therock247uk

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Everything posted by therock247uk

  1. Delete the files. (if present) C:\Documents and Settings\Colin\Desktop\Carl\Desktop\Install-Animated-Emoticons.exe C:\Documents and Settings\Colin\Desktop\windowscleanersetup.exe Then post a new Hijackthis log here in a reply.
  2. Please download ATF Cleaner by Atribune. This program is for XP and Windows 2000 only Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. If you use Firefox browser Click Firefox at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. If you use Opera browser Click Opera at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. Click Exit on the Main menu to close the program. For Technical Support, double-click the e-mail address located at the bottom of each menu. Please go HERE to run Panda's ActiveScan Once you are on the Panda site click the Scan your PC button A new window will open...click the Check Now button Enter your Country Enter your State/Province Enter your e-mail address and click send Select either Home User or Company Click the big Scan Now button If it wants to install an ActiveX component allow it It will start downloading the files it requires for the scan (Note: It may take a couple of minutes) When download is complete, click on My Computer to start the scan When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report
  3. First download AVG Anti-Spyware from HERE and save that file to your desktop. This is a 30 day trial of the program Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files. On the main screen select the icon "Update" then select the "Update now" link.Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed. [*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab. [*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine". [*]Under "Reports" Select "Automatically generate report after every scan" Un-Select "Only if threats were found" Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter. IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess: Lauch AVG Anti-Spyware by double-clicking the icon on your desktop. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan". AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time. Once the scan is complete do the following: If you have any infections you will prompted, then select "Apply all actions" Next select the "Reports" icon at the top. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important). Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.
  4. Please do an online scan with Kaspersky WebScanner Click on Kaspersky Online Scanner You will be promted to install an ActiveX component from Kaspersky, Click Yes. The program will launch and then begin downloading the latest definition files: Once the files have been downloaded click on NEXT Now click on Scan Settings In the scan settings make that the following are selected:Scan using the following Anti-Virus database: Extended (if available otherwise Standard) Scan Options: Scan Archives Scan Mail Bases [*]Click OK [*]Now under select a target to scan: Select My Computer [*]This will program will start and scan your system. [*]The scan will take a while so be patient and let it run. [*]Once the scan is complete it will display if your system has been infected. Now click on the Save as Text button: [*]Save the file to your desktop. [*]Copy and paste that information in your next post.
  5. Can you login as Administrator then try?
  6. Please download ATF Cleaner by Atribune. This program is for XP and Windows 2000 only Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. If you use Firefox browser Click Firefox at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. If you use Opera browser Click Opera at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. Click Exit on the Main menu to close the program. For Technical Support, double-click the e-mail address located at the bottom of each menu. Please go HERE to run Panda's ActiveScan Once you are on the Panda site click the Scan your PC button A new window will open...click the Check Now button Enter your Country Enter your State/Province Enter your e-mail address and click send Select either Home User or Company Click the big Scan Now button If it wants to install an ActiveX component allow it It will start downloading the files it requires for the scan (Note: It may take a couple of minutes) When download is complete, click on My Computer to start the scan When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report
  7. First download AVG Anti-Spyware from HERE and save that file to your desktop. This is a 30 day trial of the program Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files. On the main screen select the icon "Update" then select the "Update now" link.Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed. [*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab. [*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine". [*]Under "Reports" Select "Automatically generate report after every scan" Un-Select "Only if threats were found" Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter. IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess: Lauch AVG Anti-Spyware by double-clicking the icon on your desktop. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan". AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time. Once the scan is complete do the following: If you have any infections you will prompted, then select "Apply all actions" Next select the "Reports" icon at the top. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important). Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.
  8. First download AVG Anti-Spyware from HERE and save that file to your desktop. This is a 30 day trial of the program Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files. On the main screen select the icon "Update" then select the "Update now" link.Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed. [*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab. [*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine". [*]Under "Reports" Select "Automatically generate report after every scan" Un-Select "Only if threats were found" Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter. IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess: Lauch AVG Anti-Spyware by double-clicking the icon on your desktop. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan". AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time. Once the scan is complete do the following: If you have any infections you will prompted, then select "Apply all actions" Next select the "Reports" icon at the top. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important). Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.
  9. Please download Qoofix by RubbeR DuckY from http://www.malwarebytes.org/Qoofix.zip Unzip all files to a convenient location such as C:\Qoofix. Go to the folder you unzipped all files and run Qoofix.exe. Click Begin Removal and wait for the scan to finish. If an infection has been found, select yes to restart your computer. Finally post a new Hijack This log and the contents of the Qoofix logfile.
  10. Ok post a new Hijackthis log here in a reply.
  11. Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications: Detect and Remove Programs: How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware. How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware. Prevention Programs: Spywareblaster <= SpywareBlaster will prevent spyware from being installed. Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts. IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer Google Toolbar <= Get the free google toolbar to help stop pop up windows. I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis. Other necessary Programs: AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have. Firewall<= A firewall is definatley a must have. Three good free versions are Kerio, Sygate and ZoneLabs.
  12. Open HijackThis, click Config, click Misc Tools Click "Open Uninstall Manager" Click "Save List" (generates uninstall_list.txt) Click Save, copy and paste the results in your next post.
