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Need help removing Malware[INACTIVE] Malwarebytes log attached


#1 User is offline   Raz1el 

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  • Joined: 27-December 09

Posted 27 December 2009 - 12:10 PM

Malwarebytes' Anti-Malware 1.42
Versão do banco de dados: 3439
Windows 6.1.7600
Internet Explorer 8.0.7600.16385

27-12-2009 16:57:54
mbam-log-2009-12-27 (16-57-54).txt

Tipo de Verificação: Rápida
Objetos verificados: 97139
Tempo decorrido: 3 minute(s), 46 second(s)

Processos da Memória infectados: 0
Módulos de Memória Infectados: 0
Chaves do Registo infectadas: 0
Valores do Registo infectados: 0
Ítens do Registo infectados: 0
Pastas infectadas: 0
Ficheiros infectados: 3

Processos da Memória infectados:
(Nenhum item malicioso foi detectado)

Módulos de Memória Infectados:
(Nenhum item malicioso foi detectado)

Chaves do Registo infectadas:
(Nenhum item malicioso foi detectado)

Valores do Registo infectados:
(Nenhum item malicioso foi detectado)

Ítens do Registo infectados:
(Nenhum item malicioso foi detectado)

Pastas infectadas:
(Nenhum item malicioso foi detectado)

Ficheiros infectados:
C:\Windows\System32\spool\prtprocs\w32x86\D84F.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\Windows\Tasks\{66BA574B-1E11-49b8-909C-8CC9E0E8E015}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Windows\Tasks\{35DC3473-A719-4d14-B7C1-FD326CA84A0C}.job (Trojan.Downloader) -> Quarantined and deleted successfully.

#2 User is offline   schrauber 

  • Malware Remover
  • Group: Trusted Helpers
  • Posts: 68
  • Joined: 10-January 09
  • Location:Germany

Posted 28 December 2009 - 03:58 AM

Hello, Raz1el
Welcome to the BestTechie Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.



Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.






  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT

  • Push the Quick Scan button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


#3 User is offline   schrauber 

  • Malware Remover
  • Group: Trusted Helpers
  • Posts: 68
  • Joined: 10-January 09
  • Location:Germany

Posted 07 January 2010 - 02:07 PM

Inactive topic...

If you still need help on this problem, contact me or one of the Moderators to re-open this up.

Topic closed.

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