winnie45308

Ad Served Internet Browsing Removal Guidance

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Hi you all good IT problem solvers. I have no clue on what has been recently installed into this pc of mine although one thing I can assure you is that my teenage boy has been surfing on the net and had been downloading some games in the last week or so. I have been combating with my malware issue and has run out of patient in ignoring the non stop pop up of ad served internet browsing on the lower right side of my taskbar. I have read some points in how to be organise prior to submittion of my issue, in which I happily did download all the required programs that will be needed to resolve my issue (Hoping with great smile). So here is the HJthis file...Hope to hear from 1 of you's.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:56:07 AM, on 19/03/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

C:\WINDOWS\system32\CTsvcCDA.EXE

c:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\WINDOWS\System32\snmp.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\wscntfy.exe

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\AGRSMMSG.exe

C:\HP\KBD\KBD.EXE

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\rundll32.exe

C:\PROGRA~1\SHOCKW~1.COM\PHOTOJ~1\data\product\xtras\mssysmgr.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\PROGRA~1\COMMON~1\MICROS~1\Msinfo\OFFPROV.EXE

C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: InternetProgram - {88C9B3C7-06B6-5C05-CFEC-C09DBC10CC30} - C:\Program Files\InternetProgram\InternetProgram-2.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [CHIN PING PHONE PILE] C:\Documents and Settings\All Users\Application Data\Proxy Long Chin Ping\OBJ CHIN.exe

O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SHOCKW~1.COM\PHOTOJ~1\data\product\xtras\mssysmgr.exe

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [GrimBall] C:\DOCUME~1\HP_Owner\APPLIC~1\BARBFA~1\Idletitle01.exe

O4 - HKCU\..\Run: [spywareProMFC] C:\Program Files\SpywarePro\SpywarePro.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL

O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\HP_Owner\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\WINDOWS\system32\shdocvw.dll

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\WINDOWS\system32\shdocvw.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)

O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)

O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay108.hotmail.msn.com/resources/MsnPUpld.cab

O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} -

O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab

O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab

O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://cid-1d98581977b668e4.spaces.live.co...ad/MsnPUpld.cab

O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} -

O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/Windows...ggPublisher.exe

O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/player/in...l/installer.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--

End of file - 11587 bytes

Cheers,

Miller

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Hi,

Welcome to Besttechie.net.

First of all, I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:

1) Run Spybot-S&D

2) Go to the Mode menu, and make sure "Advanced Mode" is selected

3) On the left hand side, choose Tools -> Resident

4) Uncheck "Resident TeaTimer" and OK any prompts

5) Restart your computer.

You can reenable TeaTimer once your system is clean.

Next, please Download NoLop to your desktop from one of the links below...

Link 1

Link 2

Link 3

  • First close any other programs you have running as this will require a reboot
  • Double click NoLop.exe to run it
    • Carefully type or copy and paste this series of characters into the lower text area labelled Insert CLSID Here. Include the {}:
      {88C9B3C7-06B6-5C05-CFEC-C09DBC10CC30}

    [*]Now click the button labelled "Search and Destroy"

    <<your computer will now be scanned for infected files>>

    [*] When scanning is finished you will be prompted to reboot only if infected, Click OK

    [*] Now click the "REBOOT" Button.

    [*] A Message should popup from NoLop. If not, double click the program again and it will finish Please Post the contents of C:\NoLop.log along with a fresh HijackThis log

--If you receive an error, "mscomctl.ocx or one of its dependencies are not correctly registered," please download mscomctl.ocx to your system32 folder then rerun the program.--

Danny

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Hi,

Welcome to Besttechie.net.

First of all, I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:

1) Run Spybot-S&D

2) Go to the Mode menu, and make sure "Advanced Mode" is selected

3) On the left hand side, choose Tools -> Resident

4) Uncheck "Resident TeaTimer" and OK any prompts

5) Restart your computer.

You can reenable TeaTimer once your system is clean.

Next, please Download NoLop to your desktop from one of the links below...

