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flashh4

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Everything posted by flashh4

  1. flashh4

    Checking in @ Besttechie

    Good to see you are still out there Brian ! Welcome back ! Chuck
  2. flashh4

    Found Trojan Boaxxe on Confuser

    Dog, i never give up on Computers, it may take a little longer on the older ones because of the changes that come with the new ! I Have cleaned over 2,900 computers & i have to go back & read up on things to stay involved ! There are a lot of new tools that will take place of the ones i use but i know mine & they work really good still ! Same as the new Operating System's, we can either move forward or get left behind !! As i said earlier it won't be long before MS will stop all older system so they don't work at all. MS said if we download & use their new systems (w10) we would have the newer ones when they arrive for free !! We shall see ! But to answer your question ?? I will work on your computer anytime !! Until next time my friend you Take Care & Be Safe !! If we have solved your problems i will lock this topic in 5 days, and if you need it re-opened just PM me or any Mod ! Happy Surfing Chuck
  3. flashh4

    Help clean my computer

    This computer is all clean & I will lock this in 5 days if you need it re-opened Cammy just PM or contact me or any Mod ! Thank Chuck
  4. flashh4

    Help clean my computer

    Download Delfix to your desktop and double click it to start the program here Ensure Remove disinfection tools is ticked Also tick: o Create registry backup o Purge system restore o Reset system settings o Click Run
  5. flashh4

    Help clean my computer

    Congrats you are all clean ! Let me know how it's running, it may be a tad slow until it gets rebooted a few times ! Happy Surfing Chuck
  6. flashh4

    Help clean my computer

    Yes reboot ! one more program Ok lets do some cleaning of tools/programs we used cleaning ! Clean up of Malware Removal Tools Now that we are through using these tools, let's clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded. Download Delfix to your desktop and double click it to start the program here Ensure Remove disinfection tools is ticked Also tick: o Create registry backup o Purge system restore o Reset system settings o Click Run The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply. You can delete any log files left on your desktop as these are no longer needed.
  7. flashh4

    Help clean my computer

    Ok type OTL in your search function & see if it pops up !!Open them till you find it !
  8. flashh4

    Help clean my computer

    Good, i just need to see the OTL fix log to make sure all got removed !!
  9. flashh4

    Help clean my computer

    That is your antivirus ..... but just make sure it's turned on !!
  10. flashh4

    Found Trojan Boaxxe on Confuser

    Dog, that cleaned up real nice ! You can delete/remove any programs remaining and their logs ! Or run the Delfix i posted earlier ..... it removes the programs & logs ! How is it running ?? Chuck
  11. flashh4

    Help clean my computer

    Cammy, We need to Run an OTL fix !! Warning This fix is only relevant for this system and no other, using on another computer may cause problems. Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot * Double-click OTL.exe to start the program. * Copy and Paste the following code below ......... Start with and include the colon plus :OTL Copy everything in RED and Paste into the box in the OTL program !! :OTL IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A} IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A} IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A} IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02 IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0 CHR - Extension: No name found = C:\Users\Cammy\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek\0.10_0\ CHR - Extension: No name found = C:\Users\Cammy\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.10_0\ CHR - Extension: No name found = C:\Users\Cammy\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\14.1_0\ CHR - Extension: No name found = C:\Users\Cammy\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.8_0\ CHR - Extension: No name found = C:\Users\Cammy\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap\1.2_0\ CHR - Extension: No name found = C:\Users\Cammy\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi\1.7_0\ CHR - Extension: No name found = C:\Users\Cammy\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\1.0.0.4_0\ CHR - Extension: No name found = C:\Users\Cammy\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\8.1_0\ CHR - Extension: No name found = C:\Users\Cammy\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm\7118.1015.0.0_0\ CHR - Extension: No name found = C:\Users\Cammy\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm\7218.1203.0.0_0\ O1364bit: - gopher Prefix: missing O13 - gopher Prefix: missing O18 - Protocol\Handler\ms-help - No CLSID value found O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found. O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found. @ Alternate Data Stream - 260 bytes -> C:\Users\Cam my\OneDrive:${3D0CE612-FDEE-43f7-8ACA-957BEC0CCBA0}.SyncRoo tIdentity :Commands [emptyjava] [emptyflash] [EMPTYTEMP] [RESETHOSTS] [CREATERESTOREPOINT] [Reboot] # Then click the Run Fix button at the top. # Please post the contents of the fix log file back here if you are prompted to open the file. It can also be found at C:\_OTL\Moved Files as MMDDYYY_HHMMSS.log where MMDDYYY is date format and HHMMSS is time format. Remember to enable your real time protection. Post that log next ! Thanks Chuck
  12. flashh4

