Technology keeps shaping the way human resource managers work and emerging technologies such as artificial intelligence (AI), machine learning and...
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Now there is a new way for customers to contact their favorite brands via the WhatsApp business application. CommBox launched...
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More insurance companies are taking advantage of AI to improve customer service as automation is making buying or claiming insurance...
Read Article According to Avi Benezra, the CTO of SnatchBot, “A chatbot is a computer program that enables businesses and brands to...
Read Article “There is going to be an exponential growth in the role of chatbots over the next decade. Already, given the...
Read Article Since their deployment, chatbots have effectively helped brands to increase the way they interact with their customers and general audiences....
Read Article Chatbots are everywhere online, welcoming people to websites. A chatbot is a little box that pops up in the corner...
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Artificial intelligence (or automation) is increasing the growth opportunities for small and medium-sized businesses. Bots, especially salesbots, are being implemented...
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Given the state of the online commercial industry, it’s no wonder that companies and businesses around the world have taken...
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Companies that often deal with customer queries need to pay attention to their customer service. When a customer has a...
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