Link 1

Link 2

Link 3

  • First close any other programs you have running as this will require a reboot
  • Double click NoLop.exe to run it
    • Carefully type or copy and paste this series of characters into the lower text area labelled Insert CLSID Here. Include the {}:
      {88C9B3C7-06B6-5C05-CFEC-C09DBC10CC30}

    [*]Now click the button labelled "Search and Destroy"

    <<your computer will now be scanned for infected files>>

    [*] When scanning is finished you will be prompted to reboot only if infected, Click OK

    [*] Now click the "REBOOT" Button.

    [*] A Message should popup from NoLop. If not, double click the program again and it will finish Please Post the contents of C:\NoLop.log along with a fresh HijackThis log

--If you receive an error, "mscomctl.ocx or one of its dependencies are not correctly registered," please download mscomctl.ocx to your system32 folder then rerun the program.--

Danny

Hi Danny,

First of all let me thank you for your wonderful help. As for your request here are the log files:

NoLop! Log by Skate_Punk_21

Fix running from: C:\Documents and Settings\HP_Owner\Desktop

[21/03/2008]

[4:42:58 AM]

---Infection Files Found/Removed---

C:\WINDOWS\tasks\AFA3822593AC3E0D.job

Beginning Removal...

Rebooting...

Removing Lop's Leftover Files/Folders...

Editing Registry...

**Fix Complete!**

---Listing AppData sub directories---

C:\Documents and Settings\Administrator\Application Data\Intervideo

C:\Documents and Settings\Administrator\Application Data\Microsoft

C:\Documents and Settings\Administrator\Application Data\Real

C:\Documents and Settings\All Users\Application Data\Adobe

C:\Documents and Settings\All Users\Application Data\Apple

C:\Documents and Settings\All Users\Application Data\Apple Computer

C:\Documents and Settings\All Users\Application Data\Avg7

C:\Documents and Settings\All Users\Application Data\Bigpond

C:\Documents and Settings\All Users\Application Data\Downloaded Installations -- EMPTY Directory

C:\Documents and Settings\All Users\Application Data\Grisoft

C:\Documents and Settings\All Users\Application Data\Hewlett-packard

C:\Documents and Settings\All Users\Application Data\Installshield

C:\Documents and Settings\All Users\Application Data\Intervideo

C:\Documents and Settings\All Users\Application Data\Lavasoft

C:\Documents and Settings\All Users\Application Data\Mailfrontier -- EMPTY Directory

C:\Documents and Settings\All Users\Application Data\Microsoft

C:\Documents and Settings\All Users\Application Data\Mozilla

C:\Documents and Settings\All Users\Application Data\Nokia

C:\Documents and Settings\All Users\Application Data\Nview_profiles -- EMPTY Directory

C:\Documents and Settings\All Users\Application Data\Office Genuine Advantage

C:\Documents and Settings\All Users\Application Data\Pc Suite

C:\Documents and Settings\All Users\Application Data\Playfirst -- EMPTY Directory

C:\Documents and Settings\All Users\Application Data\Proxy Long Chin Ping

C:\Documents and Settings\All Users\Application Data\Quicktime

C:\Documents and Settings\All Users\Application Data\Sbsi

C:\Documents and Settings\All Users\Application Data\Sbt

C:\Documents and Settings\All Users\Application Data\Shockwave.com -- EMPTY Directory

C:\Documents and Settings\All Users\Application Data\Siteguard

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy

C:\Documents and Settings\All Users\Application Data\Stopzilla!

C:\Documents and Settings\All Users\Application Data\Symantec

C:\Documents and Settings\All Users\Application Data\Temp -- EMPTY Directory

C:\Documents and Settings\All Users\Application Data\Transparent

C:\Documents and Settings\All Users\Application Data\Ulead Systems

C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage

C:\Documents and Settings\All Users\Application Data\Windows Live Toolbar

C:\Documents and Settings\All Users\Application Data\Wlinstaller

C:\Documents and Settings\All Users\Application Data\Yahoo!

