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cozzens23

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  1. Ok thank you very much for you time and patience, i will try the other recommendations.
  2. Malwarebytes says there are no errors
  3. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 6.4.0 (11.29.2014:1) OS: Windows 8 x64 Ran by Heather on Tue 12/02/2014 at 15:37:53.77 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys ~~~ Files Successfully deleted: [File] C:\Windows\prefetch\GOOGLETOOLBARMANAGER_8CA8B414-D855646C.pf ~~~ Folders ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on Tue 12/02/2014 at 15:40:15.16 End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  4. # AdwCleaner v4.103 - Report created 02/12/2014 at 15:30:32 # Updated 01/12/2014 by Xplode # Database : 2014-12-02.2 [Live] # Operating System : Windows 8 (64 bits) # Username : Heather - THEPUTER # Running from : C:\Users\Heather\Downloads\adwcleaner_4.103.exe # Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Scheduled Tasks ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** ***** [ Browsers ] ***** -\\ Internet Explorer v10.0.9200.17148 -\\ Google Chrome v39.0.2171.71 ************************* AdwCleaner[R0].txt - [729 octets] - [02/12/2014 15:25:45] AdwCleaner[s0].txt - [651 octets] - [02/12/2014 15:30:32] ########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [710 octets] ##########
  5. # AdwCleaner v4.103 - Report created 02/12/2014 at 15:25:45 # Updated 01/12/2014 by Xplode # Database : 2014-12-02.2 [Live] # Operating System : Windows 8 (64 bits) # Username : Heather - THEPUTER # Running from : C:\Users\Heather\Downloads\adwcleaner_4.103.exe # Option : Scan ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Scheduled Tasks ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** ***** [ Browsers ] ***** -\\ Internet Explorer v10.0.9200.17148 -\\ Google Chrome v39.0.2171.71 ************************* AdwCleaner[R0].txt - [591 octets] - [02/12/2014 15:25:45] ########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [650 octets] ##########
  6. DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 10.0.9200.17148 Run by Heather at 14:43:31 on 2014-12-02 Microsoft Windows 8 6.2.9200.0.1252.1.1033.18.1935.378 [GMT -8:00] . AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes =============== . C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\system32\dwm.exe C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe C:\Windows\system32\svchost.exe -k apphost C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe C:\Windows\system32\dashost.exe C:\Program Files\Intel\iCLS Client\HeciServer.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Windows Defender\MsMpEng.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Windows\system32\taskhostex.exe C:\Windows\Explorer.EXE C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe\LiveComm.exe C:\Windows\system32\SearchIndexer.exe C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Windows\System32\RuntimeBroker.exe C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe C:\Windows\system32\wbem\wmiprvse.exe C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE C:\Program Files\CCleaner\CCleaner64.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe C:\Windows\System32\msdtc.