Lou74

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Everything posted by Lou74

  1. Chuck, you rock!!! Would you like me to give you a shout out on Powell Valley Exchange? So thankful for your help and expertise
  2. oh my goodness Chuck, the laptop is running much nicer!! I probably need to get it protected now right? An install the up dates and remove the old versions of things? I am starting to get used to how things work lol!! Thank you for all your help so far...as per normal you have been a huge blessing, very good at what you do and I very much appreciate it!!! I have been more able to get it done in a quicker time frame this time!! Thank you for your efficiency also!
  3. Results of screen317's Security Check version 0.99.88 x64 (UAC is enabled) Internet Explorer 10 Out of date! ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Windows Defender WMI entry may not exist for antivirus; attempting automatic update. `````````Anti-malware/Other Utilities Check:````````` Adobe Flash Player 11.8.800.94 Flash Player out of Date! Mozilla Firefox 27.0.1 Firefox out of Date! ````````Process Check: objlist.exe by Laurent```````` Malwarebytes Anti-Malware mbamservice.exe Malwarebytes Anti-Malware mbam.exe Malwarebytes Anti
  4. actually, as I posted the last comment, the log appeared above!!
  5. looks like Norton was removed successfully. I did run the fix and posted the log...cant see it on here though...will look for it and post it again
  6. All processes killed ========== OTL ========== HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope| /E : value set successfully! 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\ not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}\ deleted successfully. 64bit-Registry key HKEY_LOCA
  7. ok, I think that might be everything?
  8. OTL Extras logfile created on: 10/9/2014 10:20:56 AM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Susan\Downloads 64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation Internet Explorer (Version = 9.10.9200.16863) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 3.60 Gb Total Physical Memory | 2.28 Gb Available Physical Memory | 63.42% Memory free 4.22 Gb Paging File | 2.77 Gb Available in Paging File | 65.64% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\W
  9. OTL logfile created on: 10/9/2014 10:20:56 AM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Susan\Downloads 64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation Internet Explorer (Version = 9.10.9200.16863) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 3.60 Gb Total Physical Memory | 2.28 Gb Available Physical Memory | 63.42% Memory free 4.22 Gb Paging File | 2.77 Gb Available in Paging File | 65.64% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows
  10. # AdwCleaner v3.311 - Report created 09/10/2014 at 10:06:24 # Updated 30/09/2014 by Xplode # Operating System : Windows 8 (64 bits) # Username : Susan - MWPREP07102013 # Running from : C:\Users\Susan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BMWT6YZ8\adwcleaner_3.311 (1).exe # Option : Clean ***** [ Services ] ***** [#] Service Deleted : DatamngrCoordinator Service Deleted : F06DEFF2-5B9C-490D-910F-35D3A91196222 ***** [ Files / Folders ] ***** [#] Folder Deleted : C:\ProgramData\BitGuard [#] Folder Deleted : C:\ProgramData\Browser Manager [#] Folder Deleted : C:\Pro
  11. can you use those log files with the lines crossed through? It hasn't done that previously when I have posted logs
  12. Malwarebytes Anti-Malware www.malwarebytes.org Protection, 10/9/2014 9:23:11 AM, SYSTEM, MWPREP07102013, Protection, Malware Protection, Starting, Protection, 10/9/2014 9:23:11 AM, SYSTEM, MWPREP07102013, Protection, Malware Protection, Started, Protection, 10/9/2014 9:23:12 AM, SYSTEM, MWPREP07102013, Protection, Malicious Website Protection, Starting, Protection, 10/9/2014 9:23:12 AM, SYSTEM, MWPREP07102013, Protection, Malicious Website Protection, Started, Update, 10/9/2014 9:23:15 AM, SYSTEM, MWPREP07102013, Manual, Rootkit Database, 2014.2.20.1, 2014.10.8.1, Update, 10/9/2014 9:23:21 AM,
  13. Don't know why there is a line through all the text of the above log?
  14. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 6.3.2 (10.09.2014:1) OS: Windows 8 x64 Ran by Susan on Thu 10/09/2014 at 8:55:49.94 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services Failed to stop: [service] datamngrcoordinator Successfully stopped: [service] torchcrashhandler Successfully deleted: [service] torchcrashhandler Successfully stopped: [service] videodownloadconverter_4zservice Successfully deleted: [service] videodownloadconverter_4zservice ~~~ Registry Values Successfully deleted: [Registr
  15. # AdwCleaner v3.311 - Report created 09/10/2014 at 08:43:20 # Updated 30/09/2014 by Xplode # Operating System : Windows 8 (64 bits) # Username : Susan - MWPREP07102013 # Running from : C:\Users\Susan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BMWT6YZ8\adwcleaner_3.311.exe # Option : Scan ***** [ Services ] ***** Service Found : DatamngrCoordinator Service Found : F06DEFF2-5B9C-490D-910F-35D3A91196222 Service Found : torchcrashhandler Service Found : VideoDownloadConverter_4zService ***** [ Files / Folders ] ***** File Found : C:\Program Files (x86)\Mozilla Firefox\br
  16. Hi Flashh4, it's Lou K here again! I am now on the lap top of our church, and it hasn't ever had any virus protection on it, and it's doing annoying things on boot up.... probably needs a clean up! Can you help me AGAIN?!!!!!!
  17. HI Chuck, yes we already have the option changed to "never sleep" as this was a problem that we had previously. The internet is running real quick now thank you! We will clean up regularly from now on. I am over at mother in laws tomorrow at some point, so I will begin once again on their clean up! Thank you so much, I appreciate what you do
  18. is this how Amazon know how to send things to my email that "I may like" because of what I bought previously, or how my FB page shows me adverts according to my buying habits? It's probably all very concerning and as you say, we really have no idea of who knows what about us. How do you actively avoid PUPS? My computer start up did the same thing this morning...it commenced then kind of went to a sleep mode and I had to forcibly shut it down. When I re-attempted, it started up just fine. Could be the computer I think.
  19. You have been a huge help, and have great knowledge! I will definitely promote you wherever I can
  20. HI Chuck, it seems to be great! Was there anything to suggest a problem with the start up program? If it continues to have problems now that it is clean, maybe the computer itself is the problem? I have to get back over to mothers computer... please don't deactivate the post in the forum, I will try and get over there in the next few days! Thank you so much again! I am sorry we had such problems with posting, I have no idea why. DO you get that problem with other people?
  21. not sure I can see how to "run as administrator" option .... I think I might have goofed up as I clicked run scan and now it's going through again and I cant stop it
  22. I have in boxed you on this site with the clean up log
  23. that java 7 update 67 is the only one listed in my programs
  24. do you mean uninstall spybot search and destroy?