kelijosaphine123 Posted July 10, 2014 Report Share Posted July 10, 2014 My computer is running very slowly. It takes forever for anything to open up and actually work. Also, every time I click anywhere on a webpage, I get a pop-up window. Please help me. Link to post Share on other sites
flashh4 Posted July 10, 2014 Report Share Posted July 10, 2014 Howdy Keli and welcome to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer.Run these 1 at a time & post each log as you get it ! Work them as your time permits you to !!If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !!Do Not Remove anything or run any tools/programs until advised to do so !Perform all actions in the order given.Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still need some clean-up ! Please note that all instructions given are customized for this computer only, the tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post a log in the Malware Removal forum and wait for help. =================================== Download the correct version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit) >>> http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/Farbar Recovery Scan Tool (32 bit) >>> http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. NEXTAdwCleaner Please download adwcleaner by Xplode onto your desktop.Double click on AdwCleaner.exe to run the tool again. Windows XP : Double click on the icon to run it. Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator" *Click on the Scan button. *AdwCleaner will begin to scan your computer like it did before. *After the scan has finished ....... This time, click on the Clean button. *Press OK when asked to close all programs and follow the onscreen prompts. *Press OK again to allow AdwCleaner to restart the computer and complete the removal process. *After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically. *Copy and paste the contents of that logfile in your next reply. *A copy of that logfile will also be saved in the C:\AdwCleaner folder.NEXT Please download Junkware Removal Tool and save to your desk top. Shut down your protection software now to avoid potential conflicts. * Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator". * The tool will open and start scanning your system. * Please be patient as this can take a while to complete depending on your system's specifications. * On completion, a log (JRT.txt) is saved to your desktop and will automatically open. * Post the contents of JRT.txt into your next reply ! Re-Boot your computer now !! NEXT Please download Junkware Removal Tool and save to your desk top. Shut down your protection software now to avoid potential conflicts. * Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator". * The tool will open and start scanning your system. * Please be patient as this can take a while to complete depending on your system's specifications. * On completion, a log (JRT.txt) is saved to your desktop and will automatically open. * Post the contents of JRT.txt into your next reply ! Re-Boot your computer now !! NEXTFull System Scan with Malwarebytes Antimalware Please download http://www.malwarebytes.org/mbam-download.php Malwarebytes ! Double-click mbam-setup-exe and follow the prompts to install the program. At the end, be sure a checkmark is placed next to the following: Launch Malwarebytes Anti-Malware A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program. Click Finish. Run Malwarebytes Antimalware On the Dashboard, click the 'Update Now >>' link if it does not ask you to Update ! After the update completes, click the 'Scan Now >>' button. Or, on the Dashboard, click the Scan Now >> button. If an update is available, click the Update Now button. A Threat Scan will begin. When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected. In most cases, a restart will be required. Wait for the prompt to restart the computer to appear, then click on Yes. After the restart once you are back at your desktop, open MBAM once more. Click on the History tab > Application Logs. Double click on the scan log which shows the Date and time of the scan just performed. Click 'Copy to Clipboard' Paste the contents of the clipboard into your reply. Post Next:1. Farbar log(s)2. AdwCleaner log3. Junkware Removal log4. Malwarebytes log Please post those logs as you get them, then move on to the next !! ThanksChuck Link to post Share on other sites
