kelijosaphine123

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About kelijosaphine123

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  1. the 2 logs for FRST are attached. Easier to read if they are just posted !! Posted by flashh4 Additional scan result of Farbar Recovery Scan Tool (x64) Version: 10-07-2014 Ran by Derek at 2014-07-10 14:53:03 Running from C:\Users\Derek\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\2UY39KLT Boot Mode: Normal ========================================================== ==================== Security Center ======================== AV: AVG AntiVirus Free Edition 2014 (Enabled - Up to date) {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9} AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: AVG AntiVirus Free Edition 2014 (Enabled - Up to date) {B5F5C120-2089-702E-0001-553BB0D5A664} ==================== Installed Programs ====================== Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated) Adobe AIR (x32 Version: 3.1.0.4880 - Adobe Systems Incorporated) Hidden Adobe Reader X (10.1.10) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.10 - Adobe Systems Incorporated) Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.3.133 - Adobe Systems, Inc.) AMD APP SDK Runtime (Version: 10.0.851.4 - Advanced Micro Devices Inc.) Hidden AMD Catalyst Install Manager (HKLM\...\{9F39CB40-487E-C076-C71D-1C5F28AD0919}) (Version: 3.0.859.0 - Advanced Micro Devices, Inc.) AMD Media Foundation Decoders (Version: 1.0.70306.1148 - Advanced Micro Devices, Inc.) Hidden AMD Steady Video Plug-In (Version: 2.03.0000 - AMD) Hidden AMD VISION Engine Control Center (x32 Version: 2012.0306.1131.20440 - Advanced Micro Devices, Inc.) Hidden AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4716 - AVG Technologies) AVG 2014 (Version: 14.0.3986 - AVG Technologies) Hidden AVG 2014 (Version: 14.0.4716 - AVG Technologies) Hidden Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version: - ) Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version: - ) Canon Inkjet Printer/Scanner/Fax Extended Survey Program (HKLM-x32\...\CANONIJPLM100) (Version: - ) Canon MG2100 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG2100_series) (Version: - ) Canon MG2100 series User Registration (HKLM-x32\...\Canon MG2100 series User Registration) (Version: - ) Canon MP Navigator EX 5.0 (HKLM-x32\...\MP Navigator EX 5.0) (Version: - ) Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: - ) Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version: - ) Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden Catalyst Control Center Graphics Previews Common (x32 Version: 2012.0306.1131.20440 - Advanced Micro Devices, Inc.) Hidden Catalyst Control Center InstallProxy (x32 Version: 2012.0306.1131.20440 - Advanced Micro Devices, Inc.) Hidden Catalyst Control Center Localization All (x32 Version: 2012.0306.1131.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Chinese Standard (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Chinese Traditional (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Czech (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Danish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Dutch (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help English (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Finnish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help French (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help German (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Greek (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Hungarian (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Italian (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Japanese (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Korean (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Norwegian (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Polish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Portuguese (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Russian (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Spanish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Swedish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Thai (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden CCC Help Turkish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden ccc-utility64 (Version: 2012.0306.1131.20440 - Advanced Micro Devices, Inc.) Hidden D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden Google Chrome (HKLM-x32\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.) Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden GoZone iSync (HKLM-x32\...