C:\Documents and Settings\Application Data\Application Data\Microsoft

C:\Documents and Settings\Default User\Application Data\Apple Computer

C:\Documents and Settings\Default User\Application Data\Identities

C:\Documents and Settings\Default User\Application Data\Intervideo

C:\Documents and Settings\Default User\Application Data\Microsoft

C:\Documents and Settings\Default User\Application Data\Pc Suite

C:\Documents and Settings\Default User\Application Data\Real

C:\Documents and Settings\Default User\Application Data\Sampleview -- EMPTY Directory

C:\Documents and Settings\Default User\Application Data\Symantec -- EMPTY Directory

C:\Documents and Settings\Hp_owner\Application Data\Adobe

C:\Documents and Settings\Hp_owner\Application Data\Adobeaum

C:\Documents and Settings\Hp_owner\Application Data\Adobeum

C:\Documents and Settings\Hp_owner\Application Data\Apple Computer

C:\Documents and Settings\Hp_owner\Application Data\Avg7

C:\Documents and Settings\Hp_owner\Application Data\Bang

C:\Documents and Settings\Hp_owner\Application Data\Barb Face Help

C:\Documents and Settings\Hp_owner\Application Data\Bigpond

C:\Documents and Settings\Hp_owner\Application Data\Creative

C:\Documents and Settings\Hp_owner\Application Data\Datalayer

C:\Documents and Settings\Hp_owner\Application Data\Divx

C:\Documents and Settings\Hp_owner\Application Data\Help -- EMPTY Directory

C:\Documents and Settings\Hp_owner\Application Data\Identities

C:\Documents and Settings\Hp_owner\Application Data\Ijjigame

C:\Documents and Settings\Hp_owner\Application Data\Imesh

C:\Documents and Settings\Hp_owner\Application Data\Imvu

C:\Documents and Settings\Hp_owner\Application Data\Installshield

C:\Documents and Settings\Hp_owner\Application Data\Intervideo

C:\Documents and Settings\Hp_owner\Application Data\Leadertech

C:\Documents and Settings\Hp_owner\Application Data\Macromedia

C:\Documents and Settings\Hp_owner\Application Data\Microsoft

C:\Documents and Settings\Hp_owner\Application Data\Microsoft Web Folders -- EMPTY Directory

C:\Documents and Settings\Hp_owner\Application Data\Mozilla

C:\Documents and Settings\Hp_owner\Application Data\Msninstaller

C:\Documents and Settings\Hp_owner\Application Data\Musicmatch

C:\Documents and Settings\Hp_owner\Application Data\Myspace

C:\Documents and Settings\Hp_owner\Application Data\Nokia

C:\Documents and Settings\Hp_owner\Application Data\Nokia Multimedia Player

C:\Documents and Settings\Hp_owner\Application Data\Nseries

C:\Documents and Settings\Hp_owner\Application Data\Pc Suite

C:\Documents and Settings\Hp_owner\Application Data\Playfirst -- EMPTY Directory

C:\Documents and Settings\Hp_owner\Application Data\Privacyprotector Free

C:\Documents and Settings\Hp_owner\Application Data\Real

C:\Documents and Settings\Hp_owner\Application Data\Sampleview -- EMPTY Directory

C:\Documents and Settings\Hp_owner\Application Data\Securom

C:\Documents and Settings\Hp_owner\Application Data\Shockwave.com

C:\Documents and Settings\Hp_owner\Application Data\Sierra Entertainment

C:\Documents and Settings\Hp_owner\Application Data\Sonic

C:\Documents and Settings\Hp_owner\Application Data\Sony Ericsson

C:\Documents and Settings\Hp_owner\Application Data\Sun

C:\Documents and Settings\Hp_owner\Application Data\Symantec

C:\Documents and Settings\Hp_owner\Application Data\Talkback

C:\Documents and Settings\Hp_owner\Application Data\Teleca

C:\Documents and Settings\Hp_owner\Application Data\Ulead Systems

C:\Documents and Settings\Hp_owner\Application Data\Videoegg

C:\Documents and Settings\Hp_owner\Application Data\Wildfire

C:\Documents and Settings\Hp_owner\Application Data\Windows Live Writer -- EMPTY Directory

C:\Documents and Settings\Hp_owner\Application Data\Xfire

C:\Documents and Settings\Localservice\Application Data\Avg7 -- EMPTY Directory

C:\Documents and Settings\Localservice\Application Data\Microsoft

C:\Documents and Settings\Networkservice\Application Data\Microsoft

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 4:51:56 AM, on 21/03/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

C:\WINDOWS\system32\CTsvcCDA.EXE

c:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\WINDOWS\System32\snmp.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\wscntfy.exe

