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tony2360

Windows Update Error 80070057

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Hi, I need help on this, I've trying to fix this problem for a while and no success. When trying to run windows update I get error 80070057.

I have a HP(Compaq nx5000) notebook with Windows Vista Ultimate, I tried to install SP1 manually and no luck either.

I found every time I boot it up a process called command service.exe running I kill it every time but no luck to get rid of it.

My notebook is extremely slow.

Here it is my log to see of you happen to see anything unusual.

Thanks,

Tony

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:58:51 PM, on 12/25/2008

Platform: Windows Vista (WinNT 6.00.1904)

MSIE: Internet Explorer v7.00 (7.00.6000.16643)

Boot mode: Normal

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\taskeng.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\WerCon.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\servicing\TrustedInstaller.exe

C:\Windows\system32\wermgr.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O13 - Gopher Prefix:

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/co...ex/qtplugin.cab

O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab

O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/player/in...l/installer.exe

O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: LeapFrog Connect Device Service - Unknown owner - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

--

End of file - 6699 bytes

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http://v4.windowsupdate.microsoft.com/troubleshoot/

>Customer will see error 0x800A138F when scanning for updates, but the Windows Update.log file will show error 0x80070057.

This appears to be an issue with the program Netop which enters a driver entry into the enum\root\unknown key in the registry.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{63C35530-D3DF-11D3-8F5D-0060B0A3612B}\0000]

"ProviderName"="Danware Data A/S"

"DriverDesc"="NetOp Driver 3 ver. 7.00 (2002014)"

"DriverDate"="Jan 14 2002"

"DriverVer"="7.00 (2002014)"

"MatchingDeviceId"="danware_netop_driver3"

Both the DriverDate and DriverVer are not formatted properly

Resolution::

Visit http://www.netop.com/tech/download/fix/fixwinup.exe and run this executable If you are running the Netop software.

If you have a Lynx device

1. Click on Start, Run and type "REGEDIT" (w/o the quotes). The Registry Editor will open.

*WARNING*

Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

2. Navigate to the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96C-E325-11CE-BFC1-08002BE10318}\0020

3. change date from August 16, 2000 to 8/16/2000)

This should resolve the problem

If this does not resolve your issue please contact Microsoft Support at http://support.microsoft.com/default.aspx?...t.asp&LN=EN

http://www.instant-registry-fixes.org/vist...e-643-80004002/

http://www.windowsreference.com/windows-se...ws-server-2008/

Are you using a proxy to connect to the internet thinking it will hide your identity from the RIAA or FBI?[/b}

disable proxy.

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Although computer drivers ought to get checked and updated automatically through Windows updates, often they get out of date. Especially when users turn off the updates, which is a quite popular practice. Guys please advise good driver updater tools. I would be very grateful for your help.

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On 8/19/2019 at 8:03 PM, Xima said:

Although computer drivers ought to get checked and updated automatically through Windows updates, often they get out of date. Especially when users turn off the updates, which is a quite popular practice. Guys please advise good driver updater tools. I would be very grateful for your help.

Try driver booster. Take the free version. My laptop (Windows 10) constantly showed me notifications about error on the local drive C. He constantly tried to perform the check, but it all these tries ended in an error and a reboot. It turned out that I have a lot of outdated drivers. I have never paid attention to this before. I was sure that Windows monitors their state and updates it if necessary. On one of the sites I chose this program because it had a lot of stars rating. It was the right decision, because it founded and installed missing drivers and the system no longer offers to perform a disk check. I also downloaded other programs for PC optimization. Thanks to the developers of the program.

Edited by Finaror

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Driver update tools don't distinguish between a genuine update and merely a 'version' update that supports later hardware that you don't have. There are different sections for different hardware all in the one driver in many cases.
The section for your older hardware never actually changes.
After say a year drivers are not updated, they should function correctly.

Why download something you don't need, it's just using space on your hard drive !! I have never used one just get them from the manufacture or through Windows ! !

My Laptop & Desk model manufacturers updates now come via Windows updates !!

Chuck

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