\GoZone iSync) (Version: 2.0.1 - Virgin HealthMiles) Java 7 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.250 - Oracle) Java Auto Updater (x32 Version: 2.1.9.5 - Sun Microsystems, Inc.) Hidden Java 6 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216025FF}) (Version: 6.0.250 - Oracle) Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation) Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft) Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version: - Microsoft) Hidden Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation) Microsoft Office Enterprise 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation) Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version: - Microsoft) Hidden Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation) MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden PCSpeedBoost 1.0.5 (HKLM-x32\...\PCSpeedBoost) (Version: 1.0.5 - Boost Software Inc.) PDF Creator (HKLM\...\PDF Creator) (Version: - ) PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation) PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation) Produtools Manuals 2.1 E1 Toolbar (HKLM-x32\...\Produtools_Manuals_2.1_E1 Toolbar) (Version: 6.9.0.16 - Produtools Manuals 2.1 E1) <==== ATTENTION Rapport (x32 Version: 3.5.1307.93 - Trusteer) Hidden Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.48.823.2011 - Realtek) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6577 - Realtek Semiconductor Corp.) Realtek USB 2.0 Reader Driver (HKLM-x32\...\{62BBB2F0-E220-4821-A564-730807D2C34D}) (Version: 6.1.7601.39013 - Realtek Semiconductor Corp.) Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0016 - REALTEK Semiconductor Corp.) SavingsBull (x32 Version: 1.0.0.0 - SavingsBull) Hidden <==== ATTENTION SavingsbullFilter (Version: 1.0.0.0 - SavingsBull Filter) Hidden <==== ATTENTION Skype Click to Call (HKLM-x32\...\{BB285C9F-C821-4770-8970-56C4AB52C87E}) (Version: 7.1.15383.6004 - Microsoft Corporation) Skypeâ„¢ 6.14 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.14.104 - Skype Technologies S.A.) swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.39.0 - Synaptics Incorporated) TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.2 - TOSHIBA) TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.2.3.1 - TOSHIBA CORPORATION) TOSHIBA Audio Enhancement (HKLM\...\{F2DE0088-CF05-4DAB-AC4D-9D2C4D657456}) (Version: 1.0.2.8 - TOSHIBA Corporation) Toshiba Book Place (HKLM-x32\...\{C31337DE-0CDC-45A9-9A32-F099AC78D557}) (Version: 3.0.9490 - K-NFB Reading Technology, Inc.) TOSHIBA eco Utility (HKLM\...\{C9C56642-9AAB-4267-9454-36FF1CC59168}) (Version: 1.3.11.64 - TOSHIBA Corporation) TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.18.64 - TOSHIBA Corporation) TOSHIBA Face Recognition (Version: 3.1.18.64 - TOSHIBA Corporation) Hidden TOSHIBA Hardware Setup (HKLM-x32\...\{97965331-BC5D-4D9F-B6DF-5C0A123E4AE0}) (Version: 2.1.0.10 - TOSHIBA Corporation) TOSHIBA HDD/SSD Alert (HKLM\...\{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.12 - TOSHIBA Corporation) Toshiba Laptop Checkup (HKLM-x32\...\NortonPCCheckup) (Version: 2.0.17.38 - Symantec Corporation) TOSHIBA Media Controller (HKLM-x32\...\{C7A4F26F-F9B0-41B2-8659-99181108CDE3}) (Version: 1.0.87.5 - TOSHIBA CORPORATION) TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.7.7 - TOSHIBA CORPORATION) TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.7.15.64 - TOSHIBA Corporation) TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.4 - TOSHIBA) TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.7.52020010 - TOSHIBA CORPORATION) TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.21.64 - TOSHIBA Corporation) TOSHIBA ReelTime (Version: 1.7.21.64 - TOSHIBA Corporation) Hidden Toshiba Security Dashboard (HKLM-x32\...\ToshibaSD) (Version: 1.0.0.48 - Symantec Corporation) TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.13 - TOSHIBA) TOSHIBA Supervisor Password (HKLM-x32\...\{0AF17224-CF88-40B8-BB1A-D179369847B4}) (Version: 2.1.0.5 - TOSHIBA Corporation) TOSHIBA User's Guide (HKLM-x32\...\{3384E1D9-3F18-4A98-8655-180FEF0DFC02}) (Version: 1.00.02 - TOSHIBA) TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.6.0025.640205 - TOSHIBA Corporation) TOSHIBA Value Added Package (Version: 1.6.0025.640205 - TOSHIBA Corporation) Hidden TOSHIBA Value Added Package (x32 Version: 1.6.0025.640205 - TOSHIBA Corporation) Hidden TOSHIBA Web Camera Application (HKLM-x32\...\InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}) (Version: 2.0.3.33 - TOSHIBA Corporation) TOSHIBA Web Camera Application (x32 Version: 2.0.3.33 - TOSHIBA Corporation) Hidden TOSHIBARegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.9 - TOSHIBA) Trusteer Endpoint Protection (HKLM-x32\...