sevink

All Anti-spyware/virus Scans Fail..?

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Will try to keep this short and get to the problem quick.

I run Windows Vista x64 - Home Premium

Yesterday my world of warcraft account got hacked and my password was changed. I contacted blizzard and told them what was happening and they are working to resolve the issue, all I can do is wait for that.

I ran spyware checks, registry cleaners & antivirus checks immediately but the problem is, they all fail at 99%. They get near the end, and just will never finish (or won't update) I reformatted completely this morning and ran them all again, same problem.

I have tried what must have been 20+ anti-virus, anti-spyware, registry cleaners & defenders but I just can't get rid of this keylogger, virus or whatever it is. Maybe it's something in the registry? I'll post some screenshots at the bottom of the post to show what I mean.

I'm stuck now, I had access to a family member's internet & PC to log on to sites and change my passwords etc just in case, but the PC (at the moment) is useless and I can't fix it. Has anyone got any ideas what this is about? I can't see a resolution, is buying a new hardrive my only option? and starting fresh?

If any more info is needed feel free to ask :(

Thanks in advance

Ad-aware errors

http://img404.imageshack.us/img404/6484/adawareerror1zp6.jpg

http://img339.imageshack.us/img339/8527/adawareerror2px3.jpg

http://img341.imageshack.us/img341/1658/ad...nresultsbr9.jpg

(no matter how long I leave it on, never moves from that percentage done)

Eusing Free Registry Cleaner

http://img120.imageshack.us/img120/8486/eu...trycleanrc2.jpg

(always comes up with the same results no matter how many times I search/fix)

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Link removed by hitest. Sultan, please do not link to other tech forums. We have highly qualified Windows Experts here in our forum.

Thank you for your understanding in this matter.

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Hi sevink,

First off, Welcome to BestTechie.net! I would post a HijackThis in our malware forum for us to take a look at - you can find directions in the link below:

http://www.besttechie.net/forums/How-To-Po...Log-t12175.html

Once you do that we can assist you further. This way we can double check and make sure it is in fact not a malware related issue and if that is the case we'll work from there.

B

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I would do what Besttechie and also a quick note.

Unless you are comparatively knowledgeable about your version of Windows, you can certainly do more harm to your computer's functioning than any small improvements made by registry cleaners warrant.

There are safer methods to employ to speed performance, and these usually produce noticeable results. See this link for a start.

http://users.telenet.be/bluepatchy/miekiem...owcomputer.html

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I would do what Besttechie and also a quick note.

Unless you are comparatively knowledgeable about your version of Windows, you can certainly do more harm to your computer's functioning than any small improvements made by registry cleaners warrant.

There are safer methods to employ to speed performance, and these usually produce noticeable results. See this link for a start.

http://users.telenet.be/bluepatchy/miekiem...owcomputer.html

Nice site and links. Thanks. :thumbsup:

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I reformatted completely this morning and ran them all again, same problem.
If this is true, then you are completely clean of malware and your issue lies elsewhere.

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