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About Suz

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  1. Yes, I agree. I appreciate your help, though! Some things seem to be running better....until they get "hung up." Thanks again!
  2. Thanks for all your help. I did finally figure out a way to get Adobe reader installed. I had to go to a different place on the Adobe website. My computer is still having problems, so I think there is something more wrong with it than you can help me with. My Firefox keeps stopping and saying "not responding" and so does my Microsoft Word, especially when I am trying to save a document. I also get the "not responding" message on other things when I am trying to open them up. Unfortunately, I am afraid that all the cleaning that we did didn't solve my problem. I don't know if programs are "fighting" with one another or what.
  3. Adobe AIR is listed in the uninstall/control panel, and says it was installed today. So it must have been installed with the Adobe Flash. Adobe Reader is not listed anywhere
  4. Hello again! Adobe reader is not listed in the programs. The only one other than Adobe Flash is something called Adobe AIR. I don't know what that is.
  5. I finally got the flash player to install, but still not able to get reader
  6. I tried installing the Adobe reader and flash after turning off my anti-virus, and it still didn't work. After I ran JavaRa, it said no logfile exists. I had already installed the most recent Java...which is version 7 update 60... I am still having the same issue
  7. I Pm'd you on facebook, but I thought I would post here as well. I can't get the Adobe programs to download to my computer. I downloaded the installers, and when I double click on them the box pops up that asks me if I want to "Run" them. I click on "run" and then nothing happens. This is the same problem my computer has been having. These programs wouldn't update, which is why they were outdated. Any suggestions?
  8. Results of screen317's Security Check version 0.99.85 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 11 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Trend Micro Titanium 2012 Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` Java 7 Update 55 Java version out of Date! Adobe Flash Player Flash Player out of Date! Adobe Reader 10.1.10 Adobe Reader out of Date! Mozilla Firefox (30.0) ````````Process Check: objlist.exe by Laurent```````` Trend Micro AMSP coreServiceShell.exe Trend Micro UniClient UiFrmWrk uiWatchDog.exe Trend Micro UniClient UiFrmWrk uiSeAgnt.exe Trend Micro AMSP coreFrameworkHost.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 0% ````````````````````End of Log``````````````````````
  9. I did the OTL fix. In the text document that you posted, there was another thing you wanted me to download and run, but it wasn't inlcuded in your other post. Only the OTL fix was posted there. Can you post the other one here again? Thanks!
  10. Here is the log from the first time I ran the OTL fix: All processes killed Error: Unable to interpret < > in the current context! OTL by OldTimer - Version log created on 06192014_100143 Files\Folders moved on Reboot... C:\Users\Suzie\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully. C:\Users\Suzie\AppData\Local\Temp\Suz.rtf moved successfully. C:\Users\Suzie\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{8D90AB6D-7780-42C6-B4D7-EF728DACBC8A}.tmp moved successfully. C:\Users\Suzie\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{975DFFF3-A859-4AFD-8B73-B20D0A13D803}.tmp moved successfully. C:\Users\Suzie\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully. File move failed. C:\Windows\temp\logishrd\LVPrcInj01.dll scheduled to be moved on reboot. File move failed. C:\Windows\temp\logishrd\LVPrcInj02.dll scheduled to be moved on reboot. File move failed. C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat scheduled to be moved on reboot. PendingFileRenameOperations files... Registry entries deleted on Reboot...
  11. It is still not letting me paste, so I am putting it as a quote again. THis was my second attempt. The first time I used the text file you posted, so I didn't have the code just right. I will post the First attempt log next. > in the current context!
  12. Any ideas when it will be fixed?
  13. I hope this works! OTL.Txt