kelijosaphine123 Posted July 10, 2014 Author Report Share Posted July 10, 2014 (edited) the 2 logs for FRST are attached. Easier to read if they are just posted !! Posted by flashh4 Additional scan result of Farbar Recovery Scan Tool (x64) Version: 10-07-2014Ran by Derek at 2014-07-10 14:53:03Running from C:\Users\Derek\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\2UY39KLTBoot Mode: Normal============================================================================== Security Center ========================AV: AVG AntiVirus Free Edition 2014 (Enabled - Up to date) {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}AS: AVG AntiVirus Free Edition 2014 (Enabled - Up to date) {B5F5C120-2089-702E-0001-553BB0D5A664}==================== Installed Programs ======================Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)Adobe AIR (x32 Version: 3.1.0.4880 - Adobe Systems Incorporated) HiddenAdobe Reader X (10.1.10) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.10 - Adobe Systems Incorporated)Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.3.133 - Adobe Systems, Inc.)AMD APP SDK Runtime (Version: 10.0.851.4 - Advanced Micro Devices Inc.) HiddenAMD Catalyst Install Manager (HKLM\...\{9F39CB40-487E-C076-C71D-1C5F28AD0919}) (Version: 3.0.859.0 - Advanced Micro Devices, Inc.)AMD Media Foundation Decoders (Version: 1.0.70306.1148 - Advanced Micro Devices, Inc.) HiddenAMD Steady Video Plug-In (Version: 2.03.0000 - AMD) HiddenAMD VISION Engine Control Center (x32 Version: 2012.0306.1131.20440 - Advanced Micro Devices, Inc.) HiddenAVG 2014 (HKLM\...\AVG) (Version: 2014.0.4716 - AVG Technologies)AVG 2014 (Version: 14.0.3986 - AVG Technologies) HiddenAVG 2014 (Version: 14.0.4716 - AVG Technologies) HiddenCanon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version: - )Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version: - )Canon Inkjet Printer/Scanner/Fax Extended Survey Program (HKLM-x32\...\CANONIJPLM100) (Version: - )Canon MG2100 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG2100_series) (Version: - )Canon MG2100 series User Registration (HKLM-x32\...\Canon MG2100 series User Registration) (Version: - )Canon MP Navigator EX 5.0 (HKLM-x32\...\MP Navigator EX 5.0) (Version: - )Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: - )Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version: - )Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) HiddenCatalyst Control Center Graphics Previews Common (x32 Version: 2012.0306.1131.20440 - Advanced Micro Devices, Inc.) HiddenCatalyst Control Center InstallProxy (x32 Version: 2012.0306.1131.20440 - Advanced Micro Devices, Inc.) HiddenCatalyst Control Center Localization All (x32 Version: 2012.0306.1131.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Chinese Standard (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Chinese Traditional (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Czech (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Danish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Dutch (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help English (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Finnish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help French (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help German (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Greek (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Hungarian (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Italian (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Japanese (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Korean (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Norwegian (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Polish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Portuguese (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Russian (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Spanish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Swedish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Thai (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) HiddenCCC Help Turkish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hiddenccc-utility64 (Version: 2012.0306.1131.20440 - Advanced Micro Devices, Inc.) HiddenD3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) HiddenGoogle Chrome (HKLM-x32\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.)Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) HiddenGoZone iSync (HKLM-x32\...\GoZone iSync) (Version: 2.0.1 - Virgin HealthMiles)Java 7 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.250 - Oracle)Java Auto Updater (x32 Version: 2.1.9.5 - Sun Microsystems, Inc.) HiddenJava 6 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216025FF}) (Version: 6.0.250 - Oracle)Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenMesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) HiddenMicrosoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) HiddenMicrosoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) HiddenMicrosoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version: - Microsoft) HiddenMicrosoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)Microsoft Office Enterprise 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) HiddenMicrosoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version: - Microsoft) HiddenMicrosoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) HiddenMicrosoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) HiddenMSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) HiddenPCSpeedBoost 1.0.5 (HKLM-x32\...