therock247uk

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Everything posted by therock247uk

  1. First download AVG Anti-Spyware from HERE and save that file to your desktop. This is a 30 day trial of the program Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files. On the main screen select the icon "Update" then select the "Update now" link.Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed. [*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab. [*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine". [*]Under "Reports" Select "Automatically generate report after every scan" Un-Select "Only if threats were found" Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter. IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess: Lauch AVG Anti-Spyware by double-clicking the icon on your desktop. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan". AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time. Once the scan is complete do the following: If you have any infections you will prompted, then select "Apply all actions" Next select the "Reports" icon at the top. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important). Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.
  2. Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.
  3. Every month or so should be good enough.
  4. Whats one of the Bunch of #'s and letters?
  5. Where on the system does it say zlob is?
  6. Your log is clean. Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications: Detect and Remove Programs: How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware. How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware. Prevention Programs: Spywareblaster <= SpywareBlaster will prevent spyware from being installed. Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts. IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer Google Toolbar <= Get the free google toolbar to help stop pop up windows. I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis. Other necessary Programs: AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have. Firewall<= A firewall is definatley a must have. Three good free versions are Kerio, Sygate and ZoneLabs.
  7. Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.
  8. Open Hijackthis and click scan. Then check mark the following entries O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) Now close all open windows except Hijackthis and click fix checked Then post a new Hijackthis log here in a reply.
  9. Download smitRem.exe and save the file to your desktop. Double click on the file to extract it to it's own folder on the desktop. Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen. Wait for the tool to complete and disk cleanup to finish. The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply. Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present. Post a new HijackThis Log, the contents of smitfiles.txt by using Add Reply. Let us know if any problems persist.
  10. Your log is clean. Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications: Detect and Remove Programs: How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware. How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware. Prevention Programs: Spywareblaster <= SpywareBlaster will prevent spyware from being installed. Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts. IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer Google Toolbar <= Get the free google toolbar to help stop pop up windows. I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis. Other necessary Programs: AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have. Firewall<= A firewall is definatley a must have. Three good free versions are Kerio, Sygate and ZoneLabs.
  11. Dial up would slow browisng etc alot yes...
  12. First download AVG Anti-Spyware from HERE and save that file to your desktop. This is a 30 day trial of the program Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files. On the main screen select the icon "Update" then select the "Update now" link.Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed. [*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab. [*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine". [*]Under "Reports" Select "Automatically generate report after every scan" Un-Select "Only if threats were found" Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter. IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess: Lauch AVG Anti-Spyware by double-clicking the icon on your desktop. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan". AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time. Once the scan is complete do the following: If you have any infections you will prompted, then select "Apply all actions" Next select the "Reports" icon at the top. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important). Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.
  13. Open Hijackthis and click scan. Then check mark the following entries O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file) Now close all open windows except Hijackthis and click fix checked Then post a new Hijackthis log here in a reply.
  14. Post a new Hijackthis log here in a reply.
  15. Please download ATF Cleaner by Atribune. This program is for XP and Windows 2000 only Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. If you use Firefox browser Click Firefox at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. If you use Opera browser Click Opera at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. Click Exit on the Main menu to close the program. For Technical Support, double-click the e-mail address located at the bottom of each menu. Please go HERE to run Panda's ActiveScan Once you are on the Panda site click the Scan your PC button A new window will open...click the Check Now button Enter your Country Enter your State/Province Enter your e-mail address and click send Select either Home User or Company Click the big Scan Now button If it wants to install an ActiveX component allow it It will start downloading the files it requires for the scan (Note: It may take a couple of minutes) When download is complete, click on My Computer to start the scan When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report
  16. You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site. Next, please reboot your computer in Safe Mode by doing the following : Restart your computer After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually; Instead of Windows loading as normal, a menu with options should appear; Select the first option, to run Windows in Safe Mode, then press "Enter". Choose your usual account. Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd Select option #2 - Clean by typing 2 and press "Enter" to delete infected files. You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection. The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter". The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply. The report can also be found at the root of the system drive, usually at C:\rapport.txt Warning : running option #2 on a non infected computer will remove your Desktop background.
  17. Open Hijackthis and click scan. Then check mark the following entries R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm Now close all open windows except Hijackthis and click fix checked Then post a new Hijackthis log here in a reply.
  18. Please download ATF Cleaner by Atribune. This program is for XP and Windows 2000 only Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. If you use Firefox browser Click Firefox at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. If you use Opera browser Click Opera at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. Click Exit on the Main menu to close the program. For Technical Support, double-click the e-mail address located at the bottom of each menu. Please go HERE to run Panda's ActiveScan Once you are on the Panda site click the Scan your PC button A new window will open...click the Check Now button Enter your Country Enter your State/Province Enter your e-mail address and click send Select either Home User or Company Click the big Scan Now button If it wants to install an ActiveX component allow it It will start downloading the files it requires for the scan (Note: It may take a couple of minutes) When download is complete, click on My Computer to start the scan When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report
  19. Please download SmitfraudFix (by S!Ri) Extract the content (a folder named SmitfraudFix) to your Desktop. Open the SmitfraudFix folder and double-click smitfraudfix.cmd Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present). Please copy/paste the content of that report into your next reply. Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. http://www.beyondlogic.org/consulting/proc...processutil.htm
  20. First download AVG Anti-Spyware from HERE and save that file to your desktop. This is a 30 day trial of the program Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files. On the main screen select the icon "Update" then select the "Update now" link.Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed. [*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab. [*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine". [*]Under "Reports" Select "Automatically generate report after every scan" Un-Select "Only if threats were found" Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter. IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess: Lauch AVG Anti-Spyware by double-clicking the icon on your desktop. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan". AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time. Once the scan is complete do the following: If you have any infections you will prompted, then select "Apply all actions" Next select the "Reports" icon at the top. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important). Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.
  21. Can you post it as a reply and not as a attachement?
  22. Can you post another log with out workdwrap on in notepad (makes all them spaces and makes it hard to read)