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bobgo2728

Windows Vista Sp2 And Ie8

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OK I have an issue here. I had IE8 installed and just recently installed Vista SP2. Now I can't run IE at all. I can click on the icon over and over and over and nothing. So not sure what happened. I open firefox and it is fine.

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What happens if you go to start / run and type

Iexplore

(not Iexplorer)

and hit enter?

Have you tried any other shortcuts?

If you bring up task manager does it show IE running after you have clicked the icon?

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I think that this is a problem when there are incompatible third party apps which need updating first.

Have you tried the "IE NO ADD ONS MODE" with all add ons disabled? Programs => accessories => system tools => IE NO ADD ONS

Trying to find the network install download link for IT pros.

Keep getting browser freeze in opera and mozilla

http://www.microsoft.com/windows/internet-...ess/it-pro.aspx

http://www.microsoft.com/windows/internet-...wide-sites.aspx

Ah here you go

http://www.microsoft.com/downloads/details...;displaylang=en

Try download and reinstall.

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Tried to reinstall but it will not allow me since it has been upgraded. So who knows what is going on. Maybe just using FF until I reinstall is what I am going to have to do. It sucks because I have lots of stuff that require IE. Also, I tried the no addons and that one does not work either. I launched into safe mode and it works just fine. So I don't get it.

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Did you try the no add ons mode?

If it works it is an incompatible add on that you need to remove.

If not have you tried going to control panel => add/remove programs and uninstall

Windows Internet Explorer 8. (Note that it is Windows Internet Explorer and not Internet Explorer).

There should be options to roll back and repair and uninstall.

http://windowsxp.mvps.org/IEFIX.htm

OR

http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm

OR

http://support.microsoft.com/default.aspx?...kb;EN-US;318378

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OK I disabled ones that were not verified and here are some that I had to disable.

1) Sophos Web Content Scanner (Sophos is my virus scanner)

OK it came right up with the no addons version. so what does that mean? Does it mean something funked up some where?
Edited by Buddy Holly

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you can't remove SP2 there my friend. Don't see a way to do so. plus why would I do that. I see it is simply a problem with my virus scanner. Everything else all works but that one deal.

Edited by Buddy Holly

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My thought was after removing sp2(temporarily), you then would be able to remove IE8. Then after reinstalling sp2, you could then reinstall ie8. Just a thought.

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but what you are saying I can not do either of. there is nothing allowing me to uninstall either of them. I am just stuck with that one thing not working until they update anti virus I guess.

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but what you are saying I can not do either of. there is nothing allowing me to uninstall either of them. I am just stuck with that one thing not working until they update anti virus I guess.

That is correct. Good job of troubleshooting and narrowing it down.

Hopefully both someone from Sophos Antivirus support and from the IE 8 Outreach Team (and they will forward it to the appropriate Microsoft entity) will read this and submit a trouble ticket and get this solved promptly.

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