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\AGRSMMSG.exe

C:\HP\KBD\KBD.EXE

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\rundll32.exe

C:\WINDOWS\System32\svchost.exe

C:\PROGRA~1\SHOCKW~1.COM\PHOTOJ~1\data\product\xtras\mssysmgr.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: InternetProgram - {88C9B3C7-06B6-5C05-CFEC-C09DBC10CC30} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [CHIN PING PHONE PILE] C:\Documents and Settings\All Users\Application Data\Proxy Long Chin Ping\OBJ CHIN.exe

O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SHOCKW~1.COM\PHOTOJ~1\data\product\xtras\mssysmgr.exe

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [GrimBall] C:\DOCUME~1\HP_Owner\APPLIC~1\BARBFA~1\Idletitle01.exe

O4 - HKCU\..\Run: [spywareProMFC] C:\Program Files\SpywarePro\SpywarePro.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL

O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\HP_Owner\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\WINDOWS\system32\shdocvw.dll

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\WINDOWS\system32\shdocvw.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)

O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)

O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay108.hotmail.msn.com/resources/MsnPUpld.cab

O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} -

O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab

O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab

O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://cid-1d98581977b668e4.spaces.live.co...ad/MsnPUpld.cab

O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} -

O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/Windows...ggPublisher.exe

O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/player/in...l/installer.exe

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--

End of file - 11584 bytes

It day say on the nolop that the issue is fixed but there is one thing I noticed while I was typing this for you I am still coming up with the ad served internet program. Did I get some nasty malware? Anyway I'll leave the rest to you simply because you are the expert and I'm just a the GUHGUH. Thanks once again for your lovely help.

Cheers,

Miller

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Hi,

Please run HijackThis and click "Scan." Place checks next to the following entries:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: InternetProgram - {88C9B3C7-06B6-5C05-CFEC-C09DBC10CC30} - (no file)

O4 - HKLM\..\Run: [CHIN PING PHONE PILE] C:\Documents and Settings\All Users\Application Data\Proxy Long Chin Ping\OBJ CHIN.exe

O4 - HKCU\..\Run: [GrimBall] C:\DOCUME~1\HP_Owner\APPLIC~1\BARBFA~1\Idletitle01.exe

Close all windows browsers except HijackThis, and click the "Fix Checked" button. Close HijackThis.

Next, please reboot your computer in Safe Mode by doing the following:

1) Restart your computer

2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.

3) Instead of Windows loading as normal, a menu should appear

4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

http://www.pchell.com/support/safemode.shtml

Next, please enable viewing of hidden files as follows:

1) Go to My Computer, and click on the "Tools" menu

2) Click "Folder options"

3) Select the "View" tab

4) Make sure "Show hidden files and folders" is selected

5) Make sure "Hide extensions for known file types" is unchecked

6) Make sure "Hide protected operating system files (recommended)" is unchecked

Next, delete the following files/folders (if they exist):

C:\Documents and Settings\Hp_owner\Application Data\Barb Face Help << This folder

C:\Documents and Settings\All Users\Application Data\Proxy Long Chin Ping << This folder

Now restart your computer into normal mode.

Now please do an online scan with Kaspersky WebScanner (Internet Explorer only)

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT

  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:

    • Extended (if available otherwise Standard)

    • Scan Options:

    • Scan Archives
      Scan Mail Bases

    [*]Click OK

    [*]Now under select a target to scan:

    • Select My Computer

    [*]This will program will start and scan your system.

    [*]The scan will take a while so be patient and let it run.

    [*]Once the scan is complete it will display if your system has been infected.

    • Now click on the Save as Text button:

    [*]Save the file to your desktop.

    [*]Copy and paste that information in your next post as well as another HijackThis log.

Danny

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Hi Danny,

As instructed I did what you have requested for me to do and here are the next step prior to fixation of the hjthis.

Here is the kaspersky log and the new hijackthis log file.

