation before continuing this one.

Error - 30/01/2011 11:51:44 | Computer Name = CLAIRE | Source = MsiInstaller | ID = 11704

Description = Product: HiJackThis -- Error 1704. An installation for Windows Installer

Clean Up is currently suspended. You must undo the changes made by that installation

to continue. Do you want to undo those changes?

Error - 30/01/2011 11:55:08 | Computer Name = CLAIRE | Source = MsiInstaller | ID = 11500

Description = Product: Windows Installer Clean Up -- Error 1500. Another installation

is in progress. You must complete that installation before continuing this one.

Error - 30/01/2011 11:55:08 | Computer Name = CLAIRE | Source = MsiInstaller | ID = 11500

Description = Product: Windows Installer Clean Up -- Error 1500. Another installation

is in progress. You must complete that installation before continuing this one.

Error - 30/01/2011 11:55:09 | Computer Name = CLAIRE | Source = MsiInstaller | ID = 11500

Description = Product: Windows Installer Clean Up -- Error 1500. Another installation

is in progress. You must complete that installation before continuing this one.

Error - 31/01/2011 16:50:55 | Computer Name = CLAIRE | Source = MPSampleSubmission | ID = 5000

Description = EventType mptelemetry, P1 80080005, P2 updateservicemanager-_get_services,

P3 fallbackcheck, P4 1.1.1593.0, P5 mpsigdwn.dll, P6 1.1.1593.0, P7 windows defender,

P8 NIL, P9 NIL, P10 NIL.

Error - 03/02/2011 19:21:58 | Computer Name = CLAIRE | Source = WinDefendRtp | ID = 3003

Description = %%827 Real-Time Protection checkpoint has encountered an error and

failed to start. User: CLAIRE\miss madigan Checkpoint ID: 1 Error Code: 0x80070005

Error

description: Access is denied.

Error - 03/02/2011 19:21:58 | Computer Name = CLAIRE | Source = WinDefendRtp | ID = 3003

Description = %%827 Real-Time Protection checkpoint has encountered an error and

failed to start. User: CLAIRE\miss madigan Checkpoint ID: 1 Error Code: 0x8000ffff

Error

description: Catastrophic failure

Error - 04/02/2011 18:01:47 | Computer Name = CLAIRE | Source = MsiInstaller | ID = 11706

Description = Product: Microsoft Office XP Standard -- Error 1706. Setup cannot

find the required files. Check your connection to the network, or CD-ROM drive.

For other potential solutions to this problem, see C:\Program Files\Microsoft Office\Office10\1033\SETUP.HLP.

[ System Events ]

Error - 04/02/2011 10:42:27 | Computer Name = CLAIRE | Source = Service Control Manager | ID = 7022

Description = The Automatic Updates service hung on starting.

Error - 04/02/2011 11:05:25 | Computer Name = CLAIRE | Source = Service Control Manager | ID = 7000

Description = The BOTService service failed to start due to the following error:

%%3

Error - 04/02/2011 11:14:22 | Computer Name = CLAIRE | Source = Dhcp | ID = 1002

Description = The IP address lease 192.168.1.35 for the Network Card with network

address 00265E70524F has been denied by the DHCP server 192.168.1.1 (The DHCP Server

sent a DHCPNACK message).

Error - 04/02/2011 17:53:31 | Computer Name = CLAIRE | Source = Service Control Manager | ID = 7000

Description = The BOTService service failed to start due to the following error:

%%3

Error - 07/02/2011 07:19:16 | Computer Name = CLAIRE | Source = Service Control Manager | ID = 7000

Description = The BOTService service failed to start due to the following error:

%%3

Error - 07/02/2011 10:15:16 | Computer Name = CLAIRE | Source = Service Control Manager | ID = 7000

Description = The BOTService service failed to start due to the following error:

%%3

Error - 07/02/2011 17:08:30 | Computer Name = CLAIRE | Source = Service Control Manager | ID = 7000

Description = The BOTService service failed to start due to the following error:

%%3

Error - 07/02/2011 18:41:48 | Computer Name = CLAIRE | Source = Service Control Manager | ID = 7000

Description = The BOTService service failed to start due to the following error:

%%3

Error - 07/02/2011 19:11:48 | Computer Name = CLAIRE | Source = Service Control Manager | ID = 7000

Description = The BOTService service failed to start due to the following error:

%%3

Error - 07/02/2011 19:13:07 | Computer Name = CLAIRE | Source = Dhcp | ID = 1002

Description = The IP address lease 192.168.1.33 for the Network Card with network

address 00265E70524F has been denied by the DHCP server 192.168.1.1 (The DHCP Server

sent a DHCPNACK message).

