Rorschach112

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Everything posted by Rorschach112

  1. that fix your internet explorer ? if not do this 1. Download IEFix, unzip it to your Desktop, and run it. 2. Click the Apply button. 3. You'll be prompted for the Operating System CD or the Service Pack Files location: If you're using Windows XP, insert the Operating System CD. For OEM systems, point to the Operating System source path when prompted. If you've applied a Service Pack separately, you need to insert the Slipstreamed Operating System CD (if you have one) or point the installer to the ServicePack source path when prompted (see the image below). Mention the path as "C:\Windows\ServicePackFiles\i386" or "C:\Windows\ServicePackFiles" If you don't have the Windows installation CD, and if the installation source files are not present in the hard disk, you may click Cancel when you see a dialog similar to the image below. IEFix will continue with DLL registration part. Restart Windows.
  2. try this Please download OTM Save it to your desktop. Please double-click OTM to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator). Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy): :Processes :Services :Reg :Files :Commands [purity] [emptytemp] [Reboot] [resethosts] Return to OTM, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste. Click the red Moveit! button. Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply. Close OTM and reboot your PC. Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
  3. Your logs are clean Now we need to create a new System Restore point. Click Start Menu > Run > type (or copy and paste) %SystemRoot%\System32\restore\rstrui.exe Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close. Next goto Start Menu > Run > type cleanmgr Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created. To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window. Download OTC to your desktop and run it Click Yes to beginning the Cleanup process and remove these components, including this application. You will be asked to reboot the machine to finish the Cleanup process. Choose Yes. Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here : http://www.adobe.com/products/acrobat/readstep2.html Please download JavaRa to your desktop and unzip it to its own folder Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions. Accept any prompts. Open JavaRa.exe again and select Search For Updates. Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer. Below I have included a number of recommendations for how to protect your computer against malware infections. Keep Windows updated by regularly checking their website at : http://windowsupdate.microsoft.com/ This will ensure your computer has always the latest security updates available installed on your computer. SpywareBlaster protects against bad ActiveX, it immunizes your PC against them. SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict. Make Internet Explorer more secure Click Start > Run Type Inetcpl.cpl & click OK Click on the Security tab Click Reset all zones to default level Make sure the Internet Zone is selected & Click Custom level In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable". Next Click OK, then Apply button and then OK to exit the Internet Properties page. [*]TFC - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders. [*]MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future. [*]Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from Here If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure. NoScript - for blocking ads and other potential website attacks McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling [*]Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions. [*]ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed. [*]FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws. [*] Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask. [*]Please read my guide on how to prevent malware and about safe computing here Thank you for your patience, and performing all of the procedures requested.
  4. hi Download TFC to your desktop Open the file and close any other windows. It will close all programs itself when run, make sure to let it run uninterrupted. Click the Start button to begin the process. The program should not take long to finish its job Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean Please download Malwarebytes' Anti-Malware from Here Double Click mbam-setup.exe to install the application. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient. When the scan is complete, click OK, then Show Results to view the results. Make sure that everything is checked, and click Remove Selected. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note) The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. Copy&Paste the entire report in your next reply. Extra Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly. Go to Kaspersky website and perform an online antivirus scan. Read through the requirements and privacy statement and click on Accept button. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run. When the downloads have finished, click on Settings. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button: Spyware, Adware, Dialers, and other potentially dangerous programs Archives Mail databases[*]Click on My Computer under Scan. [*]Once the scan is complete, it will display the results. Click on View Scan Report. [*]You will see a list of infected items there. Click on Save Report As.... [*]Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
  5. Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
  6. we will fix that later, follow my steps in the meantime
  7. hi Run OTL Under the Custom Scans/Fixes box at the bottom, paste in the following :OTL SRV - File not found -- -- (McSysmon) SRV - File not found -- -- (McShield) SRV - File not found -- -- (MBYPJH) [2009/11/19 14:16:28 | 00,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files\Mozilla Firefox\plugins\npCouponPrinter.dll [2009/11/19 14:16:29 | 00,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files\Mozilla Firefox\plugins\npMozCouponPrinter.dll O4 - HKLM..\Run: [smjxdgpv] C:\Documents and Settings\Rory Wilson\Local Settings\Application Data\jsfofj\lhojsysguard.exe () O4 - HKCU..\Run: [smjxdgpv] C:\Documents and Settings\Rory Wilson\Local Settings\Application Data\jsfofj\lhojsysguard.exe () O33 - MountPoints2\{a4fc31ea-cf1c-11de-9fde-001e653d3bb4}\Shell\AutoRun\command - "" = F:\setupSNK.exe -- File not found O33 - MountPoints2\{a8732da1-d469-11de-9fe7-001e653d3bb4}\Shell\play\Command - "" = C:\Program Files\Windows Media Player\wmplayer.exe -- [2006/10/18 21:46:20 | 00,064,000 | ---- | M] (Microsoft Corporation) [2009/11/20 14:56:21 | 00,000,000 | ---D | C] -- C:\Program Files\Coupons [2009/11/28 21:38:03 | 00,008,212 | ---- | M] () -- C:\WINDOWS\mfebcdata [2009/11/20 14:56:29 | 00,202,072 | R--- | M] (Coupons, Inc.) -- C:\WINDOWS\System32\cpnprt2.cid [2009/11/19 14:16:27 | 00,068,824 | ---- | M] () -- C:\WINDOWS\CouponPrinter.ocx :Services :Reg :Files C:\Documents and Settings\Rory Wilson\Local Settings\Application Data\jsfofj :Commands [purity] [emptytemp] [Reboot] Then click the Run Fix button at the top Let the program run unhindered, reboot the PC when it is done Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
  8. Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.