    Help clean my computer

    Morning Cammy, i posted your logs, this makes them easier for me to read, i will be back in 10 minutes with a final fix !! Chuck
  13. flashh4

    Found Trojan Boaxxe on Confuser

    Reddog, When I try to "Save target as" IDM wants to download it and I can't figure out how to put it on the desktop. >>> try this next time : Internet Explorer Right click the link and chose "Save traget as" then Click Desktop >>> then Click "Save " it will be placed on desktop go there and open & run it !
  14. flashh4

    Found Trojan Boaxxe on Confuser

    Reddog, got that thanks for refreshing my memory ! Haven't worked or seen a Windows7 log in years ! This should take care of your problems !!!!! We need to Run an OTL fix !! Warning This fix is only relevant for this system and no other, using on another computer may cause problems. Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot * Double-click OTL.exe to start the program. * Copy and Paste the following code into the http://img.photobucket.com/albums/v317/flashh4/Paste OTL script here.png text box of the OTL tool/program ! Start with and include the colon plus :OTL Copy everything in RED and Paste into the box in the OTL program !! :OTL IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A} IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A} IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC IE - HKU\S-1-5-21-1659189456-1754463573-1767136624-1001\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A} FF - user.js - File not found FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_29_0_0_171.dll File not found [2014/06/21 10:33:24 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Extensions [2017/11/16 04:15:17 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\SystemExtensionsDev [2019/02/20 07:44:13 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\6e85j8dd.default-nightly\extensions [2019/02/19 18:40:55 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\6e85j8dd.default-nightly\storage\default\moz-extension+++5480134d-53cc-4cce-8067-ea59ccaaa8e9^userContextId=4294967295 [2019/02/20 03:43:23 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\6e85j8dd.default-nightly\storage\default\moz-extension+++5480134d-53cc-4cce-8067-ea59ccaaa8e9^userContextId=4294967295\idb [2019/02/04 06:23:16 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\browser-extension-data [2018/08/18 18:01:19 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\browser-extension-data\{1018e4d6-728f-4b20-ad56-37578a4de76b} [2017/04/22 14:13:38 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\browser-extension-data\{72b2e02b-3a71-4895-886c-fd12ebe36ba3} [2019/02/04 06:21:32 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\browser-extension-data\{73a6fe31-595d-460b-a920-fcc0f8843232} [2019/02/20 09:08:33 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\browser-extension-data\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7} [2019/02/19 16:32:46 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\browser-extension-data\[email protected] [2016/11/28 15:23:42 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\browser-extension-data\[email protected] [2018/09/18 10:27:01 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\browser-extension-data\[email protected] [2018/01/01 15:14:01 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\browser-extension-data\[email protected] [2018/08/18 21:40:36 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\browser-extension-data\[email protected] [2018/08/18 18:01:19 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\browser-extension-data\[email protected] [2017/05/14 03:57:28 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\browser-extension-data\[email protected] [2016/11/28 15:20:44 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\extension-data [2019/02/16 17:11:36 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\extensions [2016/02/17 21:03:38 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\jetpack\[email protected] [2016/02/17 21:05:43 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\jetpack\[email protected]\simple-storage [2018/08/18 18:01:19 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\storage\default\moz-extension+++878b4117-ee23-407d-a907-ebc73190d394^userContextId=4294967295 [2019/02/20 07:50:08 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\storage\default\moz-extension+++878b4117-ee23-407d-a907-ebc73190d394^userContextId=4294967295\idb [2018/08/18 18:01:19 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\storage\default\moz-extension+++ddf873fd-a0e7-4eaa-af29-6fc97d31ca14^userContextId=4294967295 [2019/02/20 07:50:08 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\storage\default\moz-extension+++ddf873fd-a0e7-4eaa-af29-6fc97d31ca14^userContextId=4294967295\idb [2018/08/18 