[ Windows PowerShel Events ]

Error - 30/01/2011 10:47:13 | Computer Name = CLAIRE | Source = MsiInstaller | ID = 11500

Description =

Error - 30/01/2011 10:47:13 | Computer Name = CLAIRE | Source = MsiInstaller | ID = 11500

Description =

Error - 30/01/2011 11:51:44 | Computer Name = CLAIRE | Source = MsiInstaller | ID = 11704

Description =

Error - 30/01/2011 11:55:08 | Computer Name = CLAIRE | Source = MsiInstaller | ID = 11500

Description =

Error - 30/01/2011 11:55:08 | Computer Name = CLAIRE | Source = MsiInstaller | ID = 11500

Description =

Error - 30/01/2011 11:55:09 | Computer Name = CLAIRE | Source = MsiInstaller | ID = 11500

Description =

Error - 31/01/2011 16:50:55 | Computer Name = CLAIRE | Source = MPSampleSubmission | ID = 5000

Description =

Error - 03/02/2011 19:21:58 | Computer Name = CLAIRE | Source = WinDefendRtp | ID = 3003

Description =

Error - 03/02/2011 19:21:58 | Computer Name = CLAIRE | Source = WinDefendRtp | ID = 3003

Description =

Error - 04/02/2011 18:01:47 | Computer Name = CLAIRE | Source = MsiInstaller | ID = 11706

Description =

< End of report >

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Hi,

Delete ComboFix and Clean Up

Click Start > Run > type combofix /Uninstall > OK (Note the space between combofix and /Uninstall)

Please advise if this step is missed for any reason as it performs some important actions.

Please run OTL one more time and hit Cleanup. This will remove OTL and all helper tools.

Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it Clean :)

Hiding Hidden Files

Please set your system to hide all hidden files.

Click Start, open My Computer, select the Tools menu and click Folder Options.

Select the View Tab. Under the Hidden files and folders heading, uncheck Show hidden files and folders.

Check: Hide file extensions for known file types

Check the Hide protected operating system files (recommended) option.

Click Yes to confirm.

Purging System Restore Points

Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:

  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

One of the most common questions found when cleaning Spyware or other Malware is "how did my machine get infected?". There are a variety of reasons, but the most common ones are that you are going to sites that you are not practicing Safe Internet, you are not running the proper security software, and that your computer's security settings are set too low.

Below I have outlined a series of categories that outline how you can increase the security of your computer so that you will not be infected again in the future.

Practice Safe Internet

One of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will. Below are a list of simple precautions to take to keep your computer clean and running securely:

  1. If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that. Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.
  2. If you receive an attachment and it ends with a .exe, .com, .bat, or .pif do not open the attachment unless you know for a fact that it is clean. For the casual computer user, you will almost never receive a valid attachment of this type.
  3. If you receive an attachment from someone you know, and it looks suspicious, then it probably is. The email could be from someone you know infected with a malware that is trying to infect everyone in their address book.
  4. If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software.
    There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams. For a list of these types of programs we recommend you visit this link: Rogue/Suspect Anti-Spyware Products & Web Sites
  5. Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you. We suggest that you close these windows by clicking on the X instead of the OK button. Alternatively, you can check to see if it's a real alert by right-clicking on the window. If there is a menu that comes up saying Add to Favorites... you know it's a fake.
  6. Do not go to adult sites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do.
  7. When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link, message back to the person asking if it is legit before you click on it.
  8. Stay away from Warez and Crack sites! In addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections.
  9. Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download a piece of software a from a site, and are not sure if they are legitimate, you can use McAfee Siteadvisor to look up info on the site.
  10. DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.

Visit Microsoft's Windows Update Site Frequently

It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Make Internet Explorer 7 more secure

  1. From within Internet Explorer click on the Tools menu and then click on Options.
  2. Click once on the Security tab
  3. Click once on the Internet icon so it becomes highlighted.
  4. Click once on the Custom Level button.

    1. Change the Download signed ActiveX controls to Prompt
    2. Change the Download unsigned ActiveX controls to Disable
    3. Change the Initialize and script ActiveX controls not marked as safe to Disable
    4. Change the Installation of desktop items to Prompt
    5. Change the Launching programs and files in an IFRAME to Prompt
    6. Change the Navigate sub-frames across different domains to Prompt
    7. When all these settings have been made, click on the OK button.
    8. If it prompts you as to whether or not you want to save the settings, press the Yes button.

    9. Next press the Apply button and then the OK to exit the Internet Properties page.

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Hey,

I followed all your last steps & had no problems.

The pc is running fine now, no issues so whether it was malware or not it is sorted.

Thanks so much for all your help I really appreciate it!!

K-Dog

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

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