\Rapport_msi) (Version: 3.5.1307.93 - Trusteer) Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft) Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version: - Microsoft) Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version: - Microsoft) Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version: - Microsoft) Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version: - Microsoft) Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version: - Microsoft) Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version: - Microsoft) Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version: - Microsoft) Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version: - Microsoft) Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version: - Microsoft) Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version: - Microsoft) Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version: - Microsoft) Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version: - Microsoft) Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2883030) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{F5DCAB53-C2FD-4E5A-8C83-0F37485E5E89}) (Version: - Microsoft) Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version: - Microsoft) Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version: - Microsoft) Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version: - Microsoft) Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version: - Microsoft) Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies) Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies) Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.) Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation) Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Language Selector (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation) Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden ==================== Restore Points ========================= 13-05-2014 13:56:56 Configured TOSHIBA Bulletin Board 13-05-2014 14:33:51 Removed TOSHIBA Disc Creator. 13-05-2014 14:36:52 Removed Toshiba Online Backup 13-05-2014 14:40:42 Removed Rapport 16-05-2014 00:19:21 Installed Rapport 19-05-2014 02:42:40 Windows Update 21-05-2014 05:44:27 Windows Update 12-06-2014 19:20:33 Installed Rapport 13-06-2014 01:31:34 Windows Update 30-06-2014 19:37:25 Installed Rapport 10-07-2014 16:16:11 Windows Update ==================== Hosts content: ========================== 2009-07-13 20:34 - 2014-04-11 12:33 - 00000867 ____A C:\windows\system32\Drivers\etc\hosts 127.0.0.1 d3oxij66pru1i3.cloudfront.net ==================== Scheduled Tasks (whitelisted) ============= Task: {04E99CF7-590E-42AE-B2D8-F8270A224BBB} - \AdobeFlashPlayerUpdate 2 No Task File <==== ATTENTION Task: {0BCA805D-62E1-40B6-A399-354137784871} - System32\Tasks\PCSB_Derek_PCSpeedBoost_RS_WeeklyTask => C:\Program Files (x86)\PC SpeedBoost\PCSpeedBoost.exe [2014-07-03] () Task: {2554C763-A3FE-41EF-93EE-BA9888F1583A} - System32\Tasks\PCSB_Derek_PCSpeedBoost_RS_DailyTask => C:\Program Files (x86)\PC SpeedBoost\PCSpeedBoost.exe [2014-07-03] () Task: {28A7CB93-BB07-43A3-A031-5BBD7020E155} - System32\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv => C:\windows\TEMP\{8A362EF7-0538-4A88-BBD4-DA9CBF3085E5}.exe Task: {2E81B3A9-00B2-4809-9B1D-565656FCF4CC} - System32\Tasks\{6D4ADAC6-48F1-42DE-A165-87E8E0EA5552} => Iexplore.exe http://ui.skype.com/ui/0/6.14.60.104/en/go/help.faq.installer?LastError=1618 Task: {3C09BB1B-7DE3-4333-BE52-394560592423} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-05-02] (Google Inc.) Task: {3E35ABA9-8AE6-4F80-A3E5-BE918EDCF35F} - System32\Tasks\{6316A258-6260-4A64-9EC4-1C79C2A1E79F} => Iexplore.exe http://ui.skype.com/ui/0/6.14.60.104/en/go/help.faq.installer?LastError=1618 Task: {4AFEF247-EBC5-4A4D-97E7-5564296EA555} - System32\Tasks\AVG-Secure-Search-Update_JUNE2013_HP_rmv => C:\windows\TEMP\{144C7C95-78C3-41D0-926A-FA3C87DA727E}.exe Task: {5388261B-00A5-4EB5-969E-5C8C23B80BEC} - System32\Tasks\DSite => C:\Users\Derek\AppData\Roaming\DSite\UPDATE~1\UPDATE~1.EXE <==== ATTENTION Task: {741565B6-4656-467C-AD7E-6BFBED41F055} - System32\Tasks\PCSB_Derek_PCSpeedBoost_LG_DailyTask => C:\Program Files (x86)\PC SpeedBoost\PCSpeedBoost.exe [2014-07-03] () Task: {7875375C-C822-4379-ADE9-D7697E941659} - System32\Tasks\PCSB_Derek_PCSpeedBoost_LogonTask => C:\Program Files (x86)\PC SpeedBoost\PCSpeedBoost.exe [2014-07-03] () Task: {83D1C731-5F68-42A1-8A35-5FEB8F6CEF77} - \AdobeFlashPlayerUpdate No Task File <==== ATTENTION Task: {92B72540-0EDA-4514-AA8E-C28A996EA702} - System32\Tasks\EPUpdater => C:\Users\Derek\AppData\Roaming\BABSOL~1\Shared\BabMaint.exe <==== ATTENTION Task: {DD5C469D-61B6-4459-9F8B-EE9B585D0FDE} - System32\Tasks\BitGuard => Sc.exe start BitGuard <==== ATTENTION Task: {E0E51AA4-8FD0-488D-A819-CDD3FF7AEE62} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-05-02] (Google Inc.) Task: {EA0A97DC-A844-4ECD-B43D-773E437C4780} - System32\Tasks\{7F4743AD-9A58-449F-B46E-1875AAFC3A82} => Iexplore.exe http://ui.skype.com/ui/0/6.14.60.104/en/go/help.faq.installer?LastError=1618 Task: {F49A2418-FF0F-4DDA-9B71-897FE9834FCA} - System32\Tasks\Norton Anti-Theft\Norton Error Processor => C:\Program Files (x86)\Norton Anti-Theft\Engine\1.2.0.29\SymErr.exe Task: {F70DFB60-007E-4A88-A79E-5A73D53E3586} - System32\Tasks\Norton Anti-Theft\Norton Error Analyzer => C:\Program Files (x86)\Norton Anti-Theft\Engine\1.2.0.29\SymErr.exe Task: C:\windows\Tasks\AVG-Secure-Search-Update_JUNE2013_HP_rmv.job => C:\windows\TEMP\{144C7C95-78C3-41D0-926A-FA3C87DA727E}.exe Task: C:\windows\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job => C:\windows\TEMP\{8A362EF7-0538-4A88-BBD4-DA9CBF3085E5}.exe Task: C:\windows\Tasks\DSite.job => C:\Users\Derek\AppData\Roaming\DSite\UPDATE~1\UPDATE~1.EXE <==== ATTENTION Task: C:\windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe ==================== Loaded Modules (whitelisted) ============= 2013-07-24 14:04 - 2011-10-04 22:43 - 00087552 _____ () C:\windows\System32\custmon64i.dll 2012-09-08 15:47 - 2011-02-07 10:56 - 00138192 _____ () C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE 2014-02-12 15:16 - 2014-02-12 15:16 - 00210432 _____ () c:\Program Files\SavingsbullFilter\SavingsbullFilterService64.exe 2014-02-02 12:26 - 2014-02-02 12:26 - 00317952 _____ () c:\Program Files\SavingsbullFilter\ProtocolFilters.dll 2013-11-19 01:42 - 2013-11-19 01:42 - 00110080 _____ () c:\Program Files\SavingsbullFilter\nfapi.dll 2012-03-02 17:08 - 2012-03-02 17:08 - 00595840 _____ () C:\Program Files\Toshiba\Power Saver\TPwrMain.exe 2010-12-15 16:19 - 2010-12-15 16:19 - 00124320 _____ () C:\Program Files\Toshiba\TECO\MUIHelp.dll 2011-02-14 07:55 - 2011-02-14 07:55 - 00043520 ____R () C:\Program Files\HTC\ModeSelection\VMMModeSelection.exe 2012-03-06 13:25 - 2012-03-06 13:25 - 00369152 _____ () C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLI.Aspect.CrossDisplay.Graphics.Dashboard.dll 2012-02-03 14:33 - 2012-02-03 14:33 - 00016384 _____ () C:\Program Files (x86)\ATI Technologies\ATI.ACE\Branding\Branding.dll 2012-02-24 15:35 - 2012-02-24 15:35 - 00079784 _____ () C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosIPCWraper.dll 2013-11-15 11:35 - 2014-06-30 13:48 - 01404120 _____ () C:\ProgramData\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportMS.dll 2014-03-23 17:04 - 2014-03-23 17:04 - 00557056 _____ () C:\Program Files (x86)\Trusteer\Rapport\bin\js32.dll ==================== Alternate Data Streams (whitelisted) ========= AlternateDataStreams: C:\ProgramData\TEMP:D1B5B4F1 ==================== Safe Mode (whitelisted) =================== ==================== EXE Association (whitelisted) ============= ==================== MSCONFIG/TASK MANAGER disabled items ========= MSCONFIG\startupreg: BrowserSafeguard => "C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe" MSCONFIG\startupreg: GrooveMonitor => "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" MSCONFIG\startupreg: NortonOnlineBackupReminder => "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED MSCONFIG\startupreg: TCrdMain => %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe MSCONFIG\startupreg: ToshibaServiceStation => "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60 MSCONFIG\startupreg: TosReelTimeMonitor => %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe MSCONFIG\startupreg: TosWaitSrv => %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exe MSCONFIG\startupreg: vProt => "C:\Program Files (x86)\AVG Secure Search\vprot.exe" ==================== Faulty Device Manager Devices ============= Name: Teredo Tunneling Pseudo-Interface Description: Microsoft Teredo Tunneling Adapter Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Manufacturer: Microsoft Service: tunnel Problem: : This device cannot start. (Code10) Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device. On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard. ==================== Event log errors: ========================= Application errors: ================== Error: (07/10/2014 01:53:12 PM) (Source: Application Hang) (EventID: 1002) (User: ) Description: The program IEXPLORE.EXE version 11.0.9600.17126 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 