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . mWinlogon: Userinit = userinit.exe BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll uRun: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe mRun: [CLVirtualDrive] "C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" /R mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe" IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe TCP: NameServer = 192.168.2.1 TCP: Interfaces\{B1AA98BA-BCC6-4113-9738-5AEDF15785AE} : DHCPNameServer = 192.168.2.1 SSODL: WebCheck - <orphaned> mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s x64-RunOnce: [NCPluginUpdater] "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe x64-Notify: igfxcui - igfxdev.dll x64-SSODL: WebCheck - <orphaned> . ============= SERVICES / DRIVERS =============== . R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2012-7-31 645952] R1 CLVirtualDrive;CLVirtualDrive;C:\Windows\System32\Drivers\CLVirtualDrive.sys [2014-11-15 92536] R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2014-11-15 98208] R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\Drivers\IntcDAud.sys [2012-6-19 342528] R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\Drivers\netr28x.sys [2013-12-4 2505904] R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2014-11-15 683664] R3 SmbDrvI;SmbDrvI;C:\Windows\System32\Drivers\Smb_driver_Intel.sys [2014-11-15 43832] R3 WirelessButtonDriver;HP Wireless Button Driver Service;C:\Windows\System32\Drivers\WirelessButtonDriver64.sys [2012-8-3 20288] S3 RSP2STOR;Realtek PCIE CardReader Driver - P2;C:\Windows\System32\Drivers\RtsP2Stor.sys [2014-11-15 266896] S3 SmbDrv;SmbDrv;C:\Windows\System32\Drivers\Smb_driver_AMDASF.sys [2014-11-15 41272] . =============== Created Last 30 ================ . 2014-12-02 19:58:52 75888 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{73810015-4673-4D9B-8BE5-8ECBBC2C68F3}\offreg.dll 2014-12-02 14:49:20 -------- d-----w- C:\ProgramData\{18165758-115C-4DC0-9EC2-FF89F725767F} 2014-12-02 14:37:42 11632448 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{73810015-4673-4D9B-8BE5-8ECBBC2C68F3}\mpengine.dll 2014-12-01 05:04:36 11632448 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll 2014-11-27 02:46:35 582552 ----a-w- C:\Windows\System32\AutoUpdate.exe 2014-11-27 02:46:35 462760 ----a-w- C:\Windows\System32\NotificationUI.exe 2014-11-23 23:05:15 -------- d-----w- C:\Program Files\CCleaner 2014-11-23 23:03:08 -------- d-----w- C:\Users\Heather\AppData\Local\Google 2014-11-23 21:22:14 -------- d-----w- C:\Windows\System32\AutoUpdateLicense 2014-11-23 04:52:13 28616704 ----a-w- C:\Program Files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll 2014-11-23 04:52:10 27853824 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll 2014-11-23 04:51:59 695808 ----a-w- C:\Windows\System32\WSShared.dll 2014-11-23 04:51:59 568832 ----a-w- C:\Windows\SysWow64\WSShared.dll 2014-11-23 04:51:59 198656 ----a-w- C:\Windows\System32\Windows.ApplicationModel.Store.dll 2014-11-23 04:51:59 163840 ----a-w- C:\Windows\System32\Windows.ApplicationModel.Store.TestingFramework.dll 2014-11-23 04:51:59 125952 ----a-w- C:\Windows\System32\WinSetupUI.dll 2014-11-23 04:51:59 124928 ----a-w- C:\Windows\SysWow64\Windows.ApplicationModel.Store.TestingFramework.dll 2014-11-18 20:34:27 269992 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10248.bin 2014-11-18 20:30:27 827904 ----a-w- C:\Windows\System32\kerberos.dll 2014-11-18 20:30:27 666624 ----a-w- C:\Windows\SysWow64\kerberos.dll 2014-11-18 20:30:26 238080 ----a-w- C:\Windows\System32\pku2u.dll 2014-11-18 20:30:26 187904 ----a-w- C:\Windows\SysWow64\pku2u.dll 2014-11-18 03:20:22 3265256 ----a-w- C:\Windows\System32\drivers\evbda.sys 2014-11-18 03:20:12 2397184 ----a-w- C:\Windows\System32\WpcMon.exe 2014-11-18 03:20:07 3964416 ----a-w- C:\Windows\System32\WinSAT.exe 2014-11-18 03:20:04 533224 ----a-w- C:\Windows\System32\drivers\bxvbda.sys 2014-11-18 