technow08

Incompatible Java

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I am running vista home premium (don't know what sp version but, is fairly new computer) and I have java se runtime environment 6. I use firefox alongside IE7 browsing the net and when i tried to access some sites firefox hung with this error: Product

Firefox

Problem

Stopped responding and was closed

Date

2/18/2008 2:43 PM

Status

Report Sent

Description

A problem caused this program to stop interacting with Windows.

Problem signature

Problem Event Name: AppHangB1

Application Name: firefox.exe

Application Version: 1.8.20080.20121

Application Timestamp: 47a4062e

Hang Signature: e788

Hang Type: 16900

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 1033

Additional Hang Signature 1: ce2c5a8f90a03e55f555c03da5b54d03

Additional Hang Signature 2: dbdf

Additional Hang Signature 3: ebdd820bc88bd1bde07b31cc55872f0f

Additional Hang Signature 4: e788

Additional Hang Signature 5: ce2c5a8f90a03e55f555c03da5b54d03

Additional Hang Signature 6: dbdf

Additional Hang Signature 7: ebdd820bc88bd1bde07b31cc55872f0f

Files that help describe the problem (some files may no longer be available)

Version.txt

AppCompat.txt

firefox.exe.hu.kdmp

firefox.exe.xml

Extra information about the problem

Bucket ID: 168196042

As per suggestings online, i attempted to update java but, i recieved this error from " problem reports and solutions" -

Product

Java Control Panel

Problem

Program compatibility problem

Date

2/18/2008 3:02 PM

Status

Report Sent

Description

Did this control panel work correctly?

Problem signature

Problem Event Name: PCA2

Problem Signature 01: javacpl.cpl

Problem Signature 02: 6.0.0.104

Problem Signature 03: Java Control Panel

Problem Signature 04: Java Platform SE 6

Problem Signature 05: Sun Microsystems, Inc.

Problem Signature 06: 9

Problem Signature 07: 202

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 1033

Extra information about the problem

Bucket ID: 11888714

Any suggestions?

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Yah....(sigh) Ever sense Fire Fox’s upgraded it had been having a few bugs. Sorry but I’m stumped (I did take the liberty to search some answers for you (but to be posting this up on a forum you most likely already did)

See...

http://kb.mozillazine.org/Java

Hope it helps :)

Edited by ThatGuyWithTheShirt

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I am running vista home premium (don't know what sp version but, is fairly new computer) and I have java se runtime environment 6. I use firefox alongside IE7 browsing the net and when i tried to access some sites firefox hung with this error: Product

Firefox

Problem

Stopped responding and was closed

Date

2/18/2008 2:43 PM

Status

Report Sent

Description

A problem caused this program to stop interacting with Windows.

Problem signature

Problem Event Name: AppHangB1

Application Name: firefox.exe

Application Version: 1.8.20080.20121

Application Timestamp: 47a4062e

Hang Signature: e788

Hang Type: 16900

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 1033

Additional Hang Signature 1: ce2c5a8f90a03e55f555c03da5b54d03

Additional Hang Signature 2: dbdf

Additional Hang Signature 3: ebdd820bc88bd1bde07b31cc55872f0f

Additional Hang Signature 4: e788

Additional Hang Signature 5: ce2c5a8f90a03e55f555c03da5b54d03

Additional Hang Signature 6: dbdf

Additional Hang Signature 7: ebdd820bc88bd1bde07b31cc55872f0f

Files that help describe the problem (some files may no longer be available)

Version.txt

AppCompat.txt

firefox.exe.hu.kdmp

firefox.exe.xml

Extra information about the problem

Bucket ID: 168196042

As per suggestings online, i attempted to update java but, i recieved this error from " problem reports and solutions" -

Product

Java Control Panel

Problem

Program compatibility problem

Date

2/18/2008 3:02 PM

Status

Report Sent

Description

Did this control panel work correctly?

Problem signature

Problem Event Name: PCA2

Problem Signature 01: javacpl.cpl

Problem Signature 02: 6.0.0.104

Problem Signature 03: Java Control Panel

Problem Signature 04: Java Platform SE 6

Problem Signature 05: Sun Microsystems, Inc.

Problem Signature 06: 9

Problem Signature 07: 202

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 1033

Extra information about the problem

Bucket ID: 11888714

Any suggestions?

In Firefox :Help => about Firefox

What version do you have? Current is 2.0.0.12

Just click Help=>check for updates and let it update

What version of Java Runtime Environment (control panel / java / about

Current version is 1.6.0_04-b12

Previous versions are full of security holes.

http://www.majorgeeks.com/Sun_Java_Runtime...ment_d4648.html

I recommend you uninstall all existing versions of Java Runtime Environment in control panel add/remove programs .

Then restart, download and install the new version and restart computer.

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Thanks for the info. I was using java version 1.6.0-oem however; it seems this version is incompatible with vista. All seems well at this point (knock on wood!)

Pete_C's advice was right on the money. Older versions of Java can also cause problems because Malware can exploit the holes. You should always keep your Java updated, and remove all older versions of the software.

Good Luck!!

Brian

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