1530 Start Time: 01cf9c77fc175043 Termination Time: 124 Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE Report Id: Error: (07/10/2014 01:51:13 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3011) (User: NT AUTHORITY) Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code. Error: (07/10/2014 01:51:13 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3012) (User: NT AUTHORITY) Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section. Error: (07/10/2014 01:45:12 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (07/10/2014 10:30:49 AM) (Source: Windows Search Service) (EventID: 3007) (User: ) Description: Performance monitoring cannot be initialized for the gatherer object, because the counters are not loaded or the shared memory object cannot be opened. This only affects availability of the perfmon counters. Restart the computer. Context: Application, SystemIndex Catalog Error: (07/09/2014 10:03:12 PM) (Source: Application Hang) (EventID: 1002) (User: ) Description: The program IEXPLORE.EXE version 11.0.9600.17126 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: f40 Start Time: 01cf9bf39720f370 Termination Time: 0 Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE Report Id: Error: (07/09/2014 09:53:50 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17126, time stamp: 0x53882e30 Faulting module name: MSHTML.dll, version: 11.0.9600.17126, time stamp: 0x53884c7d Exception code: 0xc0000005 Fault offset: 0x002dc713 Faulting process id: 0x15f4 Faulting application start time: 0xIEXPLORE.EXE0 Faulting application path: IEXPLORE.EXE1 Faulting module path: IEXPLORE.EXE2 Report Id: IEXPLORE.EXE3 Error: (07/09/2014 09:28:44 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3011) (User: NT AUTHORITY) Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code. Error: (07/09/2014 09:28:44 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3012) (User: NT AUTHORITY) Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section. Error: (07/09/2014 09:23:11 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 System errors: ============= Error: (07/10/2014 02:40:41 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY) Description: The following fatal alert was generated: 40. The internal error state is 107. Error: (07/10/2014 02:40:41 PM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY) Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed. Error: (07/10/2014 02:40:41 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY) Description: The following fatal alert was generated: 40. The internal error state is 107. Error: (07/10/2014 02:40:41 PM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY) Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed. Error: (07/10/2014 02:40:40 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY) Description: The following fatal alert was generated: 40. The internal error state is 107. Error: (07/10/2014 02:40:40 PM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY) Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed. Error: (07/10/2014 02:40:40 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY) Description: The following fatal alert was generated: 40. The internal error state is 107. Error: (07/10/2014 02:40:40 PM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY) Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed. Error: (07/06/2014 08:30:22 PM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service. Error: (07/05/2014 08:27:37 PM) (Source: Service Control Manager) (EventID: 7024) (User: ) Description: The AVGIDSAgent service terminated with service-specific error %%-536753635. Microsoft Office Sessions: ========================= ==================== Memory info =========================== Percentage of memory in use: 77% Total physical RAM: 1633.33 MB Available physical RAM: 373.06 MB Total Pagefile: 3266.66 MB Available Pagefile: 1407.02 MB Total Virtual: 8192 MB Available Virtual: 8191.85 MB ==================== Drives ================================ Drive c: (TI106412W0C) (Fixed) (Total:283.29 GB) (Free:231.26 GB) NTFS ==>[system with boot components (obtained from reading drive)] ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 298 GB) (Disk ID: 17DF695F) Partition 1: (Active) - (Size=1 GB) - (Type=27) Partition 2: (Not Active) - (Size=283 GB) - (Type=07 NTFS) Partition 3: (Not Active) - (Size=13 GB) - (Type=17) ==================== End Of Log ============================ Addition 1.txt
  2. My computer is running very slowly. It takes forever for anything to open up and actually work. Also, every time I click anywhere on a webpage, I get a pop-up window. Please help me.