03:20:03 1513984 ----a-w- C:\Windows\System32\vssapi.dll 2014-11-18 03:18:59 21504 ----a-w- C:\Windows\SysWow64\perfnet.dll 2014-11-18 03:17:33 301568 ----a-w- C:\Windows\System32\newdev.dll 2014-11-18 03:17:33 275968 ----a-w- C:\Windows\SysWow64\newdev.dll 2014-11-18 03:17:32 76288 ----a-w- C:\Windows\System32\newdev.exe 2014-11-18 03:17:31 75264 ----a-w- C:\Windows\System32\ndadmin.exe 2014-11-18 03:17:31 74240 ----a-w- C:\Windows\SysWow64\newdev.exe 2014-11-18 03:17:31 73728 ----a-w- C:\Windows\SysWow64\ndadmin.exe 2014-11-18 03:17:19 309760 ----a-w- C:\Windows\System32\wusa.exe 2014-11-18 03:17:19 305152 ----a-w- C:\Windows\SysWow64\wusa.exe 2014-11-18 03:16:55 1939288 ----a-w- C:\Windows\System32\drivers\ntfs.sys 2014-11-18 03:16:47 599040 ----a-w- C:\Windows\System32\WSDApi.dll 2014-11-18 03:16:47 523264 ----a-w- C:\Windows\System32\XpsGdiConverter.dll 2014-11-18 03:16:47 365568 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll 2014-11-18 03:16:47 332632 ----a-w- C:\Windows\System32\drivers\storport.sys 2014-11-18 03:16:47 278872 ----a-w- C:\Windows\System32\drivers\msiscsi.sys 2014-11-18 03:16:46 485888 ----a-w- C:\Windows\SysWow64\WSDApi.dll 2014-11-18 03:16:46 118784 ----a-w- C:\Windows\System32\drivers\dfsc.sys 2014-11-18 03:15:44 374784 ----a-w- C:\Windows\System32\clusapi.dll 2014-11-18 03:15:43 626688 ----a-w- C:\Windows\System32\resutils.dll 2014-11-18 03:15:43 488960 ----a-w- C:\Windows\SysWow64\resutils.dll 2014-11-18 03:15:43 302080 ----a-w- C:\Windows\SysWow64\clusapi.dll 2014-11-18 03:15:42 285016 ----a-w- C:\Windows\System32\drivers\spaceport.sys 2014-11-18 03:13:59 67072 ----a-w- C:\Windows\SysWow64\openfiles.exe 2014-11-18 03:13:59 321536 ----a-w- C:\Windows\System32\drivers\udfs.sys 2014-11-18 03:13:59 245760 ----a-w- C:\Windows\SysWow64\LocationApi.dll 2014-11-18 03:13:58 68608 ----a-w- C:\Windows\System32\wwanprotdim.dll 2014-11-18 03:13:58 312832 ----a-w- C:\Windows\System32\LocationApi.dll 2014-11-18 03:13:58 154112 ----a-w- C:\Windows\SysWow64\WinSCard.dll 2014-11-18 03:11:54 90112 ----a-w- C:\Windows\System32\drivers\ser2pl64.sys 2014-11-18 02:56:33 109568 ----a-w- C:\Windows\System32\dskquota.dll 2014-11-18 02:56:31 82944 ----a-w- C:\Windows\SysWow64\dskquota.dll 2014-11-18 02:55:25 929792 ----a-w- C:\Windows\SysWow64\mfnetsrc.dll 2014-11-18 02:55:25 1172992 ----a-w- C:\Windows\System32\mfnetsrc.dll 2014-11-18 02:55:24 677888 ----a-w- C:\Windows\System32\mfnetcore.dll 2014-11-18 02:55:24 673280 ----a-w- C:\Windows\System32\mfmpeg2srcsnk.dll 2014-11-18 02:55:24 568832 ----a-w- C:\Windows\SysWow64\mfnetcore.dll 2014-11-18 02:55:23 513024 ----a-w- C:\Windows\SysWow64\mfmpeg2srcsnk.dll 2014-11-18 02:54:05 414720 ----a-w- C:\Windows\SysWow64\StructuredQuery.dll 2014-11-18 02:54:04 289280 ----a-w- C:\Windows\SysWow64\mswsock.dll 2014-11-18 02:54:04 116224 ----a-w- C:\Windows\SysWow64\Windows.Storage.Compression.dll 2014-11-18 02:54:03 612416 ----a-w- C:\Windows\SysWow64\mfplat.dll 2014-11-18 02:54:03 47616 ----a-w- C:\Windows\SysWow64\PCPKsp.dll 2014-11-18 02:54:03 219648 ----a-w- C:\Windows\SysWow64\input.dll 2014-11-18 02:54:00 51712 ----a-w- C:\Windows\SysWow64\dhcpcsvc6.dll 2014-11-18 02:54:00 270336 ----a-w- C:\Windows\SysWow64\dhcpcore.dll 2014-11-18 02:54:00 204800 ----a-w- C:\Windows\SysWow64\dhcpcore6.dll 2014-11-18 02:52:54 7680 ----a-w- C:\Windows\System32\kbdhebl3.dll 2014-11-18 02:52:53 264704 ----a-w- C:\Windows\System32\ListSvc.dll 2014-11-18 02:52:51 1280000 ----a-w- C:\Windows\System32\FntCache.dll 2014-11-18 02:52:50 62976 ----a-w- C:\Windows\System32\dhcpcsvc6.dll 2014-11-18 02:52:50 331776 ----a-w- C:\Windows\System32\dhcpcore.dll 