18:01:19 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\storage\default\moz-extension+++e0f9627a-d23d-4122-822a-44818910c708^userContextId=4294967295 [2019/02/20 07:50:08 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\storage\default\moz-extension+++e0f9627a-d23d-4122-822a-44818910c708^userContextId=4294967295\idb [2018/08/18 18:01:19 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\storage\default\moz-extension+++f9130f18-f76c-4c3a-b7c5-287d66ea4177^userContextId=4294967295 [2019/02/20 07:50:08 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\storage\default\moz-extension+++f9130f18-f76c-4c3a-b7c5-287d66ea4177^userContextId=4294967295\idb [2018/06/22 11:56:43 | 000,789,048 | ---- | M] () (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\6e85j8dd.default-nightly\extensions\[email protected] [2019/02/06 19:17:43 | 004,280,918 | ---- | M] () (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\extensions\[email protected] [2018/12/15 09:30:04 | 001,783,495 | ---- | M] () (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\extensions\[email protected] [2019/02/04 17:16:35 | 007,528,085 | ---- | M] () (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\extensions\[email protected] [2018/07/19 04:37:06 | 003,186,262 | ---- | M] () (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\extensions\[email protected] [2017/10/03 22:51:36 | 000,077,629 | ---- | M] () (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\extensions\[email protected] [2018/06/22 02:31:31 | 002,457,020 | ---- | M] () (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\extensions\[email protected] [2018/06/22 11:56:43 | 000,789,048 | ---- | M] () (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\extensions\[email protected] [2019/02/16 17:11:36 | 000,826,050 | ---- | M] () (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\extensions\{1018e4d6-728f-4b20-ad56-37578a4de76b}.xpi [2017/12/03 09:23:31 | 001,331,450 | ---- | M] () (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\extensions\{489e0c4d-1b32-44eb-bbbf-616b6dfc359f}.xpi [2017/12/03 09:23:48 | 000,032,348 | ---- | M] () (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\extensions\{4e51e6cb-3aa6-4f93-ab88-b55c627add60}.xpi [2019/02/04 06:21:30 | 000,486,698 | ---- | M] () (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}.xpi [2016/11/29 06:50:08 | 000,077,280 | ---- | M] () (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\extensions\{9aba569a-d0cc-427d-bd2a-27bfd7ce544c}.xpi [2018/06/27 11:26:37 | 001,297,889 | ---- | M] () (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}.xpi [2019/02/13 13:12:49 | 000,049,869 | ---- | M] () (No name found) -- C:\Users\Redog\AppData\Roaming\Mozilla\Firefox\Profiles\zlom7mr0.default-1455759492844\features\{0bb2e747-4138-4688-a52b-fe05a201d712}\[email protected] CHR - Extension: No name found = C:\Users\Redog\AppData\Local\Google\Chrome\User Data\Default\Extensions\efaidnbmnnnibpcajpcglclefindmkaj\15.1.0.6_0\ CHR - Extension: No name found = C:\Users\Redog\AppData\Local\Google\Chrome\User Data\Default\Extensions\eofcbnmajmjmplflapaojjnihcjkigck\12.0.199_1\ CHR - Extension: No name found = C:\Users\Redog\AppData\Local\Google\Chrome\User Data\Default\Extensions\eofcbnmajmjmplflapaojjnihcjkigck\12.0.518_0\ CHR - Extension: No name found = C:\Users\Redog\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki\12.0.209_0\ CHR - Extension: No name found = C:\Users\Redog\AppData\Local\Google\Chrome\User Data\Default\Extensions\ngpampappnmepgilojfohadhhmbhlaek\6.30.6_0\ CHR - Extension: No name found = C:\Users\Redog\AppData\Local\Google\Chrome\User Data\Default\Extensions\ngpampappnmepgilojfohadhhmbhlaek\6.32.3_0\ CHR - Extension: No name found = C:\Users\Redog\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\1.0.0.2_0\ CHR - Extension: No name found = C:\Users\Redog\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\1.0.0.3_0\ CHR - Extension: No name found = C:\Users\Redog\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm\5817.313.0.5_0\ CHR - Extension: No name found = C:\Users\Redog\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm\6417.1211.0.0_0\ O4 - HKU\S-1-5-21-1659189456-1754463573-1767136624-1001..\Run: [uTorrent] C:\Users\Redog\AppData\Roaming\uTorrent\uTorrent.exe (BitTorrent Inc.) O1364bit: - gopher Prefix: missing @Alternate Data Stream - 126 bytes -> C:\ProgramData\Temp:373E1720 :Commands [emptyjava] [emptyflash] [EMPTYTEMP] [RESETHOSTS] [CREATERESTOREPOINT] [Reboot] # Then click the Run Fix button at the top. # Please post the contents of the fix log file back here if you are prompted to open the file. It can also be found at C:\_OTL\Moved Files as MMDDYYY_HHMMSS.log where MMDDYYY is date format and HHMMSS is time format. Remember to enable your real time protection. Post that log next ! Thanks Chuck
  15. flashh4