Kaspersky Log File

KASPERSKY ONLINE SCANNER REPORT

Friday, March 21, 2008 5:05:36 PM

Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)

Kaspersky Online Scanner version: 5.0.98.0

Kaspersky Anti-Virus database last update: 21/03/2008

Kaspersky Anti-Virus database records: 648510

Scan Settings

Scan using the following antivirus database extended

Scan Archives true

Scan Mail Bases true

Scan Target My Computer

C:\

D:\

E:\

G:\

H:\

I:\

J:\

Scan Statistics

Total number of scanned objects 123558

Number of viruses found 8

Number of infected objects 27

Number of suspicious objects 0

Duration of the scan process 01:47:23

Infected Object Name Virus Name Last Action

C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\Desktop\Kevin\My Documents\My Videos\PLAY_MP3.exe Infected: not-a-virus:AdWare.Win32.Agent.zk skipped

C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\HP_Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\Local Settings\Temp\install\Setup.exe Infected: not-a-virus:AdWare.Win32.Agent.zk skipped

C:\Documents and Settings\HP_Owner\Local Settings\Temp\install1\Setup.exe Infected: not-a-virus:AdWare.Win32.Agent.zk skipped

C:\Documents and Settings\HP_Owner\Local Settings\Temp\install2\Setup.exe Infected: not-a-virus:AdWare.Win32.Agent.zk skipped

C:\Documents and Settings\HP_Owner\Local Settings\Temp\install3\Setup.exe Infected: not-a-virus:AdWare.Win32.Agent.zk skipped

C:\Documents and Settings\HP_Owner\Local Settings\Temp\tem3A.tmp.exe Infected: not-a-virus:AdWare.Win32.SaveNow.bj skipped

C:\Documents and Settings\HP_Owner\Local Settings\Temp\tem7E.tmp.exe/data0002 Infected: not-a-virus:AdWare.Win32.Agent.jb skipped

C:\Documents and Settings\HP_Owner\Local Settings\Temp\tem7E.tmp.exe NSIS: infected - 1 skipped

C:\Documents and Settings\HP_Owner\Local Settings\Temp\tem82.tmp.exe/data0002 Infected: not-a-virus:AdWare.Win32.Agent.ahl skipped

C:\Documents and Settings\HP_Owner\Local Settings\Temp\tem82.tmp.exe NSIS: infected - 1 skipped

C:\Documents and Settings\HP_Owner\Local Settings\Temp\upd9F.tmp.exe/data0002 Infected: not-a-virus:AdWare.Win32.Agent.ahl skipped

C:\Documents and Settings\HP_Owner\Local Settings\Temp\upd9F.tmp.exe NSIS: infected - 1 skipped

C:\Documents and Settings\HP_Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\ntuser.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\HP_Owner\Shared\- presented by M0e - my hair looks feirce 29.wma Infected: Trojan-Downloader.WMA.Wimad.d skipped

C:\Documents and Settings\HP_Owner\Shared\[Full] fusion fall with Bonus.zip/setup.exe/data0010/stream/data0005 Infected: not-a-virus:Downloader.Win32.AdLoad.a skipped

C:\Documents and Settings\HP_Owner\Shared\[Full] fusion fall with Bonus.zip/setup.exe/data0010/stream/data0006 Infected: not-a-virus:Downloader.Win32.AdLoad.a skipped

C:\Documents and Settings\HP_Owner\Shared\[Full] fusion fall with Bonus.zip/setup.exe/data0010/stream Infected: not-a-virus:Downloader.Win32.AdLoad.a skipped

C:\Documents and Settings\HP_Owner\Shared\[Full] fusion fall with Bonus.zip/setup.exe/data0010 Infected: not-a-virus:Downloader.Win32.AdLoad.a skipped

C:\Documents and Settings\HP_Owner\Shared\[Full] fusion fall with Bonus.zip/setup.exe Infected: not-a-virus:Downloader.Win32.AdLoad.a skipped

C:\Documents and Settings\HP_Owner\Shared\[Full] fusion fall with Bonus.zip ZIP: infected - 5 skipped

C:\Documents and Settings\HP_Owner\Shared\[LiveStream] my hair looks feirce 13.wma Infected: Trojan-Downloader.WMA.Wimad.d skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped

C:\Program Files\InternetProgram\InternetProgram-2.dll Infected: not-a-virus:AdWare.Win32.Agent.ahl skipped

C:\Program Files\Mozilla Firefox\components\nsBrowserOpt.dll Infected: not-a-virus:AdWare.Win32.BHO.afi skipped