2014-11-18 02:52:50 244224 ----a-w- C:\Windows\System32\dhcpcore6.dll 2014-11-18 02:52:43 34816 ----a-w- C:\Windows\System32\microsoft-windows-pdc.dll 2014-11-18 02:52:43 118784 ----a-w- C:\Windows\System32\AppxSip.dll 2014-11-18 02:52:39 33512 ----a-w- C:\Windows\System32\drivers\battc.sys 2014-11-18 02:50:22 437248 ----a-w- C:\Windows\SysWow64\wvc.dll 2014-11-18 02:50:22 399360 ----a-w- C:\Windows\SysWow64\sysmon.ocx 2014-11-18 02:50:22 1245696 ----a-w- C:\Windows\SysWow64\wdc.dll 2014-11-18 02:50:21 566784 ----a-w- C:\Windows\System32\wvc.dll 2014-11-18 02:50:21 462336 ----a-w- C:\Windows\System32\sysmon.ocx 2014-11-18 02:50:21 1374208 ----a-w- C:\Windows\System32\wdc.dll 2014-11-18 02:46:29 798208 ----a-w- C:\Windows\SysWow64\WebcamUi.dll 2014-11-18 02:46:29 560128 ----a-w- C:\Windows\SysWow64\UserLanguagesCpl.dll 2014-11-18 02:46:21 46592 ----a-w- C:\Windows\SysWow64\vds_ps.dll 2014-11-18 02:46:20 179200 ----a-w- C:\Windows\SysWow64\wpnapps.dll 2014-11-18 02:46:19 1027152 ----a-w- C:\Windows\SysWow64\Taskmgr.exe 2014-11-18 02:46:04 955904 ----a-w- C:\Windows\System32\WebcamUi.dll 2014-11-18 02:45:59 23552 ----a-w- C:\Windows\System32\vdsldr.exe 2014-11-18 02:45:59 120832 ----a-w- C:\Windows\System32\vds_ps.dll 2014-11-18 02:45:58 631808 ----a-w- C:\Windows\System32\UserLanguagesCpl.dll 2014-11-18 02:45:50 244736 ----a-w- C:\Windows\System32\wpnapps.dll 2014-11-18 02:45:46 1122768 ----a-w- C:\Windows\System32\Taskmgr.exe 2014-11-18 00:08:51 71168 ----a-w- C:\Windows\System32\drivers\hdaudbus.sys 2014-11-17 23:39:18 6974808 ----a-w- C:\Windows\System32\ntoskrnl.exe 2014-11-17 23:39:16 143872 ----a-w- C:\Windows\SysWow64\Windows.ApplicationModel.Store.dll 2014-11-17 23:39:16 126464 ----a-w- C:\Windows\System32\Robocopy.exe 2014-11-17 23:39:16 106496 ----a-w- C:\Windows\SysWow64\Robocopy.exe 2014-11-17 23:39:03 3262976 ----a-w- C:\Program Files\Common Files\Microsoft Shared\ink\tipskins.dll 2014-11-17 23:39:03 1824784 ----a-w- C:\Windows\System32\ntdll.dll 2014-11-17 23:39:02 1023488 ----a-w- C:\Windows\System32\localspl.dll 2014-11-17 23:39:01 394624 ----a-w- C:\Program Files\Common Files\Microsoft Shared\ink\TabTip.exe 2014-11-17 23:39:01 328000 ----a-w- C:\Windows\System32\drivers\volsnap.sys 2014-11-17 23:39:01 2620928 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL 2014-11-17 23:39:00 1539584 ----a-w- C:\Windows\System32\storagewmi.dll 2014-11-17 23:37:55 11459584 ----a-w- C:\Windows\System32\glcndFilter.dll 2014-11-17 23:36:47 893952 ----a-w- C:\Windows\SysWow64\msctf.dll 2014-11-17 23:35:34 915968 ----a-w- C:\Windows\System32\MPSSVC.dll 2014-11-17 23:35:34 758784 ----a-w- C:\Windows\System32\FirewallAPI.dll 2014-11-17 23:35:34 550400 ----a-w- C:\Windows\SysWow64\FirewallAPI.dll 2014-11-17 23:35:34 227840 ----a-w- C:\Windows\System32\WebClnt.dll 2014-11-17 23:35:34 199168 ----a-w- C:\Windows\SysWow64\WebClnt.dll 2014-11-17 23:35:34 100696 ----a-w- C:\Windows\System32\drivers\disk.sys 2014-11-17 23:35:33 86016 ----a-w- C:\Windows\SysWow64\davclnt.dll 2014-11-17 23:35:33 74752 ----a-w- C:\Windows\System32\drivers\mpsdrv.sys 2014-11-17 23:35:33 24576 ----a-w- C:\Windows\System32\wfapigp.dll 2014-11-17 23:35:33 19968 ----a-w- C:\Windows\SysWow64\wfapigp.dll 2014-11-17 23:35:33 105984 ----a-w- C:\Windows\System32\icfupgd.dll 2014-11-17 23:35:33 104448 ----a-w- C:\Windows\System32\davclnt.dll 2014-11-17 23:35:01 144896 ----a-w- C:\Windows\System32\tssdisai.dll 2014-11-17 23:34:59 148480 ----a-w- C:\Windows\System32\poqexec.exe 2014-11-17 23:34:45 83968 ----a-w- C:\Windows\System32\drivers\hidclass.sys 2014-11-17 23:34:44 78336 ----a-w- C:\Windows\System32\drivers\IPMIDrv.sys 2014-11-17 23:34:44 32768 ----a-w- C:\Windows\System32\drivers\hidparse.sys 2014-11-17 23:34:44 1120768 ----a-w- C:\Windows\System32\gpedit.dll 2014-11-17 23:34:44 1075200 ----a-w- C:\Windows\SysWow64\gpedit.dll 2014-11-17 23:34:39 94552 ----a-w- C:\Windows\System32\drivers\mountmgr.sys 2014-11-17 22:35:17 713672 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2014-11-17 22:35:17 106440 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2014-11-17 22:31:23 -------- d-s---w- C:\Windows\System32\CompatTel 2014-11-17 21:12:38 275080 ------w- C:\Windows\System32\MpSigStub.exe 2014-11-17 20:58:59 -------- d-----w- C:\Windows\System32\MRT 2014-11-17 20:51:39 35480 ----a-w- C:\Windows\SysWow64\TsWpfWrp.exe 2014-11-17 20:51:39 35480 ----a-w- C:\Windows\System32\TsWpfWrp.exe 2014-11-17 19:43:59 785624 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys 2014-11-17 19:43:59 54488 ----a-w- C:\Windows\System32\drivers\WdfLdr.sys 2014-11-17 19:43:27 210560 ----a-w- C:\Windows\System32\drivers\usbvideo.sys 2014-11-17 19:43:26 99328 ----a-w- C:\Windows\System32\drivers\usbcir.sys 2014-11-17 19:43:10 652288 ----a-w- C:\Windows\System32\comctl32.dll 2014-11-17 19:43:10 541696 ----a-w- C:\Windows\SysWow64\comctl32.dll 2014-11-17 19:40:50 1453400 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys 2014-11-17 19:39:05 888320 ----a-w- C:\Windows\System32\autochk.exe 2014-11-17 19:39:05 542208 ----a-w- C:\Windows\System32\untfs.dll 2014-11-17 19:39:04 793088 ----a-w- C:\Windows\SysWow64\autochk.exe 2014-11-17 19:39:04 482816 ----a-w- C:\Windows\SysWow64\untfs.dll 2014-11-17 19:38:33 94208 ----a-w- C:\Windows\System32\synceng.dll 2014-11-17 19:38:33 72192 ----a-w- C:\Windows\SysWow64\synceng.dll 2014-11-17 19:38:11 1933312 ----a-w- C:\Windows\System32\wbem\cimwin32.dll 2014-11-17 19:38:04 4577792 ----a-w- C:\Program Files\Windows NT\Accessories\wordpad.exe 2014-11-17 19:38:04 1101824 ----a-w- C:\Windows\System32\wmpmde.dll 2014-11-17 19:38:03 1149952 ----a-w- C:\Windows\System32\winmde.dll 2014-11-17 19:38:02 951808 ----a-w- C:\Windows\System32\Windows.Globalization.dll 2014-11-17 19:38:02 645120 ----a-w- C:\Windows\System32\Windows.Security.Authentication.OnlineId.dll 2014-11-17 19:38:02 357888 ----a-w- C:\Windows\SysWow64\netcfgx.dll 2014-11-17 19:38:00 180224 ----a-w- C:\Windows\System32\SystemEventsBrokerServer.dll 2014-11-17 19:38:00 171008 ----a-w- C:\Windows\System32\TimeBrokerServer.dll 2014-11-17 19:36:53 4917760 ----a-w- C:\Windows\System32\sppsvc.exe 2014-11-17 19:34:29 17888 ----a-w- C:\Windows\System32\msvcr100_clr0400.dll 2014-11-17 19:34:26 17888 ----a-w- C:\Windows\SysWow64\msvcr100_clr0400.dll 2014-11-17 19:24:43 2094592 ----a-w- C:\Windows\System32\mmc.exe 2014-11-17 19:24:42 1964544 ----a-w- C:\Windows\System32\wlidsvc.dll 2014-11-17 19:24:28 1611776 ----a-w- C:\Windows\SysWow64\mmc.exe 2014-11-17 19:24:16 1886208 ----a-w- C:\Windows\System32\setupapi.dll 2014-11-17 19:24:10 406016 ----a-w- C:\Windows\System32\Windows.Media.dll 2014-11-17 19:24:05 28904 ----a-w- C:\Windows\System32\drivers\msgpiowin32.sys 2014-11-17 19:24:05 1752064 ----a-w- C:\Windows\SysWow64\setupapi.dll 2014-11-17 19:21:45 723968 ----a-w- C:\Windows\System32\BFE.DLL 2014-11-17 19:20:56 585728 ----a-w- C:\Windows\System32\rastls.dll 2014-11-17 19:20:56 510464 ----a-w- C:\Windows\SysWow64\rastls.dll 2014-11-17 19:16:27 875688 ----a-w- C:\Windows\SysWow64\msvcr120_clr0400.dll 2014-11-17 19:16:26 869544 ----a-w- C:\Windows\System32\msvcr120_clr0400.dll 2014-11-17 19:15:38 567808 ----a-w- C:\Windows\SysWow64\oleaut32.dll 2014-11-17 19:15:37 778240 ----a-w- C:\Windows\System32\oleaut32.dll 2014-11-17 19:07:04 124112 ----a-w- C:\Windows\System32\PresentationCFFRasterizerNative_v0300.dll 2014-11-17 19:07:04 102608 ----a-w- C:\Windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll 2014-11-17 19:05:59 385024 ----a-w- C:\Windows\System32\ncsi.dll 2014-11-17 19:04:58 10115072 ----a-w- C:\Windows\System32\twinui.dll 2014-11-17 19:03:56 982016 ----a-w- C:\Windows\System32\KernelBase.dll 2014-11-17 19:02:59 318976 ----a-w- C:\Windows\SysWow64\schannel.dll 2014-11-17 19:01:51 3552768 ----a-w- C:\Windows\System32\tquery.dll 2014-11-17 19:00:29 79872 ----a-w- C:\Windows\System32\packager.dll 2014-11-17 19:00:29 68096 ----a-w- C:\Windows\SysWow64\packager.dll 2014-11-17 19:00:25 694272 ----a-w- C:\Windows\SysWow64\rpcrt4.dll 2014-11-17 19:00:25 1312768 ----a-w- C:\Windows\System32\rpcrt4.dll 2014-11-17 19:00:24 3842560 ----a-w- C:\Windows\System32\d2d1.dll 2014-11-17 19:00:22 3288576 ----a-w- C:\Windows\SysWow64\d2d1.dll 2014-11-17 19:00:04 70144 ----a-w- C:\Windows\System32\appinfo.dll 2014-11-17 19:00:04 112984 ----a-w- C:\Windows\System32\consent.exe 2014-11-17 18:58:55 411880 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS 2014-11-17 18:14:51 470016 ----a-w- C:\Program Files (x86)\Internet Explorer\ieinstal.exe 2014-11-17 17:39:23 2048 ----a-w- C:\Windows\SysWow64\tzres.dll 2014-11-17 17:39:23 2048 ----a-w- C:\Windows\System32\tzres.dll 2014-11-17 01:48:22 312320 ----a-w- C:\Windows\System32\msieftp.dll 2014-11-17 01:48:21 273408 ----a-w- C:\Windows\SysWow64\msieftp.dll 2014-11-16 19:12:15 -------- d-----w- C:\ProgramData\Malwarebytes 2014-11-16 19:11:47 -------- d-----w- C:\Users\Heather\AppData\Local\Programs 2014-11-16 15:53:58 50784 ----a-w- C:\ProgramData\Microsoft\windowsfiltering\Sqm\Manifest\Sqm3.bin 2014-11-16 15:53:55 17536 ----a-w- C:\ProgramData\Microsoft\windowssampling\Sqm\Manifest\Sqm3.bin 2014-11-16 02:03:07 -------- d-----w- C:\Users\Heather\AppData\Roaming\hpqlog 2014-11-16 02:03:06 -------- d-----w- C:\Users\Heather\AppData\Local\Hewlett-Packard 2014-11-16 01:36:47 99328 ----a-w- C:\Windows\System32\wushareduxresources.dll 2014-11-16 01:30:10 -------- d-----w- C:\Users\Heather\AppData\Local\ElevatedDiagnostics 2014-11-16 01:29:57 -------- d-----w- C:\Users\Heather\AppData\Local\Diagnostics 2014-11-16 01:21:18 -------- d-----w- C:\Users\Heather\AppData\Local\Power2Go8 2014-11-16 01:19:17 -------- d-----r- C:\Users\Heather\Searches 2014-11-16 01:19:15 -------- d-----r- C:\Users\Heather\Contacts 2014-11-16 01:19:00 -------- d-----w- C:\Users\Heather\AppData\Roaming\Synaptics 2014-11-16 01:11:14 -------- d-sh--w- C:\Recovery 2014-11-16 00:43:17 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll 2014-11-16 00:43:17 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll 2014-11-16 00:43:17 29480 ----a-w- C:\Windows\SysWow64\msxml3a.dll 2014-11-16 00:42:16 92536 ----a-w- C:\Windows\System32\drivers\CLVirtualDrive.sys 2014-11-16 00:42:12 -------- d-----w- C:\Program Files (x86)\Common Files\CyberLink 2014-11-16 00:36:41 -------- d-----w- C:\ProgramData\install_clap 2014-11-16 00:33:05 -------- d-----w- C:\ProgramData\Synaptics 2014-11-16 00:26:22 -------- d-----w- C:\Windows\SysWow64\sda 2014-11-16 00:26:20 9888912 ----a-w- C:\Windows\SysWow64\RtsP2StorIcon.dll 2014-11-16 00:26:20 266896 ----a-w- C:\Windows\System32\drivers\RtsP2Stor.sys 2014-11-16 00:25:44 74344 ----a-w- C:\Windows\System32\RtNicProp64.dll 2014-11-16 00:25:44 683664 ----a-w- C:\Windows\System32\drivers\Rt630x64.sys 2014-11-16 00:25:24 -------- d-----w- C:\Program Files\Synaptics 2014-11-16 00:23:50 -------- d-----w- C:\ProgramData\Ralink Driver 