\PCSpeedBoost) (Version: 1.0.5 - Boost Software Inc.)PDF Creator (HKLM\...\PDF Creator) (Version: - )PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)Produtools Manuals 2.1 E1 Toolbar (HKLM-x32\...\Produtools_Manuals_2.1_E1 Toolbar) (Version: 6.9.0.16 - Produtools Manuals 2.1 E1) <==== ATTENTIONRapport (x32 Version: 3.5.1307.93 - Trusteer) HiddenRealtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.48.823.2011 - Realtek)Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6577 - Realtek Semiconductor Corp.)Realtek USB 2.0 Reader Driver (HKLM-x32\...\{62BBB2F0-E220-4821-A564-730807D2C34D}) (Version: 6.1.7601.39013 - Realtek Semiconductor Corp.)Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0016 - REALTEK Semiconductor Corp.)SavingsBull (x32 Version: 1.0.0.0 - SavingsBull) Hidden <==== ATTENTIONSavingsbullFilter (Version: 1.0.0.0 - SavingsBull Filter) Hidden <==== ATTENTIONSkype Click to Call (HKLM-x32\...\{BB285C9F-C821-4770-8970-56C4AB52C87E}) (Version: 7.1.15383.6004 - Microsoft Corporation)Skypeâ„¢ 6.14 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.14.104 - Skype Technologies S.A.)swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) HiddenSynaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.39.0 - Synaptics Incorporated)TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.2 - TOSHIBA)TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.2.3.1 - TOSHIBA CORPORATION)TOSHIBA Audio Enhancement (HKLM\...\{F2DE0088-CF05-4DAB-AC4D-9D2C4D657456}) (Version: 1.0.2.8 - TOSHIBA Corporation)Toshiba Book Place (HKLM-x32\...\{C31337DE-0CDC-45A9-9A32-F099AC78D557}) (Version: 3.0.9490 - K-NFB Reading Technology, Inc.)TOSHIBA eco Utility (HKLM\...\{C9C56642-9AAB-4267-9454-36FF1CC59168}) (Version: 1.3.11.64 - TOSHIBA Corporation)TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.18.64 - TOSHIBA Corporation)TOSHIBA Face Recognition (Version: 3.1.18.64 - TOSHIBA Corporation) HiddenTOSHIBA Hardware Setup (HKLM-x32\...\{97965331-BC5D-4D9F-B6DF-5C0A123E4AE0}) (Version: 2.1.0.10 - TOSHIBA Corporation)TOSHIBA HDD/SSD Alert (HKLM\...\{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.12 - TOSHIBA Corporation)Toshiba Laptop Checkup (HKLM-x32\...\NortonPCCheckup) (Version: 2.0.17.38 - Symantec Corporation)TOSHIBA Media Controller (HKLM-x32\...\{C7A4F26F-F9B0-41B2-8659-99181108CDE3}) (Version: 1.0.87.5 - TOSHIBA CORPORATION)TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.7.7 - TOSHIBA CORPORATION)TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.7.15.64 - TOSHIBA Corporation)TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.4 - TOSHIBA)TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.7.52020010 - TOSHIBA CORPORATION)TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.21.64 - TOSHIBA Corporation)TOSHIBA ReelTime (Version: 1.7.21.64 - TOSHIBA Corporation) HiddenToshiba Security Dashboard (HKLM-x32\...\ToshibaSD) (Version: 1.0.0.48 - Symantec Corporation)TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.13 - TOSHIBA)TOSHIBA Supervisor Password (HKLM-x32\...\{0AF17224-CF88-40B8-BB1A-D179369847B4}) (Version: 2.1.0.5 - TOSHIBA Corporation)TOSHIBA User's Guide (HKLM-x32\...\{3384E1D9-3F18-4A98-8655-180FEF0DFC02}) (Version: 1.00.02 - TOSHIBA)TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.6.0025.640205 - TOSHIBA Corporation)TOSHIBA Value Added Package (Version: 1.6.0025.640205 - TOSHIBA Corporation) HiddenTOSHIBA Value Added Package (x32 Version: 1.6.0025.640205 - TOSHIBA Corporation) HiddenTOSHIBA Web Camera Application (HKLM-x32\...\InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}) (Version: 2.0.3.33 - TOSHIBA Corporation)TOSHIBA Web Camera Application (x32 Version: 2.0.3.33 - TOSHIBA Corporation) HiddenTOSHIBARegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.9 - 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Microsoft)Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version: - Microsoft)Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version: - Microsoft)Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version: - Microsoft)Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version: - Microsoft)Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version: - Microsoft)Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version: - Microsoft)Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version: - Microsoft)Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version: - Microsoft)Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2883030) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{F5DCAB53-C2FD-4E5A-8C83-0F37485E5E89}) (Version: - Microsoft)Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version: - Microsoft)Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version: - Microsoft)Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version: - Microsoft)Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version: - Microsoft)Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) HiddenWindows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live Language Selector (Version: 15.4.3538.0513 - Microsoft Corporation) HiddenWindows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) HiddenWindows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) HiddenWindows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) HiddenWindows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) HiddenWindows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) HiddenWindows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) HiddenWindows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) HiddenWindows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden==================== Restore Points =========================13-05-2014 13:56:56 Configured TOSHIBA Bulletin Board13-05-2014 14:33:51 Removed TOSHIBA Disc Creator.13-05-2014 14:36:52 Removed Toshiba Online Backup13-05-2014 14:40:42 Removed Rapport16-05-2014 00:19:21 Installed Rapport19-05-2014 02:42:40 Windows Update21-05-2014 05:44:27 Windows Update12-06-2014 19:20:33 Installed Rapport13-06-2014 01:31:34 Windows Update30-06-2014 19:37:25 Installed Rapport10-07-2014 16:16:11 Windows Update==================== Hosts content: ==========================2009-07-13 20:34 - 2014-04-11 12:33 - 00000867 ____A C:\windows\system32\Drivers\etc\hosts127.0.0.1 d3oxij66pru1i3.cloudfront.net==================== Scheduled Tasks (whitelisted) =============Task: {04E99CF7-590E-42AE-B2D8-F8270A224BBB} - \AdobeFlashPlayerUpdate 2 No Task File <==== ATTENTIONTask: {0BCA805D-62E1-40B6-A399-354137784871} - System32\Tasks\PCSB_Derek_PCSpeedBoost_RS_WeeklyTask => C:\Program Files (x86)\PC SpeedBoost\PCSpeedBoost.exe [2014-07-03] ()Task: {2554C763-A3FE-41EF-93EE-BA9888F1583A} - System32\Tasks\PCSB_Derek_PCSpeedBoost_RS_DailyTask => C:\Program Files (x86)\PC SpeedBoost\PCSpeedBoost.exe [2014-07-03] ()Task: {28A7CB93-BB07-43A3-A031-5BBD7020E155} - System32\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv => C:\windows\TEMP\{8A362EF7-0538-4A88-BBD4-DA9CBF3085E5}.exeTask: {2E81B3A9-00B2-4809-9B1D-565656FCF4CC} - System32\Tasks\{6D4ADAC6-48F1-42DE-A165-87E8E0EA5552} => Iexplore.exe http://ui.skype.com/ui/0/6.14.60.104/en/go/help.faq.installer?LastError=1618Task: {3C09BB1B-7DE3-4333-BE52-394560592423} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-05-02] (Google Inc.)Task: {3E35ABA9-8AE6-4F80-A3E5-BE918EDCF35F} - System32\Tasks\{6316A258-6260-4A64-9EC4-1C79C2A1E79F} => Iexplore.exe http://ui.skype.com/ui/0/6.14.60.104/en/go/help.faq.installer?LastError=1618Task: {4AFEF247-EBC5-4A4D-97E7-5564296EA555} - System32\Tasks\AVG-Secure-Search-Update_JUNE2013_HP_rmv => C:\windows\TEMP\{144C7C95-78C3-41D0-926A-FA3C87DA727E}.exeTask: {5388261B-00A5-4EB5-969E-5C8C23B80BEC} - System32\Tasks\DSite => C:\Users\Derek\AppData\Roaming\DSite\UPDATE~1\UPDATE~1.EXE <==== ATTENTIONTask: {741565B6-4656-467C-AD7E-6BFBED41F055} - System32\Tasks\PCSB_Derek_PCSpeedBoost_LG_DailyTask => C:\Program Files (x86)\PC SpeedBoost\PCSpeedBoost.exe [2014-07-03] ()Task: {7875375C-C822-4379-ADE9-D7697E941659} - System32\Tasks\PCSB_Derek_PCSpeedBoost_LogonTask => C:\Program Files (x86)\PC SpeedBoost\PCSpeedBoost.exe [2014-07-03] ()Task: {83D1C731-5F68-42A1-8A35-5FEB8F6CEF77} - \AdobeFlashPlayerUpdate No Task File <==== ATTENTIONTask: {92B72540-0EDA-4514-AA8E-C28A996EA702} - System32\Tasks\EPUpdater => C:\Users\Derek\AppData\Roaming\BABSOL~1\Shared\BabMaint.exe <==== ATTENTIONTask: {DD5C469D-61B6-4459-9F8B-EE9B585D0FDE} - System32\Tasks\BitGuard => Sc.exe start BitGuard <==== ATTENTIONTask: {E0E51AA4-8FD0-488D-A819-CDD3FF7AEE62} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-05-02] (Google Inc.)Task: {EA0A97DC-A844-4ECD-B43D-773E437C4780} - System32\Tasks\{7F4743AD-9A58-449F-B46E-1875AAFC3A82} => Iexplore.exe http://ui.skype.com/ui/0/6.14.60.104/en/go/help.faq.installer?LastError=1618Task: {F49A2418-FF0F-4DDA-9B71-897FE9834FCA} - System32\Tasks\Norton Anti-Theft\Norton Error Processor => C:\Program Files (x86)\Norton Anti-Theft\Engine\1.2.0.29\SymErr.exeTask: {F70DFB60-007E-4A88-A79E-5A73D53E3586} - System32\Tasks\Norton Anti-Theft\Norton Error Analyzer => C:\Program Files (x86)\Norton