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About flashh4

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    Malware Removal Specialist
  • Birthday 08/04/46

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    Computer cleaning & infections.
    Love riding 4 wheelers (atv)

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    W-10 on both Hp desk models

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  1. Seeing how the issues are now resolved this topic is now locked, all others please start a new topic ! Thanks Chuck
  2. Thanks Marie i will lock this topic in 5 days !! Chuck
  3. Wow ..... ok that cleaned up good !! Is the problem with TV thing gone ?? Clean up of Malware Removal Tools Now that we are through using these tools, let's clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded. Download Delfix to your desktop and double click it to start the program [url=http://api.viglink.com/api/click?format=go&jsonp=vglnk_jsonp_14102815956339&key=bf4adfcbb328b51c165afd7f95bfc060&libId=64704d6e-537a-4ac2-beea-64e5d35e3f5f&loc=http%3A%2F%2Fwww.geekstogo.com%2Fforum%2Ftopic%2F342065-very-slow-computer-aswmbr-rootkit-not-working%2Fpage-2&v=1&out=https%3A%2F%2Ftoolslib.net%2Fdownloads%2Fviewdownload%2F2-delfix%2F&ref=http%3A%2F%2Fwww.geekstogo.com%2Fforum%2Fforum%2F37-virus-spyware-malware-removal%2F&title=Very%20slow%20computer%2C%20aswMBR%20rootkit%20not%20working%20%5BClosed%5D%20-%20Page%202%20-%20Virus%2C%20Spyware%2C%20Malware%20Removal&txt=here]here[/url] Ensure Remove disinfection tools is ticked Also tick: o Create registry backup o Purge system restore o Reset system settings o Click Run The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply. You can delete any log files left on your desktop as these are no longer needed. ========================= Congratulation you are clean !!! Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop. This is my standard "All Clean Speech." You may have some already installed, these are just recommendations ! Here are some tips to reduce the potential for spyware infection in the future: Here are some tips to reduce the potential for spyware/malware infection in the future: 1. Make your Internet Explorer more secure - This can be done by following these simple instructions: From within Internet Explorer click on the Tools menu and then click onOptions. Click once on theSecurity tab Click once on the Internet icon so it becomes highlighted. Click once on the Custom Level button. Change the Download signed ActiveX controls to Prompt Change the Download unsigned ActiveX controls to Disable Change the Initialize and script ActiveX controls not marked as safe to Disable Change the Installation of desktop items to Prompt Change the Launching programs and files in an IFRAME to Prompt Change the Navigate sub-frames across different domains to Prompt When all these settings have been made, click on the OK button. If it prompts you as to whether or not you want to save the settings, press the Yes button. Next press the Apply button and then the OK to exit the Internet Properties page. 2. FireFox If you use Firefox, I recommend installing the following add-ons to help make your Firefox browser more secure. [url=https://addons.mozilla.org/en-US/firefox/addon/noscript/]NoScript[/url][/color] [url= https://adblockplus.org/en/firefox] adblock plus[/url] 3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection. 4. Firewall Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. **There are firewalls that could be downloaded and used but I would personally only recommend using one of the following below: [url=http://download.cnet.com/Online-Armor-Free/3000-10435_4-10426782.html]Online Armor Free[/url] [url=http://download.cnet.com/Agnitum-Outpost-Firewall-Free/3000-10435_4-10913746.html]Agnitum Outpost Firewall Free [/url] [url=http://personalfirewall.comodo.com/]Comodo Firewall Free [/url] 5. Make sure you keep your Windows OS current. And regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open. 6.[url=http://www.mywot.com/]WOT[/url](Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome. 7. Finally, I strongly recommend that you read Miekiemoes' great advice [url= http://users.telenet.be/bluepatchy/miekiemoes/prevention.html] How to prevent malware[/url] . Let me know how it's running ? Any problems ? It may run a tad slow until a few normal re-boots, but according to all logs you are clean !! Thanks Chuck