    Found Trojan Boaxxe on Confuser

    What is this Confuser you keep referring to ??
  16. flashh4

    Found Trojan Boaxxe on Confuser

    Dog, try this link for the OTL program ..... this time try this to see if it will stop crashing ! Right click the link <<< http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/ >>> and chose "Save traget as" then Click Desktop >>> then Click "Save " it will be placed on desktop go there and open & run it ! Chuck
  17. flashh4

    Found Trojan Boaxxe on Confuser

    Dog, after all that i see nothing bad in your log, are you still getting notified of theTrojan Boaxxe on Confuser ???? You can download this program to remove the programs you downloaded & the logs. Or you can delete them !!https://toolslib.net/downloads/viewdownload/2-delfix/ Chuck
  18. flashh4

    Found Trojan Boaxxe on Confuser

    Dog, great let me look it over & be back shortly with any fix i find needed !!
  19. flashh4

    Found Trojan Boaxxe on Confuser

    Dog, if you still can't get OTL to run try this program it is a sister to OTL which means they will tell me the things i need !! Download DDS and save it to your Desktop. >>> [url=http://download.bleepingcomputer.com/sUBs/dds.scr]DDS[/url] Double click dds.scr to run the tool. If using Vista or Windows 7 you will be prompted by UAC, please allow the prompt. DDS will now scan your computer. When the scan is complete, DDS will open two (2) logs: DDS.txt Attach.txt If not saved these logs will be automatically deleted when closed, so save both to your Desktop. Please note it is important that you post BOTH logs in your topic. Please note: DDS will ask you to attach the second log (Attach.txt), please ignore this notice and post the log instead. Any problems downloading or running DDS.scr, try THIS alternate (DDS.com) version of DDS http://download.bleepingcomputer.com/sUBs/dds.com Chuck
  20. flashh4

    Found Trojan Boaxxe on Confuser

    Dog, not sure how to advise you ! XP is also no longer supported by MS so a matter of time before it will stop working ! Do you not like W10 or have you tried it ?? What do you mean W10 is inaccessible ?? Not sure on what updates you are getting !! Are you using the new Quantum by FireFox ?? Chuck
  21. flashh4