  13. First download AVG Anti-Spyware from HERE and save that file to your desktop. This is a 30 day trial of the program Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files. On the main screen select the icon "Update" then select the "Update now" link.Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed. [*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab. [*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine". [*]Under "Reports" Select "Automatically generate report after every scan" Un-Select "Only if threats were found" Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly. 2. Please download Brute Force Uninstaller to your desktop. Right click the BFU folder on your desktop, and choose Extract All Click "Next" In the box to choose where to extract the files to, Click "Browse" Click on the + sign next to "My Computer" Click on "Local Disk (C:) or whatever your primary drive is Click "Make New Folder" Type in BFU Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish". 3. RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcra PLUS Remover. Save it in the same folder you made earlier (c:\BFU). Do not do anything with these yet! Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping F8 until a menu appears. Highlight Safe Mode and hit enter. 4. Once in Safe Mode, Open AVG Anti-Spyware: Lauch AVG Anti-Spyware by double-clicking the icon on your desktop. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan". AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time. Once the scan is complete do the following: If you have any infections you will prompted, then select "Apply all actions" Next select the "Reports" icon at the top. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important). Close AVG Anti-Spyware 5. Then, please go to Start > My Computer and navigate to the C:\BFU folder. Start the Brute Force Uninstaller by doubleclicking BFU.exe Behind the scriptline to execute field click the folder icon and select alcanshorty.bfu Press Execute and let the program do it?s job. (You ought to see a progress bar if you did this correctly.) Wait for the complete script execution box to pop up and press OK. Press exit to terminate the BFU program. Reboot into normal windows and post the contents of AVG Anti-Spyware text report that you saved and a new HiJackThis log.
  14. Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.
  15. You may want to print out these instructions for reference, since you will have to restart your computer during the fix. Please download FixWareout from one of these sites: http://downloads.subratam.org/Fixwareout.exe http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish. The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal. Once the desktop loads please post the text that will open (report.txt) and a new Hijackthis log.
  16. Your log is clean. Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications: Detect and Remove Programs: How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware. How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware. Prevention Programs: Spywareblaster <= SpywareBlaster will prevent spyware from being installed. Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts. IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer Google Toolbar <= Get the free google toolbar to help stop pop up windows. I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis. Other necessary Programs: AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have. Firewall<= A firewall is definatley a must have. Three good free versions are Kerio, Sygate and ZoneLabs.
  17. Open Hijackthis and click scan. Then check mark the following entries R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file) O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxmk572DHUS O9 - Extra button: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePoker\EmpirePoker.exe (file missing) O9 - Extra 'Tools' menuitem: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePoker\EmpirePoker.exe (file missing) O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone (HKLM) O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\dubfkjgx.exe O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab Now close all open windows except Hijackthis and click fix checked Then post a new Hijackthis log here in a reply.
  18. Ok post a new Hijackthis log here in a reply.
  19. Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications: Detect and Remove Programs: How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware. How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware. Prevention Programs: Spywareblaster <= SpywareBlaster will prevent spyware from being installed. Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts. IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer Google Toolbar <= Get the free google toolbar to help stop pop up windows. I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis. Other necessary Programs: AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have. Firewall<= A firewall is definatley a must have. Three good free versions are Kerio, Sygate and ZoneLabs.
  20. Lets try this scan... Please do an online scan with Kaspersky WebScanner Click on Kaspersky Online Scanner You will be promted to install an ActiveX component from Kaspersky, Click Yes. The program will launch and then begin downloading the latest definition files: Once the files have been downloaded click on NEXT Now click on Scan Settings In the scan settings make that the following are selected:Scan using the following Anti-Virus database: Extended (if available otherwise Standard) Scan Options: Scan Archives Scan Mail Bases [*]Click OK [*]Now under select a target to scan: Select My Computer [*]This will program will start and scan your system. [*]The scan will take a while so be patient and let it run. [*]Once the scan is complete it will display if your system has been infected. Now click on the Save as Text button: [*]Save the file to your desktop. [*]Copy and paste that information in your next post.
  21. I doubt your problems are malware related you could try posting in this forum http://www.besttechie.net/forums/PC-Support-f3.html Only things I can see to fix are... Open Hijackthis and click scan. Then check mark the following entries O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZNxmk572YYUS O20 - AppInit_DLLs: Now close all open windows except Hijackthis and click fix checked
  22. You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site. Next, please reboot your computer in Safe Mode by doing the following : Restart your computer After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually; Instead of Windows loading as normal, a menu with options should appear; Select the first option, to run Windows in Safe Mode, then press "Enter". Choose your usual account. Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd Select option #2 - Clean by typing 2 and press "Enter" to delete infected files. You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection. The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter". The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply. The report can also be found at the root of the system drive, usually at C:\rapport.txt Warning : running option #2 on a non infected computer will remove your Desktop background.
  23. Please download SmitfraudFix (by S!Ri) Extract the content (a folder named SmitfraudFix) to your Desktop. Open the SmitfraudFix folder and double-click smitfraudfix.cmd Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present). Please copy/paste the content of that report into your next reply. Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. http://www.beyondlogic.org/consulting/proc...processutil.htm
  24. Go to Start->Run and copy and paste each of the following, hitting ok after each: regsvr32 softpub.dll regsvr32 wintrust.dll regsvr32 initpki.dll regsvr32 dssenh.dll regsvr32 rsaenh.dll regsvr32 gpkcsp.dll regsvr32 sccbase.dll regsvr32 slbcsp.dll regsvr32 cryptdlg.dll Reboot and see if you can get to secure sites?