  4. Sorry took so long !! We need to Run an OTL fix !! Warning This fix is only relevant for this system and no other, using on another computer may cause problems. Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot * Double-click OTL.exe to start the program. * Copy and Paste the following code into the http://img.photobucket.com/albums/v317/flashh4/customFix.png[/IMG]. text box of the OTL tool/program ! Start with and include the colon plus :OTL Copy everthing in RED and Paste into the box in the OTL program !! :OTL IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {CF086FA7-30BE-4D83-8B55-599F22D663D4} IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC IE:64bit: - HKLM\..\SearchScopes\{CF086FA7-30BE-4D83-8B55-599F22D663D4}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=DCJB IE - HKLM\..\SearchScopes,DefaultScope = {CF086FA7-30BE-4D83-8B55-599F22D663D4} IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC IE - HKLM\..\SearchScopes\{CF086FA7-30BE-4D83-8B55-599F22D663D4}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=DCJB IE - HKU\S-1-5-21-891212858-715741461-1384353718-1001\..\SearchScopes,DefaultScope = {CF086FA7-30BE-4D83-8B55-599F22D663D4} IE - HKU\S-1-5-21-891212858-715741461-1384353718-1001\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02 [2013/12/07 09:14:15 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Marie\AppData\Roaming\mozilla\Extensions [2017/02/16 18:31:08 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Marie\AppData\Roaming\mozilla\Firefox\Profiles\ag0xvj42.default-1440197636424\extensions [2017/02/09 08:25:04 | 000,005,527 | ---- | M] () (No name found) -- C:\Users\Marie\AppData\Roaming\mozilla\firefox\profiles\ag0xvj42.default-1440197636424\features\{16303b38-77c6-4ed7-9438-6a214bfe518d}\[email protected] [2017/02/09 08:25:04 | 000,005,336 | ---- | M] () (No name found) -- C:\Users\Marie\AppData\Roaming\mozilla\firefox\profiles\ag0xvj42.default-1440197636424\features\{16303b38-77c6-4ed7-9438-6a214bfe518d}\[email protected] [2017/03/03 11:47:42 | 000,007,704 | ---- | M] () (No name found) -- C:\Users\Marie\AppData\Roaming\mozilla\firefox\profiles\ag0xvj42.default-1440197636424\features\{6dea376f-c9f7-4a24-9525-3d170c954ddc}\[email protected] [2017/03/03 11:47:41 | 000,005,527 | ---- | M] () (No name found) -- C:\Users\Marie\AppData\Roaming\mozilla\firefox\profiles\ag0xvj42.default-1440197636424\features\{6dea376f-c9f7-4a24-9525-3d170c954ddc}\[email protected] [2017/03/03 11:47:42 | 000,008,857 | ---- | M] () (No name found) -- C:\Users\Marie\AppData\Roaming\mozilla\firefox\profiles\ag0xvj42.default-1440197636424\features\{6dea376f-c9f7-4a24-9525-3d170c954ddc}\[email protected] [2017/03/03 11:47:41 | 000,005,336 | ---- | M] () (No name found) -- C:\Users\Marie\AppData\Roaming\mozilla\firefox\profiles\ag0xvj42.default-1440197636424\features\{6dea376f-c9f7-4a24-9525-3d170c954ddc}\[email protected] [2017/02/01 06:50:58 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions CHR - Extension: No name found = C:\Users\Marie\AppData\Local\Google\Chrome\User Data\Default\Extensions\boadgeojelhgndaghljhdicfkmllpafd\15.1120.0.4_0\ CHR - Extension: No name found = C:\Users\Marie\AppData\Local\Google\Chrome\User Data\Default\Extensions\eofcbnmajmjmplflapaojjnihcjkigck\12.0.155_0\ CHR - Extension: No name found = C:\Users\Marie\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\\ CHR - Extension: No name found = C:\Users\Marie\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm\5416.905.0.6_0\ O3:64bit: - HKLM\..\Toolbar: (no name) - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No CLSID value found. O4 - HKU\.DEFAULT..\Run: [GarminExpressTrayApp] "C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe" File not found O4 - HKU\S-1-5-18..\Run: [GarminExpressTrayApp] "C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe" File not found O4 - HKU\S-1-5-21-891212858-715741461-1384353718-1001..\RunOnce: [Uninstall 17.3.6764.0111] C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Marie\AppData\Local\Microsoft\OneDrive\17.3.6764.0111" File not found O4 - HKU\S-1-5-21-891212858-715741461-1384353718-1001..\RunOnce: [Uninstall 17.3.6764.0111\amd64] C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Marie\AppData\Local\Microsoft\OneDrive\17.3.6764.0111\amd64" File not found O1364bit: - gopher Prefix: missing O13 - gopher Prefix: missing O18:64bit: - Protocol\Handler\wlpg - No CLSID value found O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found. O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found. O30:64bit: - LSA: Security Packages - (livessp) - File not found O30 - LSA: Security Packages - (livessp) - File not found [2014/07/18 16:01:57 | 000,000,000 | ---D | M] -- C:\Users\Marie\AppData\Roaming\PCDr :Commands [emptyjava] [emptyflash] [EMPTYTEMP] [RESETHOSTS] [CREATERESTOREPOINT] [Reboot] # Then click the Run Fix button at the top. # Click http://img.photobucket.com/albums/v317/flashh4/btnOK.png[/IMG] # Please post the contents of the fix log file back here if you are prompted to open the file. It can also be found at C:\_OTL\Moved Files as MMDDYYY_HHMMSS.log where MMDDYYY is date format and HHMMSS is time format. Remember to enable your real time protection. Post that log next ! Thanks Chuck
  5. Unlocked so we could finish the cleaning ! Please finish the program OTL !! Thanks Chuck