Anti-Theft\Engine\1.2.0.29\SymErr.exeTask: C:\windows\Tasks\AVG-Secure-Search-Update_JUNE2013_HP_rmv.job => C:\windows\TEMP\{144C7C95-78C3-41D0-926A-FA3C87DA727E}.exeTask: C:\windows\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job => C:\windows\TEMP\{8A362EF7-0538-4A88-BBD4-DA9CBF3085E5}.exeTask: C:\windows\Tasks\DSite.job => C:\Users\Derek\AppData\Roaming\DSite\UPDATE~1\UPDATE~1.EXE <==== ATTENTIONTask: C:\windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exeTask: C:\windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe==================== Loaded Modules (whitelisted) =============2013-07-24 14:04 - 2011-10-04 22:43 - 00087552 _____ () C:\windows\System32\custmon64i.dll2012-09-08 15:47 - 2011-02-07 10:56 - 00138192 _____ () C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE2014-02-12 15:16 - 2014-02-12 15:16 - 00210432 _____ () c:\Program Files\SavingsbullFilter\SavingsbullFilterService64.exe2014-02-02 12:26 - 2014-02-02 12:26 - 00317952 _____ () c:\Program Files\SavingsbullFilter\ProtocolFilters.dll2013-11-19 01:42 - 2013-11-19 01:42 - 00110080 _____ () c:\Program Files\SavingsbullFilter\nfapi.dll2012-03-02 17:08 - 2012-03-02 17:08 - 00595840 _____ () C:\Program Files\Toshiba\Power Saver\TPwrMain.exe2010-12-15 16:19 - 2010-12-15 16:19 - 00124320 _____ () C:\Program Files\Toshiba\TECO\MUIHelp.dll2011-02-14 07:55 - 2011-02-14 07:55 - 00043520 ____R () C:\Program Files\HTC\ModeSelection\VMMModeSelection.exe2012-03-06 13:25 - 2012-03-06 13:25 - 00369152 _____ () C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLI.Aspect.CrossDisplay.Graphics.Dashboard.dll2012-02-03 14:33 - 2012-02-03 14:33 - 00016384 _____ () C:\Program Files (x86)\ATI Technologies\ATI.ACE\Branding\Branding.dll2012-02-24 15:35 - 2012-02-24 15:35 - 00079784 _____ () C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosIPCWraper.dll2013-11-15 11:35 - 2014-06-30 13:48 - 01404120 _____ () C:\ProgramData\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportMS.dll2014-03-23 17:04 - 2014-03-23 17:04 - 00557056 _____ () C:\Program Files (x86)\Trusteer\Rapport\bin\js32.dll==================== Alternate Data Streams (whitelisted) =========AlternateDataStreams: C:\ProgramData\TEMP:D1B5B4F1==================== Safe Mode (whitelisted) ======================================= EXE Association (whitelisted) ================================= MSCONFIG/TASK MANAGER disabled items =========MSCONFIG\startupreg: BrowserSafeguard => "C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe"MSCONFIG\startupreg: GrooveMonitor => "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"MSCONFIG\startupreg: NortonOnlineBackupReminder => "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDEDMSCONFIG\startupreg: TCrdMain => %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exeMSCONFIG\startupreg: ToshibaServiceStation => "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60MSCONFIG\startupreg: TosReelTimeMonitor => %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exeMSCONFIG\startupreg: TosWaitSrv => %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exeMSCONFIG\startupreg: vProt => "C:\Program Files (x86)\AVG Secure Search\vprot.exe"==================== Faulty Device Manager Devices =============Name: Teredo Tunneling Pseudo-InterfaceDescription: Microsoft Teredo Tunneling AdapterClass Guid: {4d36e972-e325-11ce-bfc1-08002be10318}Manufacturer: MicrosoftService: tunnelProblem: : This device cannot start. (Code10)Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.==================== Event log errors: =========================Application errors:==================Error: (07/10/2014 01:53:12 PM) (Source: Application Hang) (EventID: 1002) (User: )Description: The program IEXPLORE.EXE version 11.0.9600.17126 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.Process ID: 1530Start Time: 01cf9c77fc175043Termination Time: 124Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEReport Id:Error: (07/10/2014 01:51:13 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3011) (User: NT AUTHORITY)Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.Error: (07/10/2014 01:51:13 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3012) (User: NT AUTHORITY)Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.Error: (07/10/2014 01:45:12 PM) (Source: WinMgmt) (EventID: 10) (User: )Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003Error: (07/10/2014 10:30:49 AM) (Source: Windows Search Service) (EventID: 3007) (User: )Description: Performance monitoring cannot be initialized for the gatherer object, because the counters are not loaded or the shared memory object cannot be opened. This only affects availability of the perfmon counters. Restart the computer.Context: Application, SystemIndex CatalogError: (07/09/2014 10:03:12 PM) (Source: Application Hang) (EventID: 1002) (User: )Description: The program IEXPLORE.EXE version 11.0.9600.17126 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.Process ID: f40Start Time: 01cf9bf39720f370Termination Time: 0Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEReport Id:Error: (07/09/2014 09:53:50 PM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17126, time stamp: 0x53882e30Faulting module name: MSHTML.dll, version: 11.0.9600.17126, time stamp: 0x53884c7dException code: 0xc0000005Fault offset: 0x002dc713Faulting process id: 0x15f4Faulting application start time: 0xIEXPLORE.EXE0Faulting application path: IEXPLORE.EXE1Faulting module path: IEXPLORE.EXE2Report Id: IEXPLORE.EXE3Error: (07/09/2014 09:28:44 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3011) (User: NT AUTHORITY)Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.Error: (07/09/2014 09:28:44 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3012) (User: NT AUTHORITY)Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.Error: (07/09/2014 09:23:11 PM) (Source: WinMgmt) (EventID: 10) (User: )Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003System errors:=============Error: (07/10/2014 02:40:41 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)Description: The following fatal alert was generated: 40. The internal error state is 107.Error: (07/10/2014 02:40:41 PM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY)Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.Error: (07/10/2014 02:40:41 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)Description: The following fatal alert was generated: 40. The internal error state is 107.Error: (07/10/2014 02:40:41 PM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY)Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.Error: (07/10/2014 02:40:40 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)Description: The following fatal alert was generated: 40. The internal error state is 107.Error: (07/10/2014 02:40:40 PM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY)Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.Error: (07/10/2014 02:40:40 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)Description: The following fatal alert was generated: 40. The internal error state is 107.Error: (07/10/2014 02:40:40 PM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY)Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.Error: (07/06/2014 08:30:22 PM) (Source: Service Control Manager) (EventID: 7011) (User: )Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.Error: (07/05/2014 08:27:37 PM) (Source: Service Control Manager) (EventID: 7024) (User: )Description: The AVGIDSAgent service terminated with service-specific error %%-536753635.Microsoft Office Sessions:============================================= Memory info ===========================Percentage of memory in use: 77%Total physical RAM: 1633.33 MBAvailable physical RAM: 373.06 MBTotal Pagefile: 3266.66 MBAvailable Pagefile: 1407.02 MBTotal Virtual: 8192 MBAvailable Virtual: 8191.85 MB==================== Drives ================================Drive c: (TI106412W0C) (Fixed) (Total:283.29 GB) (Free:231.26 GB) NTFS ==>[system with boot components (obtained from reading drive)]==================== MBR & Partition Table ==========================================================================Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 298 GB) (Disk ID: 17DF695F)Partition 1: (Active) - (Size=1 GB) - (Type=27)Partition 2: (Not Active) - (Size=283 GB) - (Type=07 NTFS)Partition 3: (Not Active) - (Size=13 GB) - (Type=17)==================== End Of Log ============================Addition 1.txt Edited July 10, 2014 by flashh4 Link to post Share on other sites
kelijosaphine123 Posted July 10, 2014 Author Report Share Posted July 10, 2014 here is the other log for FRST Link to post Share on other sites
flashh4 Posted July 11, 2014 Report Share Posted July 11, 2014 keli, see if you can just paste the logs, it makes it easier to read ! Run & paste the other programs when you get time ! ThanksChuck Link to post Share on other sites
flashh4 Posted July 15, 2014 Report Share Posted July 15, 2014 Keli, are you still in need of help ?? 5 days with no response i will lock/close this topic in 24 hrs. Chuck Link to post Share on other sites
flashh4 Posted July 21, 2014 Report Share Posted July 21, 2014 Keli, i opened your first post ! Please reply with these logs by following my instructions above on how to run them ! 1. AdwCleaner log2. Junkware Removal log3. Malwarebytes log ThanksChuck Link to post Share on other sites
flashh4 Posted July 23, 2014 Report Share Posted July 23, 2014 This topic is now closed !! Chuck Link to post Share on other sites
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