C:\Program Files\PlayMP3z\PlayMP3.exe Infected: not-a-virus:AdWare.Win32.Agent.jb skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{D34137C1-F216-4803-BF12-FAFE117CE9FA}\RP4\A0000325.exe/AdwareAlert/AdwareAlert.exe Infected: not-a-virus:FraudTool.Win32.SpywareBot.s skipped

C:\System Volume Information\_restore{D34137C1-F216-4803-BF12-FAFE117CE9FA}\RP4\A0000325.exe 7-Zip: infected - 1 skipped

C:\System Volume Information\_restore{D34137C1-F216-4803-BF12-FAFE117CE9FA}\RP4\A0000325.exe UPX: infected - 1 skipped

C:\System Volume Information\_restore{D34137C1-F216-4803-BF12-FAFE117CE9FA}\RP4\A0000325.exe PE_Patch.UPX: infected - 1 skipped

C:\System Volume Information\_restore{D34137C1-F216-4803-BF12-FAFE117CE9FA}\RP6\change.log Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped

C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped

C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped

C:\WINDOWS\Internet Logs\YOUR-8ABC512DA0.ldb Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\default Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\software Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\system Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\config\Windows_OneCare_Evt.evt Object is locked skipped

C:\WINDOWS\system32\drivers\fidbox.dat Object is locked skipped

C:\WINDOWS\system32\drivers\fidbox.idx Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\Temp\Perflib_Perfdata_4d8.dat Object is locked skipped

C:\WINDOWS\Temp\ZLT05c18.TMP Object is locked skipped

C:\WINDOWS\Temp\ZLT06f1f.TMP Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

HJthis log file:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 5:22:47 PM, on 21/03/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

C:\WINDOWS\system32\CTsvcCDA.EXE

c:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\WINDOWS\System32\snmp.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\wscntfy.exe

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\AGRSMMSG.exe

C:\HP\KBD\KBD.EXE

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\System32\svchost.exe

C:\PROGRA~1\SHOCKW~1.COM\PHOTOJ~1\data\product\xtras\mssysmgr.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SHOCKW~1.COM\PHOTOJ~1\data\product\xtras\mssysmgr.exe

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [spywareProMFC] C:\Program Files\SpywarePro\SpywarePro.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL

O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\HP_Owner\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\WINDOWS\system32\shdocvw.dll

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\WINDOWS\system32\shdocvw.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)

O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)

O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813

O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d...can_unicode.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay108.hotmail.msn.com/resources/MsnPUpld.cab

O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} -

O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab

O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab

O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://cid-1d98581977b668e4.spaces.live.co...ad/MsnPUpld.cab

O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} -

O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/Windows...ggPublisher.exe

O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/player/in...l/installer.exe

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--

End of file - 11122 bytes

Thank you once again for your prompt response....

Happy Easter by the way, hope you get lots and lots of choc eggs.

Miller

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Hi,

Happy Easter to you as well.

Please download ATF Cleaner by Atribune.

This program is for XP and Windows 2000 only

  • Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.

If you use Firefox browser

  • Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

  • Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

For Technical Support, double-click the e-mail address located at the bottom of each menu.

Next, please reboot your computer in Safe Mode by doing the following:

1) Restart your computer

2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.

3) Instead of Windows loading as normal, a menu should appear

4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

http://www.pchell.com/support/safemode.shtml

Go to the Start Menu, and click on "Control Panel". Choose "Add/Remove Programs" and remove any of the following that are listed:

InternetProgram

PlayMP3z

Next, please enable viewing of hidden files as follows:

1) Go to My Computer, and click on the "Tools" menu

2) Click "Folder options"

3) Select the "View" tab

4) Make sure "Show hidden files and folders" is selected

5) Make sure "Hide extensions for known file types" is unchecked

6) Make sure "Hide protected operating system files (recommended)" is unchecked

Next, please locate and delete the following files/folders (if present):

Files:

C:\Documents and Settings\HP_Owner\Shared\- presented by M0e - my hair looks feirce 29.wma

C:\Documents and Settings\HP_Owner\Shared\[Full] fusion fall with Bonus.zip/setup.exe

C:\Program Files\Mozilla Firefox\components\nsBrowserOpt.dll

Folders:

C:\Program Files\InternetProgram

C:\Program Files\PlayMP3z

Next reboot into normal mode, and run another Kaspersky Online Scan, and tell me if you are still having problems.