  6. There are a few things to keep in mind while just jumping in & removing Trojans & virus ! It's better to have an expert in Malware Removal to advise you how to remove them. Some programs will not remove everything connected to them & others just make it harder to remove all that is connected to the infection ! There is some programs i recommend running before trying Spy Hunter which is the link refereed to above. Not many use Spy Hunter anymore there are many new programs which should be run first. As with all infections i recommend starting a Topic here @ BT to get it removed properly !! Chuck
  7. This topic is now locked ! If you need it re-opened please contact me or any Mod ! Thanks Chuck
  8. Marie, lets finish this up ! You must respond in 5 days is our policy or i have to lock this topic according to our policy, after that you will have to PM a Mod or myself to re-open it ! ! We are almost done. Thanks Chuck
  9. Marie, Download OldTimer to your desk top ! Links: http://oldtimer.geekstogo.com/OTL.com http://oldtimer.geekstogo.com/OTL.scr If you already have a copy of OTL delete it and use this version. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator). * Double click OTL.exe to launch the program. * Check the following. o Scan all users. o Standard Output. o Lop check. o Purity check. oExtra Registry > Use SafeList * Under Extra Registry section, select Use SafeList * Click the Run Scan button and wait for the scan to finish (usually about 10-15 mins). * When finished it will produce two logs. o OTL.txt (open on your desktop). o Extras.txt (minimised in your taskbar) The Extras.txt file will only appear the very first time you run OTL. * Please post me both logs. This may have to be broken into more than one post ! Then i will write you a final script to run in OTL ! Thanks Chuck
  10. Marie AdwCleaner should of gotten rid of your TV fanatic !! But run the other programs for me anyway so we can make sure nothing remains !! Post the Junkware Removal log next please !!! Thanks Chuck
  11. Howdy Marie and welcome back to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. Run these 1 at a time & post each log as you get it ! Work them as your time permits you to !! If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! Perform all actions in the order given. Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still need some clean-up ! Do Not Remove anything or run any tools/programs until advised to do so ! Please note that all instructions given are customized for this computer only, the tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post a log in the Malware Removal forum and wait for help. =================================== AdwCleaner Please download https://toolslib.net/downloads/viewdownload/1-adwcleaner/ by Xplode onto your desktop. Double click on AdwCleaner.exe to run the tool again. Windows XP : Double click on the icon to run it. Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator" *Click on the Scan button. *AdwCleaner will begin to scan your computer like it did before. *After the scan has finished ....... This time, click on the "Clean" button. *Press OK when asked to close all programs and follow the onscreen prompts. *Press OK again to allow AdwCleaner to restart the computer and complete the removal process. *After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically. *Copy and paste the contents of that logfile in your next reply. *A copy of that logfile will also be saved in the C:\AdwCleaner folder. NEXT Please download http://thisisudax.org/downloads/JRT.exe]JUNKWARE Removal Tool and save to your desk top. Shut down your protection software now to avoid potential conflicts. * Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator". * The tool will open and start scanning your system. * Please be patient as this can take a while to complete depending on your system's specifications. * On completion, a log (JRT.txt) is saved to your desktop and will automatically open. * Post the contents of JRT.txt into your next reply ! Re-Boot your computer now !! Post the logs from these programs so i can read them ! Thanks Chuck
  12. Hey good to know another long time member is still out there kicking !! Glad you stopped in old friend ! Chuck
  13. I cleaned a Mac 2 weeks ago for a relative & it had 6 virus, don't rem what they were now but anytime you go to downloads from Torrent you pretty much asking for something bad !! Project looks interesting there Chief !! Chuck
  14. What few that check in are doing good. We have lost a few good guys along the way ! But some of us still come here every day ! Stay Safe arachnid40 !!!! Chuck
  15. In my opinion i would never vote for Zuck, with no political experience actually i just can't see putting him in control of my affairs/family & our way of life. Of course the same could be said about Trump. I am not a party person, i believe in voting for the best qualified person who will try to accomplish the things i would like to see done. I am hoping with Trump's experience in business will get US back on track helping our economy & wages, also our health care system !! Just my opinion !! Chuck