2014-11-16 00:23:18 -------- d-----w- C:\Program Files\Bonjour 2014-11-16 00:23:18 -------- d-----w- C:\Program Files (x86)\Bonjour 2014-11-16 00:23:17 377344 ----a-w- C:\Windows\System32\hpbrprtmon.dll 2014-11-16 00:23:17 355840 ----a-w- C:\Windows\System32\hpbprtmon.dll 2014-11-16 00:23:17 170496 ----a-w- C:\Windows\System32\hpbprtmonui.dll 2014-11-16 00:23:01 15168 ----a-w- C:\Windows\System32\drivers\IntelMEFWVer.dll 2014-11-16 00:22:33 -------- d-----w- C:\Program Files (x86)\Common Files\postureAgent 2014-11-16 00:22:26 20992 ----a-w- C:\Windows\System32\OpenCL.dll 2014-11-16 00:22:26 144896 ----a-w- C:\Windows\System32\IntelOpenCL64.dll 2014-11-16 00:22:25 17920 ----a-w- C:\Windows\SysWow64\OpenCL.dll 2014-11-16 00:22:25 104448 ----a-w- C:\Windows\SysWow64\IntelOpenCL32.dll 2014-11-16 00:22:17 -------- d-----w- C:\Program Files\Common Files\Intel 2014-11-16 00:22:16 -------- d-----w- C:\Program Files (x86)\Common Files\Intel 2014-11-16 00:21:10 53248 ----a-w- C:\Windows\SysWow64\CSVer.dll 2014-11-16 00:21:06 -------- d-----w- C:\Intel 2014-11-16 00:14:45 819440 ----a-w- C:\Windows\System32\SynCOM.dll 2014-11-16 00:14:45 177976 ----a-w- C:\Windows\System32\SynTPCo13.dll 2014-11-16 00:14:45 1721576 ----a-w- C:\Windows\System32\WdfCoInstaller01009.dll 2014-11-16 00:14:45 1048576 ----a-w- C:\Windows\System32\syndata.bin 2014-11-16 00:14:44 43832 ----a-w- C:\Windows\System32\drivers\Smb_driver_Intel.sys 2014-11-16 00:14:44 41272 ----a-w- C:\Windows\System32\drivers\Smb_driver_AMDASF.sys . ==================== Find3M ==================== . 2014-11-05 06:40:03 304128 ----a-w- C:\Windows\System32\generaltel.dll 2014-11-05 06:38:08 228864 ----a-w- C:\Windows\System32\aepdu.dll 2014-11-05 03:16:41 556544 ----a-w- C:\Windows\System32\aeinv.dll 2014-10-26 01:56:17 2237952 ----a-w- C:\Windows\System32\wininet.dll 2014-10-26 01:56:06 915968 ----a-w- C:\Windows\System32\uxtheme.dll 2014-10-26 01:56:06 53760 ----a-w- C:\Windows\System32\UXInit.dll 2014-10-26 01:54:43 3959296 ----a-w- C:\Windows\System32\jscript9.dll 2014-10-26 01:54:36 67072 ----a-w- C:\Windows\System32\iesetup.dll 2014-10-26 01:54:36 136704 ----a-w- C:\Windows\System32\iesysprep.dll 2014-10-26 01:53:54 1509376 ----a-w- C:\Windows\System32\inetcpl.cpl 2014-10-26 00:36:01 1762816 ----a-w- C:\Windows\SysWow64\wininet.dll 2014-10-26 00:35:53 44032 ----a-w- C:\Windows\SysWow64\UXInit.dll 2014-10-26 00:34:48 2861568 ----a-w- C:\Windows\SysWow64\jscript9.dll 2014-10-26 00:34:43 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll 2014-10-26 00:34:43 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll 2014-10-26 00:34:16 1441280 ----a-w- C:\Windows\SysWow64\inetcpl.cpl 2014-10-26 00:19:11 2706432 ----a-w- C:\Windows\System32\mshtml.tlb 2014-10-26 00:13:06 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2014-10-25 21:48:29 534528 ----a-w- C:\Windows\SysWow64\uxtheme.dll 2014-10-11 08:35:58 171840 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys 2014-10-11 07:44:56 588288 ----a-w- C:\Windows\System32\SHCore.dll 2014-10-11 07:44:47 3248640 ----a-w- C:\Windows\System32\rdpcorets.dll 2014-10-11 07:44:07 393216 ----a-w- C:\Windows\System32\msihnd.dll 2014-10-11 07:44:07 2885632 ----a-w- C:\Windows\System32\msi.dll 2014-10-11 07:43:51 1281536 ----a-w- C:\Windows\System32\lsasrv.dll 2014-10-11 07:43:08 2307072 ----a-w- C:\Windows\System32\authui.dll 2014-10-11 05:58:05 8858624 ----a-w- C:\Windows\SysWow64\twinui.dll 2014-10-11 05:57:57 452608 ----a-w- C:\Windows\SysWow64\SHCore.dll 2014-10-11 05:57:21 295424 ----a-w- C:\Windows\SysWow64\msihnd.dll 2014-10-11 05:57:21 2416640 ----a-w- C:\Windows\SysWow64\msi.dll 