Danny

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Wednesday, March 26, 2008 1:30:05 PM

Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)

Kaspersky Online Scanner version: 5.0.98.0

Kaspersky Anti-Virus database last update: 25/03/2008

Kaspersky Anti-Virus database records: 663642

Scan Settings

Scan using the following antivirus database extended

Scan Archives true

Scan Mail Bases true

Scan Target My Computer

C:\

D:\

E:\

G:\

H:\

I:\

J:\

Scan Statistics

Total number of scanned objects 121858

Number of viruses found 2

Number of infected objects 2

Number of suspicious objects 0

Duration of the scan process 01:39:59

Infected Object Name Virus Name Last Action

C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\HP_Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\ntuser.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\HP_Owner\Shared\[LiveStream] my hair looks feirce 13.wma Infected: Trojan-Downloader.WMA.Wimad.d skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{D34137C1-F216-4803-BF12-FAFE117CE9FA}\RP1\A0000010.exe Infected: not-a-virus:AdWare.Win32.Agent.zk skipped

C:\System Volume Information\_restore{D34137C1-F216-4803-BF12-FAFE117CE9FA}\RP1\change.log Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped

C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped

C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped

C:\WINDOWS\Internet Logs\YOUR-8ABC512DA0.ldb Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\default Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\Internet.evt Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\software Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\system Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\config\Windows_OneCare_Evt.evt Object is locked skipped

C:\WINDOWS\system32\drivers\fidbox.dat Object is locked skipped

C:\WINDOWS\system32\drivers\fidbox.idx Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\Temp\Perflib_Perfdata_518.dat Object is locked skipped

C:\WINDOWS\Temp\ZLT050c5.TMP Object is locked skipped

C:\WINDOWS\Temp\ZLT07b48.TMP Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

D:\System Volume Information\_restore{D34137C1-F216-4803-BF12-FAFE117CE9FA}\RP1\change.log Object is locked skipped

Scan process completed.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 1:40:43 PM, on 26/03/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

C:\WINDOWS\system32\CTsvcCDA.EXE

c:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\WINDOWS\System32\snmp.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\wscntfy.exe

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\AGRSMMSG.exe

C:\HP\KBD\KBD.EXE

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\PROGRA~1\SHOCKW~1.COM\PHOTOJ~1\data\product\xtras\mssysmgr.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SHOCKW~1.COM\PHOTOJ~1\data\product\xtras\mssysmgr.exe

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [spywareProMFC] C:\Program Files\SpywarePro\SpywarePro.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL

O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\HP_Owner\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\WINDOWS\system32\shdocvw.dll

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\WINDOWS\system32\shdocvw.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)

O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)

O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813

O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d...can_unicode.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay108.hotmail.msn.com/resources/MsnPUpld.cab

O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} -

O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab

O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab

O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://cid-1d98581977b668e4.spaces.live.co...ad/MsnPUpld.cab

O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} -

O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/Windows...ggPublisher.exe

O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/player/in...l/installer.exe

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--

End of file - 11437 bytes

I rebooted and started my computer in safe mode and deleted the 1 file, which I believed that it is what you would have adviced me to do since this is very similar to what was deleted.

C:\Documents and Settings\HP_Owner\Shared\[LiveStream] my hair looks feirce 13.wma Infected: Trojan-Downloader.WMA.Wimad.d skipped

Then restarted the computer and run HJThis after the deletion of this file.

Basing on karpersky it detected 2 infected objects and 2 viruses, which 1 among 4 in total detections has been deleted. Do I still have a serious problem?

I know how much time you are spending in regards to my issue and it's deeply appreciated. Being so far away all I can do for now is thank you for what you have done and deeply appreciate your kindness and a huge thank you to this site as well....

Yours,

Miller

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We just have to delete one more file and we'll be done :)

Open HiJackThis. It should open to a "New users quickstart" menu

Click "Open the Misc Tools section"

Click "Delete a file on reboot..."