  9. Your logs are clean Follow these steps to uninstall Combofix and tools used in the removal of malware Uninstall ComboFix Remove Combofix now that we're done with it. Please press the Windows Key and R on your keyboard. This will bring up the Run... command. Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/") Please follow the prompts to uninstall Combofix. You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself. Download OTC to your desktop and run it Click Yes to beginning the Cleanup process and remove these components, including this application. You will be asked to reboot the machine to finish the Cleanup process. Choose Yes. Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here : http://www.adobe.com/products/acrobat/readstep2.html Please download JavaRa to your desktop and unzip it to its own folder Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions. Accept any prompts. Open JavaRa.exe again and select Search For Updates. Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer. Below I have included a number of recommendations for how to protect your computer against malware infections. Keep Windows updated by regularly checking their website at : http://windowsupdate.microsoft.com/ This will ensure your computer has always the latest security updates available installed on your computer. SpywareBlaster protects against bad ActiveX, it immunizes your PC against them. SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict. Make Internet Explorer more secure Click Start > Run Type Inetcpl.cpl & click OK Click on the Security tab Click Reset all zones to default level Make sure the Internet Zone is selected & Click Custom level In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable". Next Click OK, then Apply button and then OK to exit the Internet Properties page. [*]TFC - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders. [*]MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future. [*]Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from Here If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure. NoScript - for blocking ads and other potential website attacks McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling [*]Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions. [*]ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed. [*]FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws. [*] Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask. [*]Please read my guide on how to prevent malware and about safe computing here Thank you for your patience, and performing all of the procedures requested.
  10. hi CLICK HERE to download the HijackThis Installer: Save HJTInstall.exe to your desktop. Double-click on HJTInstall.exe to run the program. By default it will install to C:\Program Files\Trend Micro\HijackThis. Accept the license agreement by clicking the "I Accept" button. Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log. Click "Save log" to save the log file and then the log will open in Notepad. Click on "Edit -> Select All" then click on "Edit -> Copy" to copy the entire contents of the log. Come back here to this thread and paste the log in your next reply. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.
  11. hi Download TFC to your desktop Open the file and close any other windows. It will close all programs itself when run, make sure to let it run uninterrupted. Click the Start button to begin the process. The program should not take long to finish its job Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean Please download Malwarebytes' Anti-Malware from Here Double Click mbam-setup.exe to install the application. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient. When the scan is complete, click OK, then Show Results to view the results. Make sure that everything is checked, and click Remove Selected. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note) The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. Copy&Paste the entire report in your next reply. Extra Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly. Go to Kaspersky website and perform an online antivirus scan. Read through the requirements and privacy statement and click on Accept button. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run. When the downloads have finished, click on Settings. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button: Spyware, Adware, Dialers, and other potentially dangerous programs Archives Mail databases[*]Click on My Computer under Scan. [*]Once the scan is complete, it will display the results. Click on View Scan Report. [*]You will see a list of infected items there. Click on Save Report As.... [*]Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
  12. Inactive topic... If you still need help on this problem, contact me or one of the Moderators to re-open this up. Topic closed.
  13. you shouldn't run combofix yourself, it is a dangerous tool to use Open notepad and copy/paste the text in the quotebox below into it: Save this as CFScript.txt Refering to the picture above, drag CFScript.txt into ComboFix.exe When finished, it shall produce a log for you. Post that log in your next reply. **Note** When CF finishes running, the ComboFix log will open along with a message box--do not be alarmed. With the above script, ComboFix will capture files to submit for analysis. Ensure you are connected to the internet and click OK on the message box.
  14. Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.
  15. Hi and welcome to BestTechie! I'll be assisting you to clean up your computer. The first thing I need you to do is follow the steps in this thread. Make sure you go through all of the procedures, and post back here with the logs you get back.
  16. Looks like a false positive If you are having no problems, don't worry bout it
  17. If you want to learn about ComboFix and other malware removal tools, you should enroll in one of the schools
  18. Inactive topic... If you still need help on this problem, contact me or one of the Moderators to re-open this up. Topic closed.
  19. Inactive topic... If you still need help on this problem, contact me or one of the Moderators to re-open this up. Topic closed.
  20. you have the file OTL.exe on your desktop right ? Right click on it, select Rename, call it "svchost.com", then double click it to run it and follow my previous instructions
  21. Inactive topic... If you still need help on this problem, contact me or one of the Moderators to re-open this up. Topic closed.
  22. For assistance with malware, please read How To Post An OTL Log in the Malware Removal Forum.
  23. If you cant get OTL.exe to run then rename it to svchost.com and it should run then
  24. Hi and welcome to BestTechie! I'll be assisting you to clean up your computer. The first thing I need you to do is follow the steps in this thread. Make sure you go through all of the procedures, and post back here with the logs you get back.