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Reston

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  1. It's been almost a month and no help yet on my problem. I'm extremely disappointed.
  2. My Gateway notebook mx3416 began to restart itself from hibernation about 1 - 1 1/2 months ago. I had it set to hibernate upon closing the lid. It goes into hibernation but will bring itself back on after anywhere from 10 minutes to a couple of hours. I have gone through with Spython, Spybot, HouseCall, Grisoft AVG, I have degfragged and done scandisk. Problem still exists. Any suggestions? Would be willing to rerun any of these if beneficial. The other thing that we had problems with was about 2 - 3 months ago my notebook went down after update installed "Software Distribution Pack 3". The notebook would not boot to safe mode nor even boot off of a USB floppy for disk diagnostics. Ended up using repair center off of xp disc to get it back up. I believe it was a Sys File Check (SFC) - that finally got us back into boot mode. I have included the system info data and HighJackTHis log if it will help. Thanks. ********************************** OS Name Microsoft Windows XP Professional (Media Center) Version 5.1.2600 Service Pack 2 Build 2600 OS Manufacturer Microsoft Corporation System Name K****H90 System Manufacturer GATEWAY System Model MX3416 System Type X86-based PC Processor (Turion 64)x86 Family 15 Model 76 Stepping 2 AuthenticAMD ~2004 Mhz BIOS Version/Date Phoenix Technologies Ltd. 79.06, 8/8/2006 SMBIOS Version 2.4 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "5.1.2600.2765 (xpsp.050928-1517)" User Name K******\Owner Time Zone Central Daylight Time Total Physical Memory 1,024.00 MB Available Physical Memory 173.38 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 2.26 GB Page File C:\pagefile.sys ******************************** Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:30:05 PM, on 8/10/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\iolo\common\lib\ioloServiceManager.exe C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\WINDOWS\ehome\mcrdsvc.exe C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe C:\WINDOWS\ehome\ehtray.exe C:\WINDOWS\AGRSMMSG.exe C:\WINDOWS\system32\WLTRAY.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\DriveIcon\DriveIcon.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\Motive\AsstCommon\motmon.exe C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe C:\Program Files\Pure Networks\Network Magic\nmapp.exe C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\Program Files\iolo\System Mechanic Professional\Personal Firewall\ioloFW.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\eHome\ehmsas.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\BigFix\bigfix.exe C:\Program Files\Digital Lifeline\bin\mpbtn.exe C:\Program Files\Apple Computer\[email protected]\DVDAccess.exe C:\Program Files\Digsby\digsby.exe C:\Program Files\Skype\Plugin Manager\skypePM.exe C:\WINDOWS\vsnpstd3.exe C:\Program Files\Windows Live\Messenger\usnsvc.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\5.bin\MWSSRCAS.DLL (file missing) O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: DeskalertsBHO - {5121B863-FAE8-4935-BA76-0ABE0239AECA} - C:\Program Files\DeskAlerts\deskbar.dll (file missing) O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /nodetect O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [DriveIcons] C:\Program Files\DriveIcon\DriveIcon.exe O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall O4 - HKLM\..\Run: [MotiveMonitor] "C:\Program Files\Motive\AsstCommon\motmon.exe" O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash O4 - HKLM\..\Run: [CTCheck] C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\Run: [MyWebSearch Plugin] rundll32 C:\PROGRA~1\MYWEBS~1\bar\5.bin\M3PLUGIN.DLL,UPF O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\5.bin\m3SrchMn.exe" /m=0 O4 - HKLM\..\Run: [iolo Personal Firewall] "C:\Program Files\iolo\System Mechanic Professional\Personal Firewall\ioloFW.exe" O4 - HKLM\..\Run: [FixCamera] C:\WINDOWS\FixCamera.exe O4 - HKLM\..\Run: [tsnpstd3] C:\WINDOWS\tsnpstd3.exe O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe O4 - HKCU\..\Run: [Power2GoExpress] NA O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe" O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - Startup: Digsby.lnk = C:\Program Files\Digsby\digsby.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe O4 - Global Startup: Digital Lifeline.lnk = C:\Program Files\Digital Lifeline\bin\mpbtn.exe O4 - Global Startup: [email protected] = ? O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\SIFXINST\SIFXINST.EXE O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...html?p=ZCfox000 O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: avgrsstx.dll O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: GameConsoleService - Unknown owner - C:\Program Files\WildTangent\Apps\Gateway Game Console\GameConsoleService.exe (file missing) O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe O23 - Service: My Web Search Service (MyWebSearchService) - Unknown owner - C:\PROGRA~1\MYWEBS~1\bar\5.bin\mwssvc.exe (file missing) O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE -- End of file - 10818 bytes