2014-10-11 05:56:37 2037760 ----a-w- C:\Windows\SysWow64\authui.dll 2014-10-11 05:41:57 146944 ----a-w- C:\Windows\System32\msaudite.dll 2014-10-11 05:41:43 713728 ----a-w- C:\Windows\System32\adtschema.dll 2014-10-11 05:05:20 146944 ----a-w- C:\Windows\SysWow64\msaudite.dll 2014-10-11 05:04:59 713728 ----a-w- C:\Windows\SysWow64\adtschema.dll 2014-10-03 01:21:18 522728 ----a-w- C:\Windows\System32\AUDIOKSE.dll 2014-10-02 22:29:25 267264 ----a-w- C:\Windows\System32\EncDump.dll 2014-10-02 22:29:16 783872 ----a-w- C:\Windows\System32\audiosrv.dll 2014-10-02 22:29:16 169472 ----a-w- C:\Windows\System32\AudioEndpointBuilder.dll 2014-10-01 23:05:12 4068864 ----a-w- C:\Windows\System32\win32k.sys 2014-09-24 23:29:51 72192 ----a-w- C:\Windows\SysWow64\ncryptsslp.dll 2014-09-24 23:01:14 414208 ----a-w- C:\Windows\System32\schannel.dll 2014-09-24 23:01:00 86528 ----a-w- C:\Windows\System32\ncryptsslp.dll 2014-09-22 05:53:10 35320 ----a-w- C:\Windows\System32\drivers\WdBoot.sys 2014-09-13 06:24:47 2233152 ----a-w- C:\Windows\System32\drivers\tcpip.sys . ============= FINISH: 14:45:25.20 ===============
  7. . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 8 Boot Device: \Device\HarddiskVolume2 Install Date: 11/15/2014 5:18:10 PM System Uptime: 12/1/2014 8:43:30 PM (18 hours ago) . Motherboard: Hewlett-Packard | | 1854 Processor: Intel® Pentium® CPU B960 @ 2.20GHz | U3E1 | 800/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 465 GiB total, 394.146 GiB free. D: is CDROM () E: is FIXED (FAT32) - 0 GiB total, 0.162 GiB free. . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP3: 11/17/2014 11:06:42 AM - Installed PL-2303 Vista Driver Installer RP4: 11/23/2014 1:06:48 PM - Windows Update RP5: 11/24/2014 6:58:03 PM - HPSF Applying updates RP7: 11/29/2014 11:29:56 PM - Windows Modules Installer . ==== Installed Programs ====================== . Bonjour CCleaner CyberLink LabelPrint CyberLink Media Suite 10 CyberLink Power2Go 8 CyberLink PowerDVD CyberLink YouCam Energy Star Google Chrome Google Toolbar for Internet Explorer Google Update Helper Hewlett-Packard ACLM.NET v1.2.2.3 HP Customer Experience Enhancements HP Postscript Converter HP Quick Launch HP Recovery Manager HP Registration Service HP Software Framework HP Support Assistant HP Utility Center HP Wireless Button Driver Intel® Management Engine Components Intel® Processor Graphics Intel® SDK for OpenCL - CPU Only Runtime Package Intel® Trusted Connect Service Client Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Ralink RT5390R 802.11bgn Wi-Fi Adapter Realtek Ethernet Controller Driver Realtek High Definition Audio Driver Realtek PCIE Card Reader Synaptics Pointing Device Driver . ==== Event Viewer Messages From Past Week ======== . 12/2/2014 6:48:50 AM, Error: Service Control Manager [7000] - The HP Support Assistant Service service failed to start due to the following error: The system cannot find the file specified. 12/2/2014 6:47:40 AM, Error: Service Control Manager [7031] - The HP Support Assistant Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 12/2/2014 12:06:45 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0xC190010E: English ESD Bundle Parent. 12/1/2014 8:41:32 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0xC190010A: English ESD Bundle Parent. 11/30/2014 11:52:46 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HP Support Assistant Service service. . ==== End Of File ===========================
  8. Disk space running at 99% to 100% all the time, i have refreshed it 4 times and recovered using recovery disc set i burned off the computer and it only seems to get worse.