Definitely Need Help.[INACTIVE]

Recommended Posts

So whatever virus(es) I seem to have are attaching themselves to a lot of things. I can't use IE anymore (never did really), Firefox barely works (won't load a lot of websites) and also won't let me download anything. I had to system restore the other day because I could not even turn my computer on, not even through safe mode.

Here is my HijackThis log.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 5:29:07 PM, on 3/15/2009

Platform: Windows Vista (WinNT 6.00.1904)

MSIE: Internet Explorer v7.00 (7.00.6000.16757)

Boot mode: Normal

Running processes:




C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\HP\QuickPlay\QPService.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe



C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe

C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files\Windows Sidebar\sidebar.exe


C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe



C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Windows Media Player\wmplayer.exe

C:\Program Files\AIM6\aim6.exe

C:\Program Files\AIM6\aolsoftware.exe

C:\Program Files\Adobe\Adobe Photoshop CS3\Photoshop.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\BitDefender\BitDefender 2009\uiscan.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2009\IEToolbar.dll

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [synTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"

O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"

O4 - HKLM\..\Run: [QlbCtrl] "C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start

O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

O4 - HKLM\..\Run: [NvSvc] "RUNDLL32.EXE" C:\Windows\system32\nvsvc.dll,nvsvcStart

O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [hpWirelessAssistant] "C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe"

O4 - HKLM\..\Run: [WAWifiMessage] "C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe"

O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"

O4 - HKLM\..\Run: [Performance Center] C:\Program Files\Ascentive\Performance Center\APCMain.exe -m

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [bDWizReg] "C:\Program Files\BitDefender\BitDefender 2009\bdwizreg.exe" /complete

O4 - HKLM\..\Run: [bDAgent] "C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe"

O4 - HKLM\..\Run: [bitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2009\IEShow.exe"

O4 - HKCU\..\Run: [sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun

O4 - HKCU\..\Run: [HPAdvisor] "C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" autoRun

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [indxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020

O4 - HKCU\..\Run: [cmds] "rundll32.exe" C:\Users\Ashley\AppData\Local\Temp\rqRLFxxy.dll,c

O4 - HKCU\..\Run: [MS Juan] rundll32 "C:\Users\Ashley\AppData\Local\Temp\ekrtfwxq.dll",run

O4 - HKCU\..\Run: [147fba20] "rundll32.exe" "C:\Users\Ashley\AppData\Local\Temp\fsjvpxiy.dll",b

O4 - HKCU\..\Run: [RunSpySweeperScheduleAtStartup] "C:\Windows\system32\msfeedssync.exe" /ScheduleSweep=User_Feed_Synchronization-{1B820CA0-0ED7-4BB9-BF03-33E7952B5AC5}

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe

O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O13 - Gopher Prefix:

O15 - Trusted Zone:*

O15 - Trusted IP range:

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) -

O17 - HKLM\System\CCS\Services\Tcpip\..\{3C4C231C-BD71-4AC7-A165-5023550969D3}: NameServer =,

O17 - HKLM\System\CCS\Services\Tcpip\..\{990EBC49-F2DE-4AE2-ADB7-10A6EDB8D1EA}: NameServer =,

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer =,

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer =,

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer =,

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\Arrakis3.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe

O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe

O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe

O23 - Service: stllssvr - Unknown owner - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe (file missing)

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S. R. L. - C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe

O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe


End of file - 9518 bytes

Share this post

Link to post
Share on other sites


Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.

Share this post

Link to post
Share on other sites

Alright! It's finally letting me on here.

Here's my MBAM log:

Malwarebytes' Anti-Malware 1.34

Database version: 1749

Windows 6.0.6000

3/16/2009 4:42:01 PM

mbam-log-2009-03-16 (16-42-01).txt

Scan type: Quick Scan

Objects scanned: 55970

Time elapsed: 5 minute(s), 10 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

And here's the Kaspersky log:



Monday, March 16, 2009

Operating System: Microsoft Windows Vista Home Premium Edition, 32-bit (build 6000)

Kaspersky Online Scanner 7 version:

Program database last update: Monday, March 16, 2009 19:44:01

Records in database: 1917679


Scan settings:

Scan using the following database: extended

Scan archives: yes

Scan mail databases: yes

Scan area - My Computer:




Scan statistics:

Files scanned: 154261

Threat name: 1

Infected objects: 1

Suspicious objects: 0

Duration of the scan: 04:05:33

File name / Threat name / Threats count

C:\Users\Ashley\Documents\LimeWire\Saved\acdc evil walks.mp3 Infected: Trojan-Downloader.WMA.GetCodec.y 1

The selected area was scanned.

After doing a few scans and whatnot, my computer is running A LOT better, but I still have something in here.

Share this post

Link to post
Share on other sites
This topic is now closed to further replies.