  3. I'm getting popups. ErrorSafe? Take a look at my HJT log please. Logfile of HijackThis v1.99.1 Scan saved at 8:22:41 AM, on 6/9/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Sygate\SPF\smc.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Windows Defender\MSASCui.exe C:\PROGRA~1\PESTPA~1\PPMemCheck.exe C:\PROGRA~1\PESTPA~1\PPControl.exe C:\PROGRA~1\PESTPA~1\CookiePatrol.exe C:\Program Files\Chronograph\chrono.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\AutoSizer\AutoSizer.exe C:\Program Files\Clock Tray Skins Lite\ClockTraySkins.exe C:\Program Files\Dulux WeatherShield WeatherDesk\weather.exe C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe C:\Program Files\iolo\System Mechanic 4\PopupStopper.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\CyberBuddy\CyberBud.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\system32\CTSvcCDA.EXE C:\Program Files\Samsung\Digimax Viewer 2.1\STImgBrowser.exe C:\Program Files\Executive Software\Diskeeper\DkService.exe C:\Program Files\ewido anti-malware\ewidoctrl.exe C:\Program Files\Logitech\SetPoint\KEM.exe C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE C:\WINDOWS\system32\SLEE401.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\MsPMSPSv.exe C:\Program Files\Shrink Pic\shrink_pic.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\WINDOWS\msagent\AgentSvr.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\WINDOWS\System32\wbem\wmiprvse.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\System32\svchost.exe C:\Documents and Settings\Joe Fardella.JOEY\Desktop\Security\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mirror.bom.gov.au/products/IDR123.shtml R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://mirror.bom.gov.au/products/IDR123.shtml R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: iiBar - {8AA99D86-978D-4963-A845-24AF39FB0CF2} - C:\Program Files\iiBar\iiBar.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe" O4 - HKLM\..\Run: [siSUSBRG] C:\WINDOWS\SiSUSBrg.exe O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [smcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui O4 - HKLM\..\Run: [PPMemCheck] c:\PROGRA~1\PESTPA~1\PPMemCheck.exe O4 - HKLM\..\Run: [PestPatrol Control Center] c:\PROGRA~1\PESTPA~1\PPControl.exe O4 - HKLM\..\Run: [CookiePatrol] c:\PROGRA~1\PESTPA~1\CookiePatrol.exe O4 - HKCU\..\Run: [Chronograph] "C:\Program Files\Chronograph\chrono.exe" /autorun O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [AutoSizer] "C:\Program Files\AutoSizer\AutoSizer.exe" O4 - HKCU\..\Run: [skinClockLite] C:\Program Files\Clock Tray Skins Lite\ClockTraySkins.exe O4 - HKCU\..\Run: [Dulux WeatherShield WeatherDesk] C:\Program Files\Dulux WeatherShield WeatherDesk\weather.exe O4 - HKCU\..\Run: [iE Privacy Keeper] "C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe" -startup O4 - HKCU\..\Run: [system Mechanic Popup Stopper] "C:\Program Files\iolo\System Mechanic 4\PopupStopper.exe" O4 - Startup: Shrink Pic.lnk = C:\Program Files\Shrink Pic\shrink_pic.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: CyberBuddy.lnk = C:\Program Files\CyberBuddy\CyberBud.exe O4 - Global Startup: Digimax Viewer 2.1.lnk = C:\Program Files\Samsung\Digimax Viewer 2.1\STImgBrowser.exe O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: (no name) - {D799B0E4-BEDE-41d2-AEE0-1E3A1C4EF918} - C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe (HKCU) O9 - Extra 'Tools' menuitem: IE Privacy Keeper - {D799B0E4-BEDE-41d2-AEE0-1E3A1C4EF918} - C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe (HKCU) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} - https://www.windowsonecare.com/install/cli/...nSSWebAgent.CAB O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835 O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - https://scan.safety.live.com/resource/downl...lscbase7617.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1136969391307 O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab O16 - DPF: {EA1B8527-E422-4909-825A-70BE0694F18E} (PortfolioManagerWT ProfileManager Class) - https://online.westpac.com.au/wtoa/wtOtherA...iomanagerwt.cab O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTSvcCDA.EXE O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2\RpcDataSrv.exe O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2\RpcSandraSrv.exe O23 - Service: Steganos Live Encryption Engine (Version 401) [service] (SLEE_401_SERVICE) - Unknown owner - C:\WINDOWS\system32\SLEE401.exe O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
  4. Apparently something is interfering with my XP Home Admin account. I have my notebook set up like this for 2+ yrs: XX has a limited permissions account for surfing I have a limited permissions account for surfing I have a full permissions Administrators account for maintenance I was advised that doing my surfing on a limited permissions account was a secure way to help safeguard my computer in case I run into a hostile script on the web. The theory being that installations would not be as possible if the PC is accessed via a limited permissions user account. Not sure how valid this is but I was given this advice by the manager of a community college PC dept who is responsible for 700+ user PCs on campus so I figured it could not hurt. Here's the problem: I thought I downloaded a new version of Skype into my downloads folder last week, with the intent I'd manually install it later. (That's my usual MO - download the program into the download folder and then later scan and install it, doing any remove needed at that time. But I keep getting the prompt on boot up that there is a new version of Skype available, so I figured I'd better get it installed and stop the annoying prompt. Today I used my Admin account to uninstall the older version in Add/Remove programs. To my surprise there were actually 2 versions of Skype installed, so somehow this new version was installed rather than just being downloaded to my pending folder for manual install later. When I tried to uninstall on the Add/Remove programs list, it tells me I need to be an Administrator to do that! Duh! I am already an Administrator.... but my computer doesn't seem to know that! Frustrated, I figure, heck, I'll just make a new Admin account with full permissions for myself and fix this little problem. No deal, I got the same shut down prompt refusing me admin privileges using the brand new Admin account as well. I have no idea what to do and I'm hoping someone here will have some advice. I haven't tried to find anything at MS because every time I search there I find nothing applicable to my problem and when it does return some result, it's almost undecipherable to me. Fingers crossed someone here will have a lead for me on this....