charlieric

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Everything posted by charlieric

  1. You've had Monster patience with me, as well as Energy. Thanks a million! Only a couple more things, it seems. When I go to system restore, the tab to turn it on and off is grayed out (unchecked) and it says "Disabled by Group Policy". I would also like quick instructions of how to restore the ability to set the wallpaper (background) and screen saver, which was turned off in the registry by one of the bugs when it put up the wallpaper telling me I have a spyware, as if I didn't know... I figured out how to fix the background and screensaver problem. I also found a "System Restore Wizar
  2. You've had Monster patience with me, as well as Energy. Thanks a million! Only a couple more things, it seems. When I go to system restore, the tab to turn it on and off is grayed out (unchecked) and it says "Disabled by Group Policy". I would also like quick instructions of how to restore the ability to set the wallpaper (background) and screen saver, which was turned off in the registry by one of the bugs when it put up the wallpaper telling me I have a spyware, as if I didn't know...
  3. I think I already did. The file is called: 06082008_203626.log and the results are again below. If there's another way you want me to post it, please let me know and I'll comply as best I can. Explorer killed successfully < HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0519A9C9-064A-4cbc-BC47-D0EACD581477} > Registry key HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0519A9C9-064A-4cbc-BC47-D0EACD581477}\\ not found. < HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{465A59EC-20E5-4fca-A38A-E5EC3C480218} > Registry key HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{465A59EC-20E5-4fca-A38A
  4. OK, Monster. First, the results of the F-Secure scan: Result: 3 malware found Email-Worm.Win32.Zhelatin.vl (virus) C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\QUARANTINE\SYSREST.SYS (Renamed & Submitted) RiskTool.Win32.Reboot (spyware) System Tracking Cookie (spyware) System -------------------------------------------------------------------------------- Statistics Scanned: Files: 55545 System: 4758 Not scanned: 8 Actions: Disinfected: 0 Renamed: 1 Deleted: 0 None: 2 Submitted: 1 Files not scanned: C:\HIBERFIL.SYS C:\PAGEFILE.SYS C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT C:\W
  5. Hi again. I have posted the three new logs below. By the way, my Trend anti-virus is now warning me about a file in the Smitfraudfix that it identifies as being infected by Troj_Generic.ADV Since I have been getting this same warning about other files on the computer for the last few days, I am suspicious that Trend isn't identifying viruses correctly. What's up with that? Another reason to change to a different anti-virus? SmitFraudFix v2.323 Scan done at 8:31:31.93, Sun 06/08/2008 Run from C:\Documents and Settings\Owner\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.260
  6. Hi again. Here are the new logs. Also, my Trend anti-virus is identifying a file in Smitfraudfix I downloaded as containing a virus, again the same Troj_Generic.ADV variety. I assume it is a false identification, so I didn't do anything. Another reason to get a different anti-virus program? Rapport: SmitFraudFix v2.323 Scan done at 8:31:31.93, Sun 06/08/2008 Run from C:\Documents and Settings\Owner\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in safe mode »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskSchedul
  7. Here's the log, Monster. I should also note that I ran Trend virus scan this morning, and deleted or quarantined at least two infected viruses called Troj_Generic.ADV (or something like that). Since yesterday, I haven't had an instance of that pop-up box coming up warning me of malware, which then tries to install the bogus XP Defender 2008 or Malware Protector 2008 that was one of the original problems, so maybe some of this is now fixed. I do still have a set desktop background that has a spyware warning, and am unable to change the wallpaper or work our normal screensaver, which I found
  8. Monster, there's no log option given to me when I run RogueRemover. It also takes about three seconds for it to scan my computer, so I don't know if it is really working right. Am I doing something wrong?
  9. I downloaded and ran Rogue Remover after updating it. It said "nothing found".
  10. That's what I would have guessed, and I think I'm about done with Trend. In following the directions, I hit a small snag. When I drag the file I downloaded from Microsoft onto the ComboFix file, it asks me if I want to run ComboFix instead of seeming to set up Windows Recovery Console. Is this normal? OK, no matter, I ran everything just fine and here's the ComboFix log. It deleted one program, but there's still a bunch of junk left. Awaiting your next instructions: ComboFix 08-06-06.4 - Owner 2008-06-06 20:15:22.1 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.398
  11. That's what I would have guessed, and I think I'm about done with Trend. In following the directions, I hit a small snag. When I drag the file I downloaded from Microsoft onto the ComboFix file, it asks me if I want to run ComboFix instead of seeming to set up Windows Recovery Console. Is this normal?
  12. I trust your advice because my Trend Anti-virus hasn't been able to help me get rid of this yet, but why do they try to block my download of Combo Fix?
  13. Thanks for the start. I'll get on in and repost after I follow your instruction.
  14. Need help please! Teen surfer loaded something nasty, and we have lost control of our computer. Here's an HJT log, we would LOVE some help. (Yeah, when you see this log you're probably going to laugh. This computer gets used by gamers, I-tuners, and who knows what. We parents are ready to clean some stuff off here, seriously!) Thanks in advance. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:24:47 PM, on 6/5/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16640) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS