I Need Help Figuring Out What To Delete


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Logfile of HijackThis v1.99.1

Scan saved at 11:15:08 PM, on 11/18/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\cisvc.exe

C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe

C:\PROGRA~1\McAfee\MSC\mclogsrv.exe

C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe

c:\program files\common files\mcafee\mna\mcnasvc.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

C:\PROGRA~1\McAfee\MSC\mcpromgr.exe

c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\PROGRA~1\McAfee\MSC\mctskshd.exe

C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\Program Files\SiteAdvisor\4456\SAService.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

C:\WINDOWS\Explorer.EXE

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\Program Files\Browser Mouse\mouse32a.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\SiteAdvisor\4456\SiteAdv.exe

C:\Program Files\Dell Support\DSAgnt.exe

C:\Program Files\Muiltmedia keyboard utility\1.1\KbdAp32A.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Common Files\AOL\1124402916\ee\aolsoftware.exe

c:\program files\common files\aol\1124402916\ee\aim6.exe

c:\program files\common files\aol\1124402916\ee\aolsoftware.exe

C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

C:\PROGRA~1\MOZILL~1\FIREFOX.EXE

C:\Documents and Settings\Justin Bucicchia\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://my.screenname.aol.com/_cqr/login/lo...OL%26lc%3aen-us

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://my.screenname.aol.com/_cqr/login/lo...OL%26lc%3aen-us

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll

R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\4456\SiteAdv.dll

O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll

O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptsn.dll

O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll

O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\4456\SiteAdv.dll

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"

O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser Mouse\mouse32a.exe

O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Muiltmedia keyboard utility\1.1\MMKEYBD.EXE

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [siteAdvisor] C:\Program Files\SiteAdvisor\4456\SiteAdv.exe

O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet

O4 - Global Startup: Digital Line Detect.lnk = ?

O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm

O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html

O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZBzeb032YYUS_ZN

O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm

O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll

O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)

O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://www.shockwave.com/content/luxor/sis/mjolauncher.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/...tiveXPlugin.cab

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab

O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m...,26/mcgdmgr.cab

O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\4456\SiteAdv.dll

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll

O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe

O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe

O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe

O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Task Scheduler (mctskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe

O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: Intel NCS NetService (NetSvc) - IntelĀ® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\4456\SAService.exe

O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

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Please download ATF Cleaner by Atribune.

This program is for XP and Windows 2000 only

  • Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.

If you use Firefox browser

  • Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

  • Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

For Technical Support, double-click the e-mail address located at the bottom of each menu.

Please go HERE to run Panda's ActiveScan

  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

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Incident Status Location

Potentially unwanted tool:application/myway Not disinfected c:\program files\MyWay

Adware:adware/mediatickets Not disinfected Windows Registry

Potentially unwanted tool:application/altnet Not disinfected hkey_local_machine\software\microsoft\windows\currentversion\app management\arpcache\AltnetDM

Adware:adware/savenow Not disinfected Windows Registry

Adware:adware/blazefind Not disinfected Windows Registry

Potentially unwanted tool:application/mywebsearch Not disinfected HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44cf-8957-5838F569A31D}

Spyware:spyware/new.net Not disinfected Windows Registry

Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.ads.pointroll.com/]

Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.tribalfusion.com/]

Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.atdmt.com/]

Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.casalemedia.com/]

Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.doubleclick.net/]

Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[ad.yieldmanager.com/]

Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.trafficmp.com/]

Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.advertising.com/]

Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.realmedia.com/]

Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.mediaplex.com/]

Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.statcounter.com/]

Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.fastclick.net/]

Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.zedo.com/]

Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.atwola.com/]

Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.2o7.net/]

Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.as-us.falkag.net/]

Spyware:Cookie/Coremetrics Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[data.coremetrics.com/]

Spyware:Cookie/Tradedoubler Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.tradedoubler.com/]

Spyware:Cookie/Bluestreak Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.bluestreak.com/]

Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.questionmarket.com/]

Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.adrevolver.com/]

Spyware:Cookie/Adtech Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.adtech.de/]

Spyware:Cookie/Maxserving Not disinfected C:\Documents and Settings\Justin Bucicchia\Application Data\Mozilla\Firefox\Profiles\xs5zpyh9.default\cookies.txt[.maxserving.com/]

Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Justin Bucicchia\Cookies\justin bucicchia@doubleclick[1].txt

Adware:Adware/SaveNow Not disinfected C:\Program Files\filesubmit\tcf1095.zip\Ezthemes_WhenUSaveNow_InstallerInst.exe

Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MSN Messenger\riched20.dll

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First download AVG Anti-Spyware from HERE and save that file to your desktop.

This is a 30 day trial of the program

  1. Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
  2. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
  3. On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.

[*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.

[*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine".

[*]Under "Reports"

  • Select "Automatically generate report after every scan"
  • Un-Select "Only if threats were found"

Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.

  1. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
    IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
  2. Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
  3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  4. AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  5. If you have any infections you will prompted, then select "Apply all actions"
  6. Next select the "Reports" icon at the top.
  7. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  8. Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.

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