In the "Enter file to delete on reboot..." window, navigate to:

C:\Documents and Settings\HP_Owner\Shared\

And select the file

[LiveStream] my hair looks feirce 13.wma

Then click Open. After you click Open, HiJackThis will ask you if you want to restart your computer now. You do, so click Yes.

Then after you reboot, run another Kaspersky scan for me please.

Danny

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Hi Danny,

I have already deleted that file yesterday.

Anyways here is the new online scan result.

KASPERSKY ONLINE SCANNER REPORT

Thursday, March 27, 2008 3:29:58 PM

Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)

Kaspersky Online Scanner version: 5.0.98.0

Kaspersky Anti-Virus database last update: 27/03/2008

Kaspersky Anti-Virus database records: 665645

Scan Settings

Scan using the following antivirus database extended

Scan Archives true

Scan Mail Bases true

Scan Target My Computer

C:\

D:\

E:\

G:\

H:\

I:\

J:\

Scan Statistics

Total number of scanned objects 124443

Number of viruses found 1

Number of infected objects 1

Number of suspicious objects 0

Duration of the scan process 01:43:16

Infected Object Name Virus Name Last Action

C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\HP_Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\Local Settings\History\History.IE5\MSHist012008032720080328\index.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\ntuser.dat Object is locked skipped

C:\Documents and Settings\HP_Owner\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\HP_Owner\UserData\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{D34137C1-F216-4803-BF12-FAFE117CE9FA}\RP1\A0000010.exe Infected: not-a-virus:AdWare.Win32.Agent.zk skipped

C:\System Volume Information\_restore{D34137C1-F216-4803-BF12-FAFE117CE9FA}\RP1\change.log Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped

C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped

C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped

C:\WINDOWS\Internet Logs\YOUR-8ABC512DA0.ldb Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\default Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\Internet.evt Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\software Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\system Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\config\Windows_OneCare_Evt.evt Object is locked skipped

C:\WINDOWS\system32\drivers\fidbox.dat Object is locked skipped

C:\WINDOWS\system32\drivers\fidbox.idx Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\Temp\Perflib_Perfdata_518.dat Object is locked skipped

C:\WINDOWS\Temp\ZLT057ca.TMP Object is locked skipped

C:\WINDOWS\Temp\ZLT057ce.TMP Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

I hope that my computer is now OK eventhough it still has a detection of 1 virus and 1 infected object.

Take care and I hope this is not the end of our communication but also hoping the next topic is not so much about virus infections. You're welcome to dine at my restaurant anytime you are down under....

Yours,

Miller

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Hi,

Everything looks fine now :)

Take care and I hope this is not the end of our communication but also hoping the next topic is not so much about virus infections. You're welcome to dine at my restaurant anytime you are down under....

Haha I appreciate that.

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.

  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
  • CHECK the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.

Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files.

This is the only way to clean these files: (You will lose all previous restore points)

1. Turn off System Restore.

On the Desktop, right-click My Computer.

Click Properties.

Click the System Restore tab.

Check Turn off System Restore.

Click Apply, and then click OK.

2. Restart your computer.

3. Turn ON System Restore.

On the Desktop, right-click My Computer.

Click Properties.

Click the System Restore tab.

UN-Check Turn off System Restore.

Click Apply, and then click OK.

System Restore will now be active again.

After System Restore is turned back on, create a Restore Point:

Go to: 'Start > All Programs > Accessories > System Tools', and select System Restore.

In the System Restore Wizard, select: 'Create a restore point'.

Click: Next

Give a description to the new Restore Point. (Something like: Clean PC)

Click: Create

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*Also, to learn more about how to protect yourself while on the internet read this article by Tony Klein:

So how did I get infected in the first place?

This article includes important ways of how to keep safe, and has links to programs that you should download to keep spyware free!

Some programs that I recommend:

  • Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows
  • CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  • Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox, however Opera and SlimBrowsers are good as well.

If you wish to submit a complaint about malware, please click on the following image:

mwcsmall.gif

Finally, one of the main reasons for your infections is P2P programs, such as Limewire, or Kazaa. You downloaded a few infected files from there, probably thinking that they were clean. I do not encourage the use of P2P programs, because they go against the Besttchie.net Terms of Use and can easily infect you like that.

Have a good day and stay clean!

Danny :)

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