    Help clean my computer

    OK .... cool ! One more scan then i will write up a fix to clean everything in the registery !! This is the correct site Cammy ..... so sorry !! This must be run using FireFox Browser !! Download OldTimer to your desk top ! Links: http://oldtimer.geekstogo.com/OTL.com http://oldtimer.geekstogo.com/OTL.scr http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/ If you already have a copy of OTL delete it and use this version. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator). * Double click OTL.exe to launch the program. * Check the following. o Scan all users. o Standard Output. o Lop check. o Purity check. oExtra Registry > Use SafeList * Under Extra Registry section, select Use SafeList * Click the Run Scan button and wait for the scan to finish (usually about 10-15 mins). * When finished it will produce two logs. o OTL.txt (open on your desktop). o Extras.txt (minimised in your taskbar) The Extras.txt file will only appear the very first time you run OTL. * Please post me both logs. This may have to be broken into more than one post !
  22. flashh4

    Help clean my computer

    Good job Cammy on to the next program !! Chuck
  23. flashh4

    Found Trojan Boaxxe on Confuser

    Dog, i just noticed you are using an old old old Operating system !! Why haven't you updated to Windows10 ??? That may be why you are having such problems, microsoft is stopping support for these older systems like yours, that means some programs will no longer work & may shut down !! If you can get the OTL program to run & the logs posted i can clean this all up !! Chuck
  24. flashh4

    Help clean my computer

    Howdy Cammy and welcome to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. Run these 1 at a time & post each log as you get it ! Work them as your time permits you to !! If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! Perform all actions in the order given. Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still need some clean-up ! Do Not Remove anything or run any tools/programs until advised to do so ! Please note that all instructions given are customized for this computer only, the tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post a log in the Malware Removal forum and wait for help. =================================== Run these programs & post the logs for me !! " AdwCleaner " - Fix Mode * Download AdwCleaner and move it to your Desktop >>> https://redirect.viglink.com/?format=go&jsonp=vglnk_153499349896414&key=bf4adfcbb328b51c165afd7f95bfc060&libId=jl5zbctz010000j1000DL5lh1777x&loc=https%3A%2F%2Fforums.whatthetech.com%2Findex.php%3Fshowtopic%3D131542&v=1&out=http%3A%2F%2Fwww.bleepingcomputer.com%2Fdownload%2Fadwcleaner%2Fdl%2F125%2F&ref=https%3A%2F%2Fforums.whatthetech.com%2Findex.php%3Fs%3Dad4ec49e3bd2fd3367a33c901a13c3c6%26showforum%3D27&title=Potentially Infected%3F Targeted by an Email Scam - Virus%2C Spyware %26 Malware Removal&txt=<strong>AdwCleaner<%2Fstrong> <<< * Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) * Accept the EULA (I accept), then click on Scan * Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean & Repair button. This will kill all the active processes * Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it * After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply =============================== " Malwarebytes Anti-Malware " * Please download the Malwarebytes Anti-Malware >>> https://www.malwarebytes.com/mwb-download/thankyou/ <<< setup file to your Desktop. OR from this location Here >>>> https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ * Open mbam-setup.x.x.xxxx.exe (x represents the version #) and follow the prompts to install the programme. * Windows Vista, Windows 7 , 8, 8.1 and 10 : Right click and select "Run as Administrator" * After the installation IS complete let it update if it asks. * Under SETTINGS.....APPLICATIONS leave everything at default * Under SETTINGS.....PROTECTION make sure AUTOMATIC QUARANTINE is on. * Then go to the Dashboard and click on SCAN NOW * Then on the Dashboard click on Scan * Make sure to select THREAT SCAN * Then click on Scan Note: You may see the following message, "Could not load DDA driver". Click Yes, allow your PC to reboot and continue afterwards. * If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes. * Upon completion of the scan (or after the reboot), click the Reports tab. * Double-click the Scan Log. * At the bottom click Export and choose Text file. Save the file to your desktop and include its content in your next reply. Thanks Chuck
  25. flashh4

    